이비스 브뤼셀 오프 그랑 플라스 3성

고객 평점 (ALL 평가) 4.5/5 3,088 리뷰

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Grasmarkt 100, Rue du Marché aux Herbes 100, 1000 브뤼셀, 벨기에

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이비스 브뤼셀 오프 그랑 플라스

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 브뤼셀
벨기에

GPS:50.846767, 4.355081

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ST MICHEL

바: 하루 중 언제든지 함께 할 수 있는 친근한 공간입니다.

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ALL 평가  4.5/5  3,088 리뷰

TripAdvisor 평가  4.0/5  3,846 리뷰

2024으뜸 시설

Tiny, minimalistic room with great location

트립어드바이저 평점 3.0/5

evelyn v TripAdvisor 인증 리뷰

Our first Ibis stay. The location, as mentioned by many others, is fantastic. Down the hill from the train station (so you have to walk back up with your luggage) but not bad. The room was interesting. We could barely turn around it was so small. We paid a little extra for the "view," which was fine, but had I known we could get a room where one person didn't have to back all the way up to the door so the other could pass, I would have asked for it. The bed was fine, bathroom very small and sadly no refrigerator, but it their defense I'm not sure where it would go!! Too many choices to eat right outside the door so didn't do breakfast. Might try another Ibis but not if all rooms are this tiny.

Dear Evelyn, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you found our location to be fantastic, conveniently situated near the Grand Place and central train station, providing easy access to the beauty and history of Brussels. We regret to hear that the room size did not meet your expectations. Our aim is to provide a comfortable and efficient space for our guests, and we apologize if we fell short in this aspect for you. We would like to mention that our room descriptions do include dimensions and we offer different room sizes to suit various needs of our guests. Additionally, while we do not provide refrigerators in the rooms due to space constraints, we understand the convenience they can offer and appreciate your feedback on this matter. Lastly, it's pleasing to know that you found an abundance of dining options just outside our doors. We are indeed fortunate to be located in an area bustling with culinary variety, though we are sorry you did not have the chance to try our breakfast offerings, which many guests find to be a convenient start to their day. We hope to welcome you back. Best wishes, Jurgen Van der Haegen, General Manager

Excellent hotel

트립어드바이저 평점 5.0/5

876elvisk Couples - TripAdvisor 인증 리뷰

My wife and I stayed at this hotel for one night only. The front reception I believe her name was Rosa very friendly and helpful person. Easy check in. The room was super nice and comfortable. You’re very close to all the tourist attractions. I would highly recommend this hotel when staying at Brussels. I would book it again too if I ever come back to Brussels.

Dear Elvis, Thank you for such a great review. We are delighted to hear that your experience with our front desk, and Rosa's warm welcome, contributed positively to your stay. It brings us joy to know that the comfort and quality of our rooms met your expectations and that our prime location enhanced your Brussels visit. Your endorsement of ibis Brussels Off Grand Place is greatly appreciated, and we are thrilled that you would consider us for future trips. We look forward to a return visit from you in the future. Best wishes, Jurgen Van der Haegen, General Manager

Fantastic location!

트립어드바이저 평점 5.0/5

TravelersFromGeorgia 가족 - TripAdvisor 인증 리뷰

We just spent 3 wonderful nights here! The location cannot be beat! Literally in the middle of everything, close to the main square and the train station! We did not have any issues with loud sounds, the staff was helpful and housekeeping was efficient! Loved it!

Dear Guest, Thank you for this great review. It is delightful to hear that you found our location to be unbeatable, providing easy access to the heart of the city and its many attractions. We are also pleased that the tranquility of your room contributed to a more restful and enjoyable experience. Our staff will be thrilled to know that their efforts to assist you were appreciated and that our housekeeping team's efficiency met your expectations, ensuring a pleasant and comfortable stay. ibis Brussels Off Grand Place is committed to providing a welcoming environment, and reviews like yours affirm that we are moving in the right direction. Thank you for choosing us for your Brussels adventure. We look forward to welcoming you back soon. Kind regards, Jurgen Van der Haegen, General Manager

Not worth the price

트립어드바이저 평점 3.0/5

baciucarmaciu TripAdvisor 인증 리뷰

A very well located hotel, in the ultra-central area, with a high price ( the price is higher than at a 4-star hotel in Downtown, Manhattan ), and unjustified accommodation conditions to display 3 stars. The rooms are poorly equipped, they do not have a refrigerator ( just like in a 2-star hotel ), the bathroom is not very clean and does not have good facilities, the breakfast is poor, unjustified for a hotel located in the center of a European capital. The good part is that in the very close area you can find many tourist attractions, points of interest, bars, restaurants, cafes, shops of all kinds.

Dear Carma, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you found our location in the heart of Brussels beneficial, with easy access to numerous attractions, restaurants, and shops. This indeed makes exploring the city convenient for our guests. However, we regret to hear your dissatisfaction with our room amenities and the cleanliness standards you experienced. Please be assured that our rooms are designed to offer functionality and practical comfort, with essential amenities provided in a compact, modern space. We apologize if this did not meet your expectations. Regarding cleanliness, we normally receive high marks for our standards, and we are sorry if we fell short during your stay. Concerning the breakfast, we strive to provide a variety of options and regret that it did not meet your expectations. We constantly aim to deliver a great value, quality experience and we are sorry to hear that you felt otherwise. It's heartening to know that you appreciated the central location, which indeed is one of the great attributes of our hotel, making it a prime choice for travelers who wish to explore the city. We hope to welcome you back. Best wishes, Jurgen Van der Haegen, General Manager

View was the highlight - without this, the review would be 2 stars.

트립어드바이저 평점 3.0/5

Nicola_W_0108 TripAdvisor 인증 리뷰

Pros: * Staff enabled us to check in early * Great location off Grand Place and only a few minutes’ walk to Central Station * Discount for breakfast if you booked the day before (€15 each instead of €18) * Complimentary water in the room * Lovely city view overlooking Grand Place * Modern and efficient shower * Charging points by the bed * Staff were generally friendly/helpful * Able to leave luggage at the hotel after checking out, then collected later in the afternoon before travelling home Cons: * Room being located right opposite the elevator, so could often hear the button and people getting in & out * Lack of soundproofing - could hear doors banging shut, guests in other rooms talking, running water, coughing etc so this was poor and impacted bits of our stay * Inconsiderate guests (including children) making so much noise even at and after midnight, showing complete disregard for others - hotel need to put signs up to remind people to not be selfish and to shut up when other people are trying to sleep! * Body towels for the shower were far too small, and we were only given tiny flannels instead of hand towels - these were not fit for purpose and there was nowhere to dry the towels after use, which meant we had no choice but to have them replenished daily * Bed seemed fairly comfortable, however we woke up with backache on two mornings - there were obvious stains on the mattress from previous guests, which was very off-putting * Room for two guests was only provided with one extra pillow - these were very flat and did not provide support * Confusion around whether the Ibis offered food - there was a menu and information in the room which said food could be provided, however when we asked at reception one evening (around 7pm), they seemed confused and said we couldn’t get any food at the hotel so we had to look elsewhere * Not enough storage space in room e.g. no drawers * No mini fridge - would have expected this for the price * Toilet shoved in a tiny corner of the bathroom which made the space feel claustrophobic, and sink was very slow to drain water away * No instructions for heating/cooling contraption so was hard to understand how this worked Overall, the negatives outweighed the positives of our stay which was disappointing. The view from the room was lovely, and the main highlight for us. If we visit Brussels again, we will look at staying elsewhere due to the aforementioned list of negatives.

Dear Nicola, Thanks for taking the time to review your stay at our hotel. We are pleased to hear that our efforts to accommodate an early check-in were appreciated and that our prime location, alongside the discounted breakfast option, added value to your visit. It is also gratifying to know that the complimentary water, the view from your room, and the modern shower facilities met your expectations, and that the convenience of charging points and our friendly staff contributed positively to your experience. We regret to hear that noise from other guests and the vicinity to the elevator affected the tranquility of your stay. While our hotel is equipped with soundproof windows, we understand that external noises can sometimes be disruptive, and we are sorry for any inconvenience this may have caused. Regarding the towels, we provide daily housekeeping unless towels are hung up, in line with our environmental policy, and we apologize if the towel size was not to your satisfaction. We are concerned to learn about your discomfort with the bed and that the extra pillow provided was not adequate. Our Sweet Bed by ibis mattresses are typically well-received for comfort, and we regret that this was not your experience. We acknowledge your comments on the confusion regarding food services and apologize for any miscommunication. While we do not have a restaurant on-site, our location offers a variety of dining options in the surrounding area. The absence of a mini fridge and limited storage space are noted, and we understand these aspects did not meet your expectations. Our compact bathroom design is intended to maximize space, and we apologize if this felt claustrophobic. We also take note of your feedback on the heating/cooling system and will consider providing clearer instructions for our guests. Once again, thank you for your candid feedback, and it is our hope that the picturesque view from your room and the overall positive aspects of your stay will encourage you to consider us again in the future. We all hope to welcome you again. Best regards, Jurgen Van der Haegen, General Manager

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