노보텔 브뤼셀 시티 센터 4성

고객 평점 (ALL 평가) 4.5/5 3,534 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Rue de la Vierge Noire 32, 1000 브뤼셀, 벨기에

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호텔 위치

노보텔 브뤼셀 시티 센터

Rue de la Vierge Noire 32
1000 브뤼셀
벨기에

GPS:50.850937, 4.350372

전화
팩스 +32 2 505 50 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
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  • 애완 동물 동반
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  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
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  • 100% 금연 호텔
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GOURMETBAR

계절 메뉴, 세계 각국의 전통 요리, 지역 특산 요리 및 지역 특별 음료로 구성된 메뉴를 다양하게 즐기실 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,534 리뷰

TripAdvisor 평가  4.2/5  3,832 리뷰

2025으뜸 시설

Great Loacation

트립어드바이저 평점 4.0/5

AT226677 TripAdvisor 인증 리뷰

The location of this hotel is excellent. So close to walk for shopping, grand place and lots of restaurants. Saint Katherine metro just a few minutes walk away. We walked when arriving from central station and took just over 10 minutes. Reception friendly and an easy check in. Hotel is very clean. The rooms are very spacious and had a comfortable sleep each night. Fridge in the room but no spoons. Only issue was the dated TV, the HDMI/USB slots in the wall were loose didn't work. Checked previous reviews and this has been mentioned before but clealy not been addressed by the hotel. Would stay here again.

Dear Guest, Thank you for this review. We are delighted you found our reception team welcoming and appreciated the seamless check-in process. Our dedicated staff takes great pride in maintaining high hygiene standards across all areas. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We take note of your comments and will share them internally. Nonetheless, we are thrilled you enjoyed our central position near Saint Katherine metro and had restful nights in our comfortable bedding. We look forward to welcoming you back on a future visit. Best wishes, Marc UYTTERHOEVEN, General Manager

고객 평점 3.0/5

Jin W. K. 가족 - 전체(All) 통지 확인

첫 체크인시 직원의 태도가 친절하지도 않고 다소 무례한 태도 리워드포인트 사용에도 내용 숙지가 안되어 있음

안녕하세요 Jin W. K. 님, 소중한 의견을 남겨주시고, ALL Gold 회원으로서 저희 호텔을 이용해 주셔서 진심으로 감사드립니다. 체크인 과정에서의 불친절한 응대와 멤버 혜택에 대한 안내 부족으로 불쾌함을 느끼셨다니 진심으로 사과드립니다. 해당 사항은 관련 부서에 공유하였으며, 서비스 태도와 ALL 프로그램에 대한 이해도를 높이기 위한 교육을 강화하겠습니다. 조식의 품질, Wi-Fi 속도, 객실 업그레이드 관련 아쉬운 점들 또한 귀중한 의견으로 받아들이고 개선할 수 있도록 노력하겠습니다. 다음 방문 시에는 보다 만족스러운 경험을 드릴 수 있도록 최선을 다하겠습니다. 감사합니다. Marc UYTTERHOEVEN, General Manager

Fabulous hotel all that you could want

트립어드바이저 평점 5.0/5

Katrina T 가족 - TripAdvisor 인증 리뷰

From the moment we got here we were treated with kindness and nothing is too much trouble. We stayed in an executive room which when we go to the hotel was ready which was a bonus! We used the pool once which was really relaxing, towels are there for you to use it was clean and tidy. The hotel is located on a side street close to everything you can walk to all the attractions, lots of bars and restaurants near by. The kind hotel receptionist gave us a map and pointed out helpful ideas. I honestly can’t say anything negative about this hotel the staff are all welcoming and helpful and the hotel was clean and felt almost new.

