Mercure Hotel Berlin Tempelhof 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.412 görüş

Mercure Hotel Berlin Tempelhof - Image 1
Mercure Hotel Berlin Tempelhof - Image 2
Mercure Hotel Berlin Tempelhof - Image 3
Mercure Hotel Berlin Tempelhof - Image 4

Açıklama

Otel ekstraları

  • Otel odaları 24 m2 veya daha geniştir

  • Farklı boyutlarda 10 toplantı odası bulunan kat

  • Şehir merkezine çok iyi toplu taşıma bağlantıları

  • Otoparkta güvenli park hizmeti

  • Mükemmel kahvaltı

Konaklama olanaklarımız

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Otelin konumu

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 BERLİN
Almanya

GPS:52.478378, 13.426339

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.412 görüş

TripAdvisor Derecesi  4.0/5  939 görüş

10

Avis müşterileri puanı 5.0/5

Anonim Tek başına seyahat edenler - ALL için doğrulanmış yorumlar

Her şey çok güzel

Lieber Gast, vielen lieben Dank für Ihre tolle Bewertung! Wir freuen uns sehr, dass es Ihnen gut bei uns gefallen hat und Sie sich wohl gefühlt haben. Hoffentlich sind Sie bald wieder unser Gast, wir würden uns sehr freuen. Viele Grüße vom Mercure Team

İyi konum, iyi konaklama, nazik ve yardımcı personel.

Avis müşterileri puanı 4.5/5

Hakan Aileler - ALL için doğrulanmış yorumlar

Sakin, sessiz ve temiz bir otel. Personel oldukça yardımcı. Ulaşım rahat. Teşekkürler

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes from the Mercure team

Good - but a bit overpriced

Tripadvisor puanı 4.0/5

to_experience_new TripAdvisor onaylı yorum

In an area that can seem a bit rough, this mid-range hotel is located which is really good. Good rooms (although a little smoke smell lingers in non-smoking rooms), decently spacious. Really good breakfast too. Maybe a little bit too expensive.

Dear guest, Thank you very much for your review and great rating! We are happy to read that you enjoyed our interesting features and designs and very much hope to welcome you back again in the future. Best wishes from the Mercure Team

no sir, i dont have time for your prove of payment. come back tomorrow at 7:00am

Tripadvisor puanı 2.0/5

Guy L TripAdvisor onaylı yorum

booked by a 3rd party with a very friendly customer service. 1 st experience at reception, aweful. grab some popcorn if you please: - sir i dont have your booking. what was your name again? well i already called that i was later than planned and i already mailed my booking. 1day ago and all was well thay said... - sir you dont have breakfast with your stay. well, it says on my reservation, as you can read by now too, that i do have a breakfast for 2 days. - well that is a cheap breakfast for € 7,-. i did not have anything to say back on that welcoming remark. than my turn to ask for questions: herr, could i have my prove of payment? - no it is too busy. i dont have time for that . come back tomorrow at 7:00h note: i arrived at 02.00am herr, do i have a standard room or the superior room? - you have superior room sir. which seemed 2 days later not to be the case..ohoh...cliffhanger approaching. alert-alert-alert once in the room i noticed it was awefully cold, even with windows closed and AC going bananas on decibel. all streetsounds were directly in the room as if there was an open window. checked and it not open. next morning after a lovely breakfast where staff was very friendly, i went back to reception and complained about cold, they would deliver a heating and a collegue would bring it. 30 min later...nobody to be seen at horizon. went i went out i mentioned it at the reception, and they would take care of it. arriving back in the evening, the magic tellsell heater was deliverd. what a difference. when i asked for my prove of payment, i got a suprise. i still needed to pay tax which was not mentioned when i arrived. huray for that. someone is not doing their job properly i guess... decided to extend my stay 1 more day. this time i booked directly and with my accor account. got a room upgrade from 5th to 6 th floor. with all miscommunication, calls and even me mailing, they kept holding my room and all was properly arranged this time. other hotels in berlin: this is how things should work always. staff that walks teh extra mile to make things work.... room on the 6th was bigger and was on a corner. that meant that the wind on that night made a drum concert on the side windows. i even forgot about the streetnoise and traffic that was also free availabe with the