Mercure Queenstown Resort 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.572 beoordelingen

Beste prijs
garantie
Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, Nieuw-Zeeland

Omschrijving

Extras van het hotel

  • Majestueus uitzicht op Lake Wakatipu en The Remarkables

  • 3 flexibele vergaderruimten met daglicht en een spectaculair uitzicht

  • Kamers met uitzicht - uitzicht op het pittoreske meer of de ontspannende tuin

  • Zwembad in het seizoen, spazwembaden, sauna en fitnessruimte.

Onze accommodaties

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Hotel locatie

Mercure Queenstown Resort

Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
Nieuw-Zeeland

Gps:-45.038529, 168.638685

Telefoon
Fax +64 3 442 7354

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  1.572 beoordelingen

TripAdvisor score  4.0/5  1.922 beoordelingen

A great hotel with a brilliant view

Tripadvisor-waardering 4.0/5

Southisletraveller Gecertificeerde beoordeling door TripAdvisor

The Hotel is our go to hotel in Queenstown. We have stayed there often. Our last trip was wonderful as usual. The views are outstanding. The food is very high quality. The best part of the Hotel is the staff. A shout out to Sunjay, Lucy and Fou. They were each very personable, with a great attitude. Our stay was so much more enjoyable with your excellent staff.

Good stay

Tripadvisor-waardering 4.0/5

Velvon A Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Stayed for 2 nights. Check in was smooth. Rooms were good sized and clean. Comfortable bed. Good amenities (slippers, tea coffee), still and sparkling water station at the bar. They have started charging $15 for on-site parking (alternative park on the street for free). Sauna, gym, Swimming pool and hot tubs are available. Great view of the lake from the courtyard (through restaurant). Will definitely stay again for sure.

Dear Velvon, Thank you for sharing your experience at the Mercure Queenstown Resort! We’re so pleased to hear that you had a smooth check-in and enjoyed our comfortable rooms, amenities, and stunning lake views. It’s great to know that you made use of our facilities, including the sauna, gym, pool, and hot tubs. We appreciate you mentioning the parking update, and we hope this did not impact your stay too much. We’re delighted that you would stay with us again and look forward to welcoming you back! Kind regards, Mercure Queenstown Resort team

Very tired hotel; but solid air conditioning

Tripadvisor-waardering 3.0/5

speedylee Stellen - Gecertificeerde beoordeling door TripAdvisor

The hotel felt overpriced for what it was; I realize this is a tough topic, since EVERYTHING costs more. However, this was the most expensive hotel we stayed at in New Zealand, and it was not worth it. The structure is extremely tired - everything is old. The views are nice, the air conditioning worked well, and the bed was comfortable. But that's it! Location: The location was ok, but a rather long walk to the town center. The hotel charges for parking on- site. $15/night as of February 2025. Breakfast: We paid extra for the breakfast, and that was a mistake. The food was ok, but nothing special. They may have had a big group just leave (that was the only explanation I could come up with, although I didn't see any large group), but they seemed stretched thin. I had to even ask for clean plates and napkins - the supplies all needed restocked. The breakfast personnel were great, but it felt silly to need to ask for a plate. If I had to do it again, I wouldn't bother staying near the town center (I'd stay in the Frankton/Five Mile vicinity), and I'd just pay to park in a parking garage if I wanted to hit up anything in town.

Dear speedylee, Thank you for sharing your feedback regarding your stay at the Mercure Queenstown Resort. We’re pleased that you enjoyed the beautiful views, the comfortable bed, and the reliable air conditioning. We also appreciate your comments on the hotel's location. While we are a bit further from the town centre, we believe this does offer a more peaceful setting with wonderful views of The Remarkables. We’re sorry to hear that breakfast didn’t meet your expectations and that you had to ask for additional supplies. Our team works hard to maintain a smooth operation, and your experience will be addressed with the breakfast team to ensure this doesn’t happen again. We hope you will consider staying with us again in the future, and we’ll continue working to improve our guests’ experience. Kind regards, Mercure Queenstown Resort team

Mooie locatie, geweldig uitzicht, fijn verblijf!

Avis-klantbeoordeling 4.5/5

Rene Stellen - ALL bevestigde berichten

Gezellig en goed hotel, ruime kamer, prima bed.

Dear Rene, Thank you for choosing Mercure Queenstown Resort! We're delighted you had a wonderful stay and enjoyed our beautiful location, spacious rooms, and comfortable beds. It's fantastic to hear that you found the hotel cosy and welcoming. We truly appreciate your kind words and your recommendation. We hope to welcome you back for another enjoyable stay in the future! Kind regards, Mercure Queenstown Resort reservations agent

Priceless views, dated resort

Tripadvisor-waardering 3.0/5

Hamish F Gecertificeerde beoordeling door TripAdvisor

The views across Lake Wakatipu are absolutely stunning. Without this natural wonder, Mercure Resort Queenstown would not rate well at all. Apart from a comfortable king sized bed, the rooms are very dated and come with stained carpets and lamp shades (pretty poor to be honest). The bathroom appeared to have had some kind of upgrade however, it was dreadful and looked cheaply finished. This place (like so many Australasian Accor Hotels) is in desperate need of a major upgrade. On top of this, I will no longer we striving to maintain Accor Gold status through exclusive loyalty to Accor. There is no room upgrades (ever) and late or early check ins/outs are minimal and in this case, provided after much reluctance. Tip, Accor Silver is the way to go and once reached try alternate accomodation offerings that rate far better.

Dear Hamish, Thank you for sharing your feedback. We’re pleased to hear you enjoyed the stunning views of Lake Wakatipu – they truly are a highlight of our location. However, we're sorry to hear that your room didn’t meet expectations. We’re grateful for your comments regarding the carpet and lamp shades, as well as your thoughts on the bathroom. These will be shared with our team for review as we continually aim to improve. We’re also sorry to hear that your experience with the Accor loyalty programme didn’t meet your expectations. We understand your frustration regarding upgrades and check-in/out flexibility and will pass on your feedback to the relevant team to ensure we are doing our best for our valued guests. Thank you again for your comments, and we hope you’ll consider giving us another chance in the future. Kind regards, Mercure Queenstown Resort reservations agent

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 691 beoordelingen 7.5/10 Locatie
  • 1.502 beoordelingen 7.9/10 Kamer
  • 1.067 beoordelingen 8.4/10 Service
  • 19 beoordelingen 5.9/10 Wifi
  • 401 beoordelingen 6.9/10 Eten
  • 358 beoordelingen 6.4/10 Netheid
  • 328 beoordelingen 6/10 Ontbijt
  • 259 beoordelingen 6.2/10 Goede prijs-kwaliteitsverhouding

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Onze andere etablissementen in de buurt

Al onze hotels in Queenstown

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.