ノボテル ブリュッセル シティ サントル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,587 件のレビュー

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Rue de la Vierge Noire 32, 1000 ブリュッセル, ベルギー

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ホテルのその他の情報

  • 市中心部の立地

  • グリーンキー認証を取得

  • 地下鉄デ ブルッケール駅に直結

  • 無料の高速Wi-Fi

  • スタイリッシュなレストラン「GourmetBar」、自然光が入るモジュール式会議室11室

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ホテル所在地

ノボテル ブリュッセル シティ サントル

Rue de la Vierge Noire 32
1000 ブリュッセル
ベルギー

GPS:50.850937, 4.350372

電話番号
ファックス +32 2 505 50 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMETBAR

季節のおすすめ、世界各国の定番料理、郷土料理、特別な地元のお飲み物など、さまざまなメニューをご用意しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,587 件のレビュー

トリップアドバイザーの評価  4.0/5  3,779 件のレビュー

Very good

トリップアドバイザーの評価 4.0/5

delagioventu ビジネス - トリップアドバイザー認証口コミ

Excellent hotel, really very good level, professional check-in and everything. Excellent position, hard to beat this, public parking near, only thing is maybe breakfast. The room is a bit coldish, although the quality of the breakfast is very good.

Dear Giove, Thank you for taking the time to share your review. We are delighted that you found our hotel to be of a very good level and that our location was convenient for your travel needs. It is great to hear that the professionalism during check-in added positively to your stay and that the proximity to public parking facilities was beneficial. However, we are sorry to hear that the room temperature did not meet your full comfort. While we ensure our rooms have manual temperature controls and additional heaters for our guests' convenience, we apologize if this aspect was not satisfactory during your visit. Finally, we are pleased that the quality of our breakfast offerings met your expectations. Our full buffet breakfast, complete with a wide variety of options, is designed to cater to the diverse tastes and preferences of our guests. We hope that you were able to start your day with a satisfying meal. All of the team hope to have the pleasure of welcoming you back on many more occasions. Best regards, Marc UYTTERHOEVEN, General Manager

Average stay

トリップアドバイザーの評価 3.0/5

jennykp トリップアドバイザー認証口コミ

We booked a family room last weekend for two children and two adults for two nights. Check in was good, room didn't have one of the children's bed, additional towels or enough water. Reception organised housekeeping to help immediately. However, we were provided 1x water between 4x people and when I asked for more, I was given an extra one but was advised that its only 1 per room which I found a bit silly. Room was a good size (but there was a musty smell) and shower was hot with good pressure. The other thing I really didn't like that was the pool area wasn't managed well at all on Sunday evening. No staff, no towels, towels left on unused sunbeds so others couldn't use it etc. I did call reception to ask for towels, after 20mins they still hadn't arrived. Location was very good.

Dear Jenny, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the check-in process smooth and the room spacious. Our aim is to provide a comfortable and accommodating environment, so it's great to know that you enjoyed the hot shower with good pressure. Nonetheless, we apologize for any inconvenience regarding the children's bed and additional towels not being prepared upon your arrival. While we are glad our team could assist promptly, we understand the disappointment with the water provision; we will certainly consider your feedback for future improvements. Moreover, we regret to hear about the musty smell you encountered and will be looking into this matter. We are also sorry for the lack of management at the pool area; your experience is not indicative of the high standards we strive to uphold. Finally, we are delighted you appreciated our hotel's ideal location in the heart of Brussels. It is ideally positioned for guests to enjoy the array of local attractions and dining experiences. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Marc UYTTERHOEVEN, General Manager

Excellent location would definitely book again

トリップアドバイザーの評価 5.0/5

322nusrats トリップアドバイザー認証口コミ

Excellent location with all the major attractions surrounded by a number of eateries. Everything was within walking distance u can just walk around and enjoy Brussels . The hotel was also up to the mark with an excellent room . comfortable and clean . Highly recommended

Dear Nusrat, Thank you very much for your kind review. We are truly grateful for your kind words and thrilled that your stay at Novotel Brussels City Centre was enjoyable. It is wonderful that our central location contributed positively to your visit, allowing you to easily explore Brussels and its attractions. We're also delighted to hear that our selection of rooms met your expectations in terms of comfort and cleanliness. Moreover, the proximity to various dining options certainly adds to the convenience for our guests. It would be a pleasure to welcome you back. Best wishes, Marc UYTTERHOEVEN, General Manager

ブリュッセルの中心地。観光にもビジネスにも最適。

お客さまの声 4.5/5

Shinya K. ビジネス - 確認済みレビュー すべて

ホテルのスタッフの対応は非常に良かった。ただ、タクシーの予約をしても、予約した日時にタクシーが来ず、またフロントから電話して呼んでもらうことが２度続いたが、その辺の対応は改善の余地ありと思う。

Shinya 様 この度は、Novotel Brussels City Centreにご宿泊いただきまして、誠にありがとうございました。 Novotel Brussels City Centreで素晴らしい経験をされたと聞いて、私たちは嬉しく思います。 私たちは、当ホテルの立地がビジネスや観光に最適であると感じていただけたことを嬉しく思います。当ホテルはブリュッセルの中心部に位置しており、聖カトリーヌ教会を見渡せる素晴らしいロケーションにあります。 しかしながら、タクシー予約の件でご迷惑をおかけしたこと、深くお詫び申し上げます。また、日本のテレビチャンネルのご要望や、インターネット接続速度のご期待に添えなかったことについても申し訳なく思います。宿泊費に関しまして、当ホテルは常にコストパフォーマンスを重視し、お客様に公正な価格を提供できるよう努めております。 最後に、スタッフの対応にご満足いただけたことに感謝いたします。私たちは常にお客様一人ひとりに合わせたサービスを提供することを心がけており、お客様の期待に応えられるよう尽力しています。 ご意見とご感想をお寄せいただき、ありがとうございました。またのお越しをお待ちしております。 Marc UYTTERHOEVEN, General Manager

Good despite AC issues

トリップアドバイザーの評価 4.0/5

ianrod10 ファミリー - トリップアドバイザー認証口コミ

Our stay was great overall... Our only issue was the AC. The room was relatively warm despite trying to adjust the temperature. Even my little boy was sweating as he slept. Room was clean, had good space. Hotel staff was helpful . The hotel was located perfectly- close to Grand Place, main points of interest, good dining, shopping, etc.

Dear Guest, Thanks for your review about our hotel. We are delighted that you found the room spacious and appreciated its cleanliness, along with the helpfulness of our staff. It is always rewarding to know that our guests notice the effort we put into maintaining a welcoming environment. However, we regret to hear about the discomfort you experienced due to the temperature in your room. While our rooms are equipped with manual temperature control and additional fans upon request, we understand that these solutions did not adequately address your needs at the time. Your comfort is our priority, and we are looking into this matter to ensure our guests' satisfaction. Nonetheless, we are pleased that you loved our central location, which offers easy access to Brussels' main attractions and shopping areas. The Novotel Brussels City Centre is indeed perfectly situated for guests to enjoy everything the city has to offer. We are hoping to welcome you back in the future. All the best. Marc UYTTERHOEVEN, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,010 件のレビュー 9.5/10 ロケーション
  • 2,061 件のレビュー 7.6/10 客室
  • 1,880 件のレビュー 8.5/10 サービス
  • 36 件のレビュー 7.6/10 インターネット
  • 1,082 件のレビュー 8.1/10 朝食
  • 793 件のレビュー 7.8/10 清潔さ
  • 427 件のレビュー 6.5/10 プール
  • 252 件のレビュー 6.4/10 ウェルネス・温泉エリア

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。