Hotel ibis Paris Pantin Eglise 3 estrelas

I've had booked a room for 3. - The sofa bed was still closed and we prepared it ourselves. - We only had two mid size towels in the hotel. When I ask at the reception the first night they gave me 1 other mid size and only two smalls. The day after the cleaners took away all the extra I did ask and left again two mid size towles. When I did ask again at receptions they gave me just one big towel and said that they "DID NOT HAVE" the small ones. - We found often the person in charge at the reception watching the tv or sitting at the bar drinking. - Very little courtesy was showed at any request- There is no service to leaving the luggage. You have to pay a store INSIDE the hotel to leave them while they could have used the same room just to store custmers baggages as any other hotels do.- I ask for late checkout being a Gold Member. They gave me just 1hr extra while I ask for 3hrs. They told me that they have given it already to too many people (not GOLD members) therefore they could not afford more rooms on late checkout becasue the hotel was fully booked. While I was checking out at 10am a guy enter the hotel asking for availability of a room and they confirmed that they had a rooms available and checkin could have been done at 12am. So they lied saying that the hotel was fully booked and they lied saying to not be able to give extra hours for late checkout. - Altought they claim to have confortable matress in my opinion they were not the standard ones that Ibis has. Very uncofortable.

Quarto confortável porém mobiliário e carpet muito antigos, precisando de reforma. Banheiro bom porém com vazamento na tubulação de saída do lavatório (sifão).

Fomos muito bem recepcionados no Hotel, porém na hora que fiz o check in online foi me cobrado a estadia de 260 Euros, porém o valor estava divergente, pois na recepção no dia da minha entrada eu paguei 177 euros em dinheiro para o gerente do hotel. É o mesmo me disse que o estorno no cartão de crédito seria feto em até 3 dias, o que não ocorreu. Solicito o estorno dos 260 euros que foram cobrados indevidamente no meu cartão.Tenho o recibo comprovando o pagamento.

I recently stayed at Ibis Paris Pantin Eglise and the was amazed by the warm welcome of all the staff from front to the housekeeping staff. The rooms were cleaned and well ventilated. The hotel is located within less than 1 minute from the metro station which makes it very pleasant to visit Paris on public transport. The breakfast is fully continental with everything you can possibly think of. I will definitely recommend this hotel to Paris tourists. It is valued for money

Atendentes de recepção muito ruim, recepção suja, quarto sucateada ar-condicionado não Fuciona , sem falar na localização do hotel péssima, pior Hotel Íbis que me hospedei até hoje.

I have stayed two nights and rooms are not clean and it was rusted as well as with warter flo marks on wall corners. Staffs are not at all friendly to customers. Not even keetle provision to make hot water for kids .. I wotn suggest to any of my friends.

Sem qualquer problema a relatar

Solicitei um menu em inglês, um dos atendentes riu e disse que eu estava na França, tinha que saber francês. Nem parece que trabalha com hotelaria.

Ao nos dirigirmos ao refeitório para tomarmos o pequeno-almoço, a funcionaria a porta exigiu o pagamento sendo que já estavam pagos desde a reserva. Fui constrangido pela situação, informei verbalmente que já havia pago, a funcionaria alegou que não havia essa informação, por tanto teria de pagar NOVAMENTE. Para tomar o pequeno-almoço tivemos, eu e minha filha, de nos dirigir a portaria e só então verificou-se a FALHA de informação por parte do IBIS. Após toda essa operação constrangedora e desnecessária, perdi o apetite.

Foi dentro do esperado

Can't fault location - Metro is 2 steps from the hotel door, very comfortable bed, windows shut the noise out, adequate bathroom and a shower. I would only add a kettle and tea&coffee facility plus some channels on TV (there were no international on mine)

Very satisfied about this perfectly well located Ibis Pantin Eglise. Tube is next door connected with all the most importants spots of Paris. Our room was very comfortable and noiseless. For sure we'll be back

Overall good hotel and helpful reception staff.A little noisy at night, given the location. Easy access to metro, team, bus, shops and restaurants. There is a public car park which is also very practical.

O hotel tem uma excelente localização (perto do metro), o quarto e banheiro são grandes, porém não irei me hospedar novamente nesse hotel, pois achei os funcionários sem experiência para tratar com hospedes. Recepção, camareira. Em um dia fomos tomar café, e só tinha uma funcionária para repor as comidas e atender os hospedes, além disso, ela ficava reclamando na frente dos hospedes em francês... Achei um absurdo isso!! Uma falta de educação e de experiencia para tratar um problema!! Enfim, achei o quantitativo de funcionários pouco para atender a demanda de hospedes, e além disso, os funcionários que haviam não eram capacitados para atender hospedes estrangeiros.

O hotel precida de obras de manutencao e melhoria. A imagem dos quartos que figura no site nao corresponde minimente a realidade.