노보텔 브뤼셀 시티 센터 4성

고객 평점 (ALL 평가) 4.5/5 3,511 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Rue de la Vierge Noire 32, 1000 브뤼셀, 벨기에

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호텔 위치

노보텔 브뤼셀 시티 센터

Rue de la Vierge Noire 32
1000 브뤼셀
벨기에

GPS:50.850937, 4.350372

전화
팩스 +32 2 505 50 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
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  • 애완 동물 동반
  • 레스토랑
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  • Wi-Fi
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  • 조식
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  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
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GOURMETBAR

계절 메뉴, 세계 각국의 전통 요리, 지역 특산 요리 및 지역 특별 음료로 구성된 메뉴를 다양하게 즐기실 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,511 리뷰

TripAdvisor 평가  4.2/5  3,836 리뷰

2025으뜸 시설

BEDBUGS

트립어드바이저 평점 1.0/5

LuisLoorNYC TripAdvisor 인증 리뷰

The room has BEDBUGS, I woke up with lots of bites in my back, I check out that moment and show concierge a picture of my back, she responded it might be BedBugs like it’s something común in that hotel and they won’t offer me any compensation I spend $850 for 1 night which in Europe it’s a outrageous! do not stay in this hotel!

Dear Guest, Thank you for informing us of your concerns during your stay. Immediately after you reported the issue, the room was thoroughly inspected by our housekeeping and technical teams. No evidence of bedbugs or any other pests was found, neither in the room nor in surrounding rooms. As a precautionary measure, the room was nevertheless taken out of service and checked again, in line with our internal procedures. We would also like to clarify that we do not understand the amount you mention, as our billing records show that the total paid for your stay was €264,47, which is significantly lower than the figure stated in your review. We regret that you experienced discomfort. However, based on the inspections carried out, we cannot confirm the presence of bedbugs, nor the statements made online. Posting or threatening to post damaging reviews that contain incorrect information does not reflect the facts established during and after your stay. Regards, Marc UYTTERHOEVEN, General Manager

Family christmas markets

트립어드바이저 평점 4.0/5

Richard S TripAdvisor 인증 리뷰

Fantastic hotel and we had a great family room which was comfortable and peaceful . Ideally situated for the Christmas markets and for sightseeing. The staff at reception were very friendly and attentive and I would recommend this hotel in Brussels . The only thing that stops me awarding 5stars was the cost if breakfast. 26 euros each meant 104 euros for our family of four per morning was something we simply couldn't afford so we had to eat out in the morning. Apart from this we all loved the hotel,well done novatel

Dear Richard, We appreciate the time you have taken to share your feedback. We’re delighted that your family enjoyed the comfort of our spacious rooms and the tranquility of your stay. Our team takes great pride in creating a welcoming environment for families, and it’s wonderful to hear this contributed to your positive memories. That said, we regret that the breakfast pricing affected your plans. While we aim to offer a varied buffet with local and international options, we also provide an express breakfast for guests seeking lighter choices at a reduced rate. Additionally, we'd like to highlight that breakfast for kids up to 16 years old are free of charge, which could have potentially reduced the cost for your family. On a positive note, we’re thrilled our central location made exploring Brussels’ festive markets so convenient for your family. Our reception colleagues appreciate your kind words and send their warmest regards. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

고객 평점 5.0/5

Seonhui K. 1인 - 전체(All) 통지 확인

일단 객실이 넓어서 좋았고. 위치도 적당하고 가격도 적당했어요.

안녕하세요 Seonhui님, 소중한 후기를 남겨주셔서 감사드립니다. 넓은 객실에서 편안함을 느끼셨다는 말씀에 저희도 큰 보람을 느낍니다. 언제나 쾌적한 숙박 환경을 제공하기 위해 세심하게 노력하고 있습니다. 다만 체크인 과정에서 불편을 드린 점에 대해서는 진심으로 송구스럽게 생각합니다. 앞으로는 고객님의 편의를 더욱 세심히 살펴 보다 원활한 안내가 이루어질 수 있도록 하겠습니다. 아울러 호텔이 자리한 브뤼셀 도심의 유서 깊은 지역을 둘러보시며 여행의 즐거움도 함께 느끼셨기를 바랍니다. 남은 연말을 따뜻하고 평안하게 마무리하시길 진심으로 기원합니다. 감사합니다, Marc UYTTERHOEVEN, General Manager

Great Loacation

트립어드바이저 평점 4.0/5

AT226677 TripAdvisor 인증 리뷰

The location of this hotel is excellent. So close to walk for shopping, grand place and lots of restaurants. Saint Katherine metro just a few minutes walk away. We walked when arriving from central station and took just over 10 minutes. Reception friendly and an easy check in. Hotel is very clean. The rooms are very spacious and had a comfortable sleep each night. Fridge in the room but no spoons. Only issue was the dated TV, the HDMI/USB slots in the wall were loose didn't work. Checked previous reviews and this has been mentioned before but clealy not been addressed by the hotel. Would stay here again.

Dear Guest, Thank you for this review. We are delighted you found our reception team welcoming and appreciated the seamless check-in process. Our dedicated staff takes great pride in maintaining high hygiene standards across all areas. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We take note of your comments and will share them internally. Nonetheless, we are thrilled you enjoyed our central position near Saint Katherine metro and had restful nights in our comfortable bedding. We look forward to welcoming you back on a future visit. Best wishes, Marc UYTTERHOEVEN, General Manager

고객 평점 3.0/5

Jin W. K. 가족 - 전체(All) 통지 확인

첫 체크인시 직원의 태도가 친절하지도 않고 다소 무례한 태도 리워드포인트 사용에도 내용 숙지가 안되어 있음

안녕하세요 Jin W. K. 님, 소중한 의견을 남겨주시고, ALL Gold 회원으로서 저희 호텔을 이용해 주셔서 진심으로 감사드립니다. 체크인 과정에서의 불친절한 응대와 멤버 혜택에 대한 안내 부족으로 불쾌함을 느끼셨다니 진심으로 사과드립니다. 해당 사항은 관련 부서에 공유하였으며, 서비스 태도와 ALL 프로그램에 대한 이해도를 높이기 위한 교육을 강화하겠습니다. 조식의 품질, Wi-Fi 속도, 객실 업그레이드 관련 아쉬운 점들 또한 귀중한 의견으로 받아들이고 개선할 수 있도록 노력하겠습니다. 다음 방문 시에는 보다 만족스러운 경험을 드릴 수 있도록 최선을 다하겠습니다. 감사합니다. Marc UYTTERHOEVEN, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,182 리뷰 9.5/10 위치
  • 2,223 리뷰 7.7/10 객실
  • 2,023 리뷰 8.6/10 서비스
  • 31 리뷰 7.4/10 인터넷 가격
  • 1,042 리뷰 8.1/10 조식
  • 881 리뷰 8.1/10 청결도
  • 71 리뷰 9.2/10 음료

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