머큐어 시드니 4성

고객 평점 (ALL 평가) 4.3/5 8,444 리뷰

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호텔설명

호텔 추가 정보

  • 중앙 기차역, 달링 하버, 차이나타운, 국제 컨벤션 센터(ICC)까지 도보로 이동 가능

  • 9개의 빛이 가득한 이벤트 룸.

  • Platform 818, Terrace on Two & Eve's Bar에서 식사하기

  • 실내 수영장, 사우나 및 피트니스 센터

  • 517개의 모던하고 스타일리시한 객실과 스위트.

숙박

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호텔 위치

머큐어 시드니

818-820 George Street, NSW, NSW
2000 시드니
호주

GPS:-33.883942, 151.20282

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Platform 818

수상 경력에 빛나는 레스토랑으로 편안하고 소박하지만 세련된 분위기가 특징입니다. 즐거운 시간과 새로운 모험을 찾는 사람들에게 이상적입니다. 현지 식재료와 혁신적인 요리로 만든 고전적인 호주 요리를 현대적으로 재해석한 요리를 경험해 보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  8,444 리뷰

TripAdvisor 평가  4.0/5  5,832 리뷰

Great Staff, Excellent Location

트립어드바이저 평점 5.0/5

BJU8051 Couples - TripAdvisor 인증 리뷰

We have stayed a number of times over the last decade or so and each time it amazes us just how welcoming and friendly the team are. From checking in where Linn-Marie welcomed us with a smile, sorted everything with no fuss to the restaurant staff like Pavlo who whilst clearing away tables interacted with guests to the restaurant Manager Danya who was so engaged with dinners taking an interest in them. Also must compliment the GM Ben who empowers his team to deliver exceptional service. Our room had a great views, hotel was close to activities that we were in Sydney for and fair to say looking forward to staying again in the near future. Thank you to the team for making our stay comfortable and enjoyable- very much appreciated 🙂

Dear BJU8051 Thank you for taking the time to share your experience. We are glad that you enjoyed your overall stay and appreciate your kind words regarding so many of our Team. We hope to see you again very soon. Kind regards, Ben Murphy General Manager Mercure Sydney

모든 경험이 매끄러웠던 숙박

고객 평점 4.5/5

Dokyeong J. 1인 - 전체(All) 통지 확인

모든 직원분들이 친절하고 서비스가 좋았습니다. 청소 상태도 완벽했습니다. 숙소는 청결했고, 침대가 편리했습니다. 다만 복도에 빽빽하게 배치된 방들을 찾기가 어렵고 미로같다는 느낌을 받았습니다. 옆방 방음은 거의 전혀 되지 않았다는 점에서 1점을 뺐습니다.

Dear Dokyeong Thank you for taking the time to share your experience. We hope to see you again very soon. Kind regards, Ben Murphy General Manager Mercure Sydney

Really good!

트립어드바이저 평점 4.0/5

Carstens_Welt Solo travel - TripAdvisor 인증 리뷰

Great Hotel all in all. Good location close to the train station and not far from CBD. Most tourist spots can be reached by walk. Buses in front of the hotel. Easy access from the airport. Friendly and efficient staff. Rooms are not bad. Breakfast is very good. Two minor issues: 1. I had two separate bookings for two consecutive nights with two different room categories. I don't understand why it was impossible to give me one room for both nights (I had to check out and check in after one night and got a different room. There should have been an easier solution despite the two different room categories). 2. The gym is totally disappointing. Same goes for the "pool".

Dear Carstens_Welt Thank you for taking the time to share your experience and feedback. We hope to see you again one day. Kind regards, Ben Murphy General Manager Mercure Sydney

Disgraceful

트립어드바이저 평점 2.0/5

C5845UOcolinw 가족 - TripAdvisor 인증 리뷰

Air con in room not working. We arrived after 11:00 and tried to sleep but the air con was making loud weird noises. We asked for another room and this was provided at approx. 01:30 in the morning. No apology was given and no compensation Disgraceful experience for an 80 year old and a 77 year old or younger people as well!

Dear C5845UOcolinw Thank you for taking the time to tell us about your stay at Mercure Sydney. I appreciate you sharing your feedback, although it is hard for me review your feedback without the details of your reservation. However, I am sorry that your experience did not meet your expectations; please allow me to apologise for this. Kind regards, Ben Murphy General Manager Mercure Sydney

Nice staff but disappointing experience

트립어드바이저 평점 4.0/5

Jules H TripAdvisor 인증 리뷰

Stayed for one night following returning from an overseas flight that came in late afternoon. Decided to do this and travel home on the train the following morning. Booked a King room about 3.5 weeks prior to our stay. When we got there and checked in, we were given a twin room, definitely not what was reserved. Went to reception and talked to the Priority Checkin person, who was just lovely, and she upgraded us after talking to the manager. The new room was fine, it was a Queen room with a balcony on the 13th floor. This was fine except we were leaving at 5.45am the next morning so was wasted on us. The only difference between the original room and this one, is the balcony, and the coffee was pods rather than Nescafe sachets. We also had robes which we didn't use. My main issue with this hotel is that I was not given the room I reserved. The fact that I had pre-paid and reserved a room WEEKS prior should have meant it was booked for us. We were told that all King rooms were full. Well.... yes, and one of them should have been by me! Giving away rooms that are booked by someone else sounds like something Qantas would do. They are rapidly losing loyal customers and respect, and I am hoping the hotel industry is not following suit. I appreciated the upgrade but was wasted on us for the very short time we were there.

Dear jules6h Thank you for taking the time to tell us about your stay at Mercure Sydney. I appreciate you sharing your feedback regarding your room allocation, which we will review further. However, I am sorry that your experience did not meet your expectations; please allow me to apologise for this. Kind regards, Ben Murphy General Manager Mercure Sydney

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 4,411 리뷰 9.6/10 위치
  • 5,643 리뷰 6.9/10 객실
  • 4,798 리뷰 8.2/10 서비스
  • 86 리뷰 6.8/10 인터넷 가격
  • 2,439 리뷰 6/10 청결도
  • 2,318 리뷰 5.2/10 안락함
  • 1,616 리뷰 8.4/10 조식

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