ノボテル ブリュッセル シティ サントル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,603 件のレビュー

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Rue de la Vierge Noire 32, 1000 ブリュッセル, ベルギー

説明

ホテルのその他の情報

  • 市中心部の立地

  • グリーンキー認証を取得

  • 地下鉄デ ブルッケール駅に直結

  • 無料の高速Wi-Fi

  • スタイリッシュなレストラン「GourmetBar」、自然光が入るモジュール式会議室11室

当ホテルの客室

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ホテル所在地

ノボテル ブリュッセル シティ サントル

Rue de la Vierge Noire 32
1000 ブリュッセル
ベルギー

GPS:50.850937, 4.350372

電話番号
ファックス +32 2 505 50 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

GOURMETBAR

季節のおすすめ、世界各国の定番料理、郷土料理、特別な地元のお飲み物など、さまざまなメニューをご用意しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,603 件のレビュー

トリップアドバイザーの評価  4.0/5  3,784 件のレビュー

Wonderful hotel with great location.

トリップアドバイザーの評価 5.0/5

sidharthsinghdelhi ビジネス - トリップアドバイザー認証口コミ

I had a very good experience in this hotel. I have stayed here many times and every time i experienceed good and knowledgeable people working at reception.

Dear Singh, Thank you very much for this kind review of your recent stay. We are truly glad to hear that your stay at Novotel Brussels City Centre was a pleasant one. It is wonderful to know that you consistently find our location ideal for exploring the city and that our team at the reception continues to impress you with their knowledge and service. We take pride in our central location, overlooking Saint Catherine's church, and being situated in a neighborhood renowned for its seafood restaurants. Our commitment to providing an exceptional experience is reflected in your repeated visits, and for that, we are grateful. We look forward to seeing you again soon. Best regards, Marc UYTTERHOEVEN, General Manager

Woop

トリップアドバイザーの評価 5.0/5

Joink トリップアドバイザー認証口コミ

Hamman 1 and 2 out of order. Breakfast superb everything perfect Clean Rooms good location Checkout 11am very early Breakfast superb everything perfect Clean Rooms good location Checkout 11am very early Liked the hotel pool area was ok yedg

Dear Guest, Thanks for your review about our hotel. We are truly glad to hear of your satisfaction with our hotel. We are delighted that you enjoyed our extensive breakfast selection, the cleanliness of our rooms, and our central location, which allows for easy exploration of Brussels and its attractions. Our team takes great pride in providing a comprehensive breakfast and maintaining our rooms to the highest standard, ensuring a comfortable and convenient stay for our guests. However, we regret that the hammam facilities were not available during your visit and understand that our standard checkout time of 11:00 AM may not suit everyone's needs. We strive to maintain all our amenities in working order for guest enjoyment and appreciate your understanding in this matter. Finally, we are pleased that our pool area met your expectations and provided a relaxing environment. We hope that the overall experience was memorable and that you had the opportunity to enjoy the many facets of our hotel, including the fitness room and the gourmet bar with a terrace which is especially delightful during the summertime. We look forward to welcoming you back in the future and hope to exceed your expectations on your next stay. We are hoping to welcome you back in the future. All the best. Marc UYTTERHOEVEN, General Manager

Great Hotel, highly recommend.

トリップアドバイザーの評価 4.0/5

leannechignell トリップアドバイザー認証口コミ

Stayed here for the weekend for our anniversary, got upgraded to a executive room and got given a little gift by the staff for our anniversary which was so kind of them such amazing customer service, the reception staff were so friendly and helpful, check in was quick and easy. Room was spacious and clean, was able to mirror our phone to the television so could watch netflix etc which was a nice touch. Shower was spacious and clean. Hotel is in a good location, its walking distance from Grand Place. Check out was fast you just drop your key card into the box and leave, overall had a lovely stay at this hotel, highly recommend.

Dear Léanne, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed the room upgrade, the thoughtful anniversary gift from our staff, and the overall customer service during your stay. It is fantastic to hear that our team's friendliness and efficiency enhanced your experience with us. We take pride in our modern and spacious rooms, and we're thrilled that you appreciated the cleanliness and the entertainment options available, such as mirroring your phone to the television. Our location's proximity to iconic sites like the Grand Place is indeed one of the highlights for our guests, and we're glad it contributed positively to your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Marc UYTTERHOEVEN, General Manager

Very good

トリップアドバイザーの評価 4.0/5

delagioventu ビジネス - トリップアドバイザー認証口コミ

Excellent hotel, really very good level, professional check-in and everything. Excellent position, hard to beat this, public parking near, only thing is maybe breakfast. The room is a bit coldish, although the quality of the breakfast is very good.

Dear Giove, Thank you for taking the time to share your review. We are delighted that you found our hotel to be of a very good level and that our location was convenient for your travel needs. It is great to hear that the professionalism during check-in added positively to your stay and that the proximity to public parking facilities was beneficial. However, we are sorry to hear that the room temperature did not meet your full comfort. While we ensure our rooms have manual temperature controls and additional heaters for our guests' convenience, we apologize if this aspect was not satisfactory during your visit. Finally, we are pleased that the quality of our breakfast offerings met your expectations. Our full buffet breakfast, complete with a wide variety of options, is designed to cater to the diverse tastes and preferences of our guests. We hope that you were able to start your day with a satisfying meal. All of the team hope to have the pleasure of welcoming you back on many more occasions. Best regards, Marc UYTTERHOEVEN, General Manager

Average stay

トリップアドバイザーの評価 3.0/5

jennykp トリップアドバイザー認証口コミ

We booked a family room last weekend for two children and two adults for two nights. Check in was good, room didn't have one of the children's bed, additional towels or enough water. Reception organised housekeeping to help immediately. However, we were provided 1x water between 4x people and when I asked for more, I was given an extra one but was advised that its only 1 per room which I found a bit silly. Room was a good size (but there was a musty smell) and shower was hot with good pressure. The other thing I really didn't like that was the pool area wasn't managed well at all on Sunday evening. No staff, no towels, towels left on unused sunbeds so others couldn't use it etc. I did call reception to ask for towels, after 20mins they still hadn't arrived. Location was very good.

Dear Jenny, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the check-in process smooth and the room spacious. Our aim is to provide a comfortable and accommodating environment, so it's great to know that you enjoyed the hot shower with good pressure. Nonetheless, we apologize for any inconvenience regarding the children's bed and additional towels not being prepared upon your arrival. While we are glad our team could assist promptly, we understand the disappointment with the water provision; we will certainly consider your feedback for future improvements. Moreover, we regret to hear about the musty smell you encountered and will be looking into this matter. We are also sorry for the lack of management at the pool area; your experience is not indicative of the high standards we strive to uphold. Finally, we are delighted you appreciated our hotel's ideal location in the heart of Brussels. It is ideally positioned for guests to enjoy the array of local attractions and dining experiences. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Marc UYTTERHOEVEN, General Manager

との提携 TripAdvisor

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