Mercure Порту Центро Санта-Катарина 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 456

Гарантия
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Mercure Порту Центро Санта-Катарина - Image 1
Mercure Порту Центро Санта-Катарина - Image 2
Mercure Порту Центро Санта-Катарина - Image 3
Mercure Порту Центро Санта-Катарина - Image 4
Praca da Batalha 116, 4049-028 ПОРТУ, Португалия

Описание

Особенности отеля

  • 7 мин ходьбы до Torre dos Clérigos, 3 мин до Café Majestic, 10 мин до Ribeira do Porto

  • Общественные зоны с полным ремонтом.

  • Просторные семейные номера с дополнительной кроватью

  • Ресторан с видом на город.

  • Ресторан с блюдами португальской и средиземноморской кухни

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Расположение отеля

Mercure Порту Центро Санта-Катарина

Praca da Batalha 116
4049-028 ПОРТУ
Португалия

GPS:41.145367, -8.607568

Телефон
+351 22 204 3300

Звонки по стационарной
сети внутри страны

Факс +351 22 204 3499

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

A BICICLETA

Из ресторана A Bicicleta с уникальной уютной атмосферой открывается вид на город. Попробуйте лучшие фирменные блюда португальской кухни за бокалом отличного портвейна.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 1 456

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 269

Сертификат качества 2024

An unpleasant experience

Примечание: Tripadvisor 2.0/5

AnneGeoff Реальные отзывы TripAdvisor

We arrived at this hotel in the evening only to find that our room was like a sauna. The controls in our room did not alter the temperature. We advised the night manager of our problem but he was not interested in helping us. He resumed typing on his laptop and then served another customer. When I asked him to do something about our room, he became quite aggressive. He eventually asked another staff member to change the temperature so that rooms would be on cooling instead of heating. It was a very unpleasant experience, the night manager was rude and not customer focussed. The hotel needs to upgrade its air-conditioning so that the temperature in the rooms can be controlled by the customers. We would never return to this hotel.

Australian Travellers

Примечание: Tripadvisor 4.0/5

548margaretb Couples - Реальные отзывы TripAdvisor

The location of this property is perfect if you want to be close to good shopping, restaurants, markets, tourist booking offices, souvenir shops, and a Spar supermarket which sells hot croissants and bread daily! It is a short taxi ride from Porto railway station. Reception staff were very welcoming and nothing was too much trouble to assist with any of our enquires. Our room was clean, good linen and towels and the bath room and toiletries well provided for. Breakfast was well catered with a good variety to choose from. The hotel is across the road from good markets offering a variety of goods and a comfortable walk to other city shopping. Definitely a well located and comfortable place to stay!

Never again....

Примечание: Tripadvisor 2.0/5

Ezpez Реальные отзывы TripAdvisor

Surprisingly decent sized room for this chain of hotel, even had double aspect with great views. Somewhat dated in appearance. Narrow double bed but mattress was good. Stupid bedside lights, no charging sockets. Electric sockets underneath useless bedside shelves. Plenty of storage space – be careful lower right hand side gets very warm because of refrigerator taking up some space. Sadly PAPER CUPS!!!!! in a 4* hotel seems to be normal these days, which is why we ALWAYS take our own ceramic ones. Left the room one morning at 8:30 placing the sign for room to be cleaned on the door handle. Came back at 14:30, yes room NOT cleaned. Went to Reception who said it would be dealt with straight away. HALF AN HOUR later NO ONE came. Partner TOLD Reception they would give us a drink while it was to be cleaned there and then. To add insult to injury we later discovered we were given a voucher that as loyalty members, we should have been given upon arrival. Then on the Friday was woken up at 1am by horrendous EXCESSIVE noises from the street below. Noise decreased about 5 am but we were totally unable to sleep resulting in being very tired all day Saturday. Saturday night we slept with a sleeping pill and ear plugs! So, the level of soundproofing is not what it should be for a hotel of this supposed quality. Oh and of course who could not forget the SUPPOSED blackout curtains! The car Bonnie and Clyde were shot in probably had fewer holes in it. I have numerous emails from the company saying “we are committed to providing a superior guest experience to our customers and we value all your feedback.” So, it will be fascinating to see any response to these comments along the usual lines of “...we are sorry our hotel did not live up to your expectations on this occasion…” On reflection I have stayed in many of the ACCOR chain mainly Ibis Novotel Mecure Adagio Sofitel Pullman and have had poor experiences in most of them overall. I think I will avoid them in the future.

Great hotel in Porto, freindly staff.

Примечание: Tripadvisor 5.0/5

Jfre70562 Реальные отзывы TripAdvisor

Very comfortable hotel in a great central location, with friendly and helpful staff - would definitely return here next time we're in Porto. Well appointed room with plenty of space and a comfortable bed. It also has very nice decor, and excellent views from the room out over the city.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good enough

Примечание: Tripadvisor 3.0/5

J S Solo travel - Реальные отзывы TripAdvisor

Good enough is the phrase that comes to mind. I don’t think this hotel is a true four star; it’s more like a 3 or 3.5. It’s a convenient location in the city and there’s free single-serve water in the lobby. However, the room itself was quite outdated. The exhaust fan was just outside the bathroom and the switch for that fan was on the complete opposite side of the room. A 5 minute hot shower with the fan on still led to a lot of condensation, which is probably why the wood bathroom door looked worn down. Note, the neighborhood is very loud with music on Saturday nights.

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Другие интернет-пользователи оценили наш отель

  • 1 041 Отзывов 9.2/10 Расположение
  • 1 044 Отзывов 7.3/10 Номер
  • 1 152 Отзывов 9.5/10 Сервис
  • 10 Отзывов 8.3/10 Интернет
  • 618 Отзывов 8.8/10 Завтрак
  • 548 Отзывов 5.7/10 Комфорт
  • 323 Отзывов 8.6/10 Чистота
  • 5 Отзывов 1.7/10 Велнес-зона

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