Dear Katrina, Thank you for such a positive review of your stay. It’s wonderful to hear your stay at Novotel Brussels City Centre met all expectations. We’re delighted our team’s warm welcome made your arrival smooth, and that your executive room was prepared for immediate relaxation. Our heated indoor pool’s cleanliness and tranquil atmosphere aim to provide exactly the kind of respite you described. Situated steps from Saint Catherine’s Square, we’re pleased our central location let you explore Brussels’ landmarks effortlessly. Our reception colleagues take pride in offering personalized maps to help guests discover hidden gems like the Comic Strip Center you might’ve visited. Knowing you found every team member welcoming and our facilities well-maintained truly motivates us. Your kind words about the spotless environment reflect our daily commitment to high standards through thorough cleaning protocols. We look forward to the pleasure of seeing you again in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Excellent location. Lovely hotel

트립어드바이저 평점 4.0/5

TreeIL 가족 - TripAdvisor 인증 리뷰

Lovely hotel in an excellent location with Grand Place in spitting distance and plenty of eateries close by. Very close to the metro as well. Lobby was clean and had good clean WC facility and shoe shine machine. Bar was set back and had a lovely outside seating area. We arrived just after 3pm, normal check in time. Check in was a long wait, the queue was literally out of the door. We finally got checked in just before 4pm. We had 2 rooms, a family room and a double executive room. They placed us next door to each other. The rooms were spacious, clean, and well equipped with wifi, plenty of plug sockets (note only 1 USB socket so bring the full plugs with you), rituals toiletries, separate toilet from shower, blackout curtains, hairdryer, ironing equipment, kettle/tea making facilities and a mini fridge. The executive room also had robes and slippers. TV had some English channels but limited. I liked the bedside tables that you could pull over the bed. The children’s beds were 2 separate pull out beds, already set out for us. Breakfast was lovely. A good selection of hot food, an interpretation of the English breakfast, continental breakfast, cereals, fresh fruit, and the ubiquitous waffles/pancakes with various toppings! Good selection of fruit juice, hot drinks with pots for tea (a rare sight), milkshake and still or sparkling water. Everything was well stocked. Check out was a breeze. For those who are in a hurry there is express check out where you can drop your key in a box. They can also hold your luggage while you roam freely in the city until your departure.

Dear Guest, Thank you for providing us with your feedback. We're delighted you appreciated our central location near Grand Place and metro access. Our team takes pride in maintaining clean communal areas and providing well-equipped rooms with amenities like blackout curtains and tea facilities. However, we sincerely regret that some aspects of your arrival experience didn't meet expectations. Our check-in time starts at 3pm with early availability subject to demand, and we're reviewing staffing patterns during peak periods. Finally, we're pleased you enjoyed our breakfast buffet selections and found our express check-out service convenient. The proximity to Saint Catherine's Square makes our hotel an ideal base for exploring Brussels' cultural treasures. We all hope to welcome you in the future. Best wishes, Marc UYTTERHOEVEN, General Manager

A wonderful stay in the centre of Brussels

트립어드바이저 평점 5.0/5

HelenV942 Couples - TripAdvisor 인증 리뷰

We were upgraded as it was my birthday to an executive room with a stunning view of Brussels. They even put balloons in our room! We loved the little swimming pool and steam room, we went early mornings and had the place to ourselves usually for a good 30 minutes. The hotel is well located within walking distance of everything and there is a tram a short walk away to get to the central station. The staff were friendly and it was a wonderful birthday trip!!!

Dear Helen, Thank you for such a positive review. We are delighted that your stay with us exceeded your expectations. Your compliments about the executive accommodation and its panoramic views make us proud. The wellness facilities provided the relaxation you sought, particularly during those peaceful morning moments. Our team's attentiveness in making your birthday special reflects our dedication to creating memorable experiences. The strategic position of our establishment near the tram station and within walking distance of major attractions enhanced your Brussels adventure. The enthusiasm in your words about the accommodations, amenities and hospitality truly warms our hearts. We look forward to the pleasure of welcoming you back. Many thanks again, Marc UYTTERHOEVEN, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,163 리뷰 9.6/10 위치
  • 2,232 리뷰 7.6/10 객실
  • 2,012 리뷰 8.6/10 서비스
  • 29 리뷰 6.6/10 인터넷 가격
  • 1,046 리뷰 8.3/10 조식
  • 863 리뷰 8/10 청결도
  • 382 리뷰 6.9/10 수영장
  • 74 리뷰 8.9/10 음료

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