노보텔 브뤼셀 오프 그랑 플라스 4성

고객 평점 (ALL 평가) 4.4/5 2,073 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 브뤼셀 오프 그랑 플라스 - Image 1
노보텔 브뤼셀 오프 그랑 플라스 - Image 2
노보텔 브뤼셀 오프 그랑 플라스 - Image 3
노보텔 브뤼셀 오프 그랑 플라스 - Image 4
120, rue du Marché Aux Herbes, 1000 브뤼셀, 벨기에

호텔설명

호텔 추가 정보

  • Tout proche de la Grand-Place et de la gare centrale

  • Grand-Place와 중앙 기차역 옆에 위치해 있습니다.

  • "키즈 앳 노보텔" 정신을 그대로 담아낸 4인용 패밀리룸 완비

  • 맛있는 조식 뷔페.

  • 객실 및 공공 구역 내 무료 고속 WIFI 무선 인터넷 제공

숙박

호텔 위치

노보텔 브뤼셀 오프 그랑 플라스

120, rue du Marché Aux Herbes
1000 브뤼셀
벨기에

GPS:50.846302, 4.354746

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  2,073 리뷰

TripAdvisor 평가  4.0/5  3,525 리뷰

2024으뜸 시설

Health department please shut down this place

트립어드바이저 평점 2.0/5

Gisleine S TripAdvisor 인증 리뷰

We’ve just spent 3 nights at the Novotel. The location of the hotel is fabulous with a very convenient nearby underground parking but that’s it. We have stayed in many Novotels in the past but we never came across such a dirty place. I wish the health department would come check this place. The breakfast buffet it’s a zoo, staff with loose hair, zero grooming and unfriendly. They basically dispose rest of food from guests on paper napkins that guests were using as place mats to clear tables, don’t even clean the tables asides sometimes whipping with a dirty rag. We even witnessed staff members putting their hands inside the milk container of the coffee machine several times without any hygiene. The floor of the restaurant is dirty and sticky from juice, food, etc. The benches were dirty, even the silverware that was supposed to be clean was dirty. Staff have clearly no training and don’t care. The reception staff was also not very nice, they are very happy drinking coffee and eating behind the reception. Zero grooming standards. Even during check out the reception desk was empty as the receptionist on duty was outside smoking and drinking coffee. It’s unreal. Rooms have a great size but are also quite dirty, the bathroom sink was full of slime and hair. What a disgrace for a Novotel. Where are the standards ????

Dear Guest, Thank you for taking the time to provide this feedback. We are delighted that you enjoyed the convenient parking and the spaciousness of our rooms. Our hotel strives to provide a comfortable and accommodating environment for our guests. However, we deeply regret to hear that your experience with our cleanliness and service fell below the high standards we set for ourselves. We pride ourselves on maintaining impeccable levels of hygiene and service, and it is clear we missed the mark during your stay. We are sincerely sorry that the service did not meet your expectations. We will follow up on this with our team to ensure our usual high standards going forward. Additionally, we apologize for any discomfort you may have experienced due to the condition of your room. Please know that we have a dedicated housekeeping team committed to providing clean and well-maintained accommodations for our guests. Finally, we are pleased that our prime location contributed positively to your stay. The Novotel Brussels Off Grand Place is indeed just steps away from the historic Grand-Place and the vibrant city center, offering our guests the best of Brussels right at their doorstep. We look forward to welcoming you very soon. Best regards, Jurgen Van der Haegen, General Manager

위치가 정말 좋음

고객 평점 5.0/5

Sanglyeol C. 가족 - 전체(All) 통지 확인

번화한 거리라 저녁에는 약간 소란스러우나 잠잘 때는 조용해지며, 직원들이 친절하고 조식도 깔끔하게 차려져 있다. 일단 이보다 더 좋은 위치의 찾아보기 힘들정도이다. 역 가깝고 그랑플라스 가깝고, 최고~~~

고객님의 솔직한 리뷰에 대해 감사드리며, 저희가 더 나은 서비스를 제공할 수 있도록 노력하겠습니다. 호텔의 위치와 친절한 직원들, 그리고 맛있는 조식을 높이 평가해 주셔서 감사합니다. 저희 호텔은 그랑 플라스에서 불과 200미터 거리에 있어 브뤼셀의 활기찬 도심을 바로 즐기실 수 있습니다. 또한 중앙역에서도 가까워 편리한 교통을 제공하고 있습니다. 소중한 의견 감사합니다. 부디 브뤼셀에서 편안한 여행 되셨길 바랍니다. 다음에 기회가 된다면 저희 호텔을 다시 한 번 찾아주세요. 감사합니다. Jurgen Van der Haegen, General Manager

THEFT ALERT!

