ノボテル ブリュッセル シティ サントル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,600 件のレビュー

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ノボテル ブリュッセル シティ サントル - Image 1
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ノボテル ブリュッセル シティ サントル - Image 4
Rue de la Vierge Noire 32, 1000 ブリュッセル, ベルギー

説明

ホテルのその他の情報

  • 市中心部の立地

  • グリーンキー認証を取得

  • 地下鉄デ ブルッケール駅に直結

  • 無料の高速Wi-Fi

  • スタイリッシュなレストラン「GourmetBar」、自然光が入るモジュール式会議室11室

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ノボテル ブリュッセル シティ サントル

Rue de la Vierge Noire 32
1000 ブリュッセル
ベルギー

GPS:50.850937, 4.350372

電話番号
ファックス +32 2 505 50 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

GOURMETBAR

季節のおすすめ、世界各国の定番料理、郷土料理、特別な地元のお飲み物など、さまざまなメニューをご用意しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,600 件のレビュー

トリップアドバイザーの評価  4.2/5  3,810 件のレビュー

2025エクセレンス認証

Hotel with Surprises

トリップアドバイザーの評価 3.0/5

Alexey M トリップアドバイザー認証口コミ

Dear Alexey, Thank you for taking the time to share your review. We are pleased that you found our staff friendly and our location convenient for your needs. It is also gratifying to know our commitment to cleanliness met your expectations. However, we are concerned to hear about the issues you encountered during your stay. We apologize for the condition of the room and the bathroom which fell short of our high standards. Furthermore, we regret that the windows were not as pristine as they should be, which prevented you from fully enjoying the view. We also understand the importance of privacy and are disheartened to learn about the disturbance despite the 'do not disturb' sign. Additionally, we take the mishandling of your personal data very seriously and are sincerely sorry for this oversight. We will reinforce our procedures to ensure such an incident does not recur. Finally, we are delighted that you enjoyed the wide selection of our breakfast offerings. Our team strives to provide a diverse and satisfying breakfast experience, and your patience during busy times is much appreciated. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Great location and a decent hotel

トリップアドバイザーの評価 3.0/5

Kevin G C トリップアドバイザー認証口コミ

Dear Kevin, Thank you for taking the time to share your review. We are pleased that you found our location to be great, ideally situated in the heart of Brussels with easy access to local attractions and public transport. However, we regret to hear about the challenges you encountered during your stay. We understand the importance of accessibility and comfort for all our guests, and it is concerning to hear that the sink and mirror did not meet your needs and that the bar beside the toilet was not securely fastened. We also apologize for any inconvenience caused by the unavailability of our bar for lunch on the Sunday of your stay. Your comfort and satisfaction are our top priorities, and we value your suggestions as they help us enhance our services. We hope you were able to appreciate the full range of amenities available at Novotel Brussels City Centre, such as our heated indoor pool, fitness room, and the gourmet bar with its terrace, which is a delightful place to relax in the summertime. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

A 2-Star Room in a 4-Star Hotel! So disappointed!!

トリップアドバイザーの評価 2.0/5

Ronny V トリップアドバイザー認証口コミ

Dear Ronny, Thank you for taking the time to share your review. We are truly disheartened to read about the issues you encountered during your stay. The condition of the room you describe does not reflect the high standards we strive for. Our rooms, including the deluxe family rooms, typically offer comfort and modern amenities, and we regret that this was not your experience. Regarding the bathroom amenities, we usually ensure that all items are replenished and in perfect working order. We apologize for the oversight with the soap dispenser and the water temperature. Furthermore, we understand your disappointment with the minibar and television facilities. Our executive rooms come equipped with a filled minibar, and we're sorry this was not the case for you. The bed size in our rooms is indeed queen size as mentioned on our website, and we apologize for any confusion regarding this. Our swimming pool is a jet-stream pool designed for relaxation and might seem compact when expecting a larger facility. We apologize if this was not clearly communicated or if it did not meet your expectations. Lastly, the issues with the check-out process and the invoice you received are concerning, and we are reviewing this internally to ensure accuracy and efficiency for our guests. We sincerely apologize for the shortcomings you faced and for not providing the value you rightfully expected for the rate paid. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Excellent location and a great stay in Brussels!!

トリップアドバイザーの評価 5.0/5

Tourist14705610635 Friends getaway - トリップアドバイザー認証口コミ

Dear Guest, Thanks for your review about our hotel. We are thrilled to hear that your stay with us was so enjoyable. We are delighted that you appreciated the unexpected upgrade to our executive suites, along with the luxurious Ritual cosmetics and the well-stocked minibar. It is great to know that our fitness facilities met your needs, and that the swimming pool was a hit with the younger guests. Moreover, we are pleased that our Gourmet Bar's offerings and the service provided by our staff enhanced your dining experience. Finally, your recognition of our prime location, close to Brussels Central train station and numerous attractions, is much appreciated. We are proud to offer convenience for those looking to explore the city and beyond. We are hoping to welcome you back in the future. All the best. Marc UYTTERHOEVEN, General Manager

Always a nice stay

トリップアドバイザーの評価 5.0/5

maithecampbell ファミリー - トリップアドバイザー認証口コミ

Dear Campbell, Thank you for taking the time to share your review. We're thrilled to hear that your stay with us was enjoyable overall. We are delighted that you appreciated the cleanliness, rapid room service, and the diligent efforts of our cleaning staff to ensure a comfortable stay for you. Our central location certainly makes it convenient for guests to explore the city and visit attractions such as the Rooftop and Banksy Museum. However, we regret to hear about your experience with the swimming pool's temperature not being warm enough. We understand how this can impact your relaxation time, and we apologize for any discomfort this may have caused. Nonetheless, we're pleased that you found the hotel's location to be ideal, allowing for easy access to many city attractions and conveniences, including nearby parking options, even though the hotel does not provide private parking facilities. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

との提携 TripAdvisor

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ブリュッセルのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。