天鹅谷葡萄酒庄诺富特度假酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 95 评论

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Verdelho Drive, Not applicable, Not applicable, 6069 THE VINES, 澳大利亚

描述

酒店其他优惠

  • 通风的现代客房，配备无线网络和有线电视

  • 两个 18 洞锦标赛高尔夫球场

  • 网球和壁球场、健身中心

  • 丰盛的自助早餐和点菜美食

  • 5 个拥有自然采光的多功能活动场所

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酒店位置

天鹅谷葡萄酒庄诺富特度假酒店

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
澳大利亚

GPS:-31.766073, 116.00593

电话
传真 +61 8 9297 3333

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  95 评论

TripAdvisor 评级  3.6/5  1,204 评论

Bonus

Tripadvisor 评级 4.0/5

Jacqui J 经 TripAdvisor 认证的评论

I actually got upgraded to an Apartment with two bedrooms! Watching the Kangaroos on the green and the ducks come up to meet us. It was a lovely atmosphere. My young people enjoyed their stay and the breakfast was nice.

Worth the stay

Tripadvisor 评级 5.0/5

Excursion30796829149 经 TripAdvisor 认证的评论

Well-appointed room, modern styling, mini bar, coffee/tea making facility. Our room backed onto the golf course along with the roo's and colorful birds in the evening. Bit of a maze getting to reception. Restaurant was closed for renovation but could order the menu at the cafe/bar, food was ok but overpriced, in my opinion

Absolutely horrendous and would not recommend it to anyone. The staff needs proper training to serve customers.

Tripadvisor 评级 1.0/5

Westybesty 经 TripAdvisor 认证的评论

This place is very poor at customer service. The vines cafe & bar staff are rude and lack basic customer service etiquette.

Rude and unprofessional staffs

Tripadvisor 评级 1.0/5

Pritula G 经 TripAdvisor 认证的评论

I was deeply disappointed with my recent experience at The Vines Resort. While walking with my baby in a stroller, a staff member from the buggy team approached me in an extremely inappropriate and distressing manner. Instead of politely explaining safety concerns, I was told that my baby “could be killed.” This is a completely unacceptable way to speak to any parent or guest. Safety advice is important, but it can and should be delivered with respect and sensitivity. The language used was unnecessarily harsh, confrontational, and left me feeling shaken rather than cared for. For a resort that promotes itself as family-friendly, this experience showed a complete lack of professionalism and compassion. I will not be recommending this place to friends or family, and I hope management takes serious steps to retrain staff on how to communicate with guests.

Dont eat here

Tripadvisor 评级 3.0/5

Elizabeth M Friends getaway - 经 TripAdvisor 认证的评论

It is unfortunate that the cafe/restaurant at the vines is terrible. Food was cold, the Mexican Dish I had the corn chips were stale. Accommodation was ok for an overnight visit to the Swan Valley but find somewhere else to eat.

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其他网络用户评价我们的酒店

  • 193 评论 8.4/10 位置
  • 533 评论 7.6/10 房间
  • 315 评论 6.4/10 服务
  • 38 评论 1.1/10 上网
  • 255 评论 8/10 舒适度
  • 231 评论 7.6/10 设施
  • 195 评论 4.2/10 食物
  • 194 评论 6.7/10 清洁度

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