트립어드바이저 평점 1.0/5

Margaret D TripAdvisor 인증 리뷰

My family and friends a group of doctors booked the hotel 3 months in advance based on the reputation. However while checking in at 3pm while my friend was handing over his passport for check in, someone walked into the lobby of the hotel and snatched his bag from the couch behind him and ran away. This happened right infront of the reception. On questioning the hotel manager very casually said that the hotel lobby is a public place and theft can happen in any hotel. The manager sent us then to the police station to file a complaint ourselves inspite of the many valuables and personal items lost. There was no responsibility taken by the manager. After reaching the police station later in the evening the police tell us that the hotel hasnt even sent the cctv footage to the police for them to investigate. Please choose a safer hotel for your stay. Security apparently is not guaranteed inspite of the huge hotel charges levied.

Dear Clifton, Thank you for taking the time to share your feedback. It was very concerning to read these comments. Our team is comprised of honest hard-working individuals who value our guests and who strive to deliver the best service at all times. In the meantime, we were in touch with the police and handed over the cctv footage and they should get back in touch with you for further information. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Jurgen Van der Haegen, General Manager

위치 최고로 좋음

고객 평점 4.5/5

Paul 가족 - 전체(All) 통지 확인

기차역 바로옆 시내 중심가

고객님의 솔직한 리뷰에 대해 감사드리며, 저희가 더 나은 서비스를 제공할 수 있도록 노력하겠습니다. 호텔의 위치에 대해 높이 평가해 주신 점 감사합니다. 저희 호텔은 편리한 위치에 자리잡고 있으며, 브뤼셀 중앙역과 인접해 있고, 활기찬 시내 중심가에서 불과 200미터 거리에 있다는 점이 여행에 도움이 되었다니 다행입니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 브뤼셀에서 편안한 여행 되셨길 바랍니다. 다음에 기회가 된다면 저희 호텔을 다시 한 번 찾아주세요. 감사합니다. Jurgen Van der Haegen, General Manager

Great hotel for historic Brussels

트립어드바이저 평점 4.0/5

11Claude TripAdvisor 인증 리뷰

This hotel continues to be one of our favorites in Brussels. It's location so close to the Grand Place and within the historic district is perfect. Rooms are clean, although a bit small compared to North American standards, but with the big windows they are airy. If you are a couple ask for view of the plaza in front. They have a nice buffet breakfast which you can have included if requested. The hotel is starting to run-down a bit but not significantly. Stay within the historic district, unfortunately Brussels is not what it was years ago. Its not the safest city in Europe by a long shot.

Dear Claude, Thank you for taking the time to share your review. We are delighted that you enjoyed the cleanliness of our rooms, the view, and our buffet breakfast. Cleanliness is a cornerstone of our service, and we strive to provide a welcoming atmosphere for all our guests. Our breakfast is indeed a highlight, and we're glad it added to your overall experience. However, we regret to hear that certain aspects of your stay did not fully meet your expectations. While our room sizes are reflective of typical European city standards, we understand this may differ from what you are accustomed to. Furthermore, we are mindful of your observation regarding the hotel's condition and are committed to maintaining our facilities to the highest standard, with our most recent ground floor renovation being completed in late 2022. Regarding your concerns about safety, we recognize that every city has its challenges, and we encourage guests to take the same precautions they would when traveling anywhere. Finally, it is wonderful that you loved the prime location of our hotel, just a short walk from the Grand-Place, allowing guests like yourself to immerse in the historic district of Brussels. Our central location is indeed a favorite among our guests, and we are pleased it contributed positively to your experience with us. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,754 리뷰 9.8/10 위치
  • 1,478 리뷰 7.1/10 객실
  • 1,188 리뷰 8/10 서비스
  • 13 리뷰 8/10 인터넷 가격
  • 794 리뷰 8/10 조식
  • 517 리뷰 7.2/10 청결도
  • 259 리뷰 5.9/10 편의 시설
  • 213 리뷰 5.1/10 레스토랑

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브뤼셀 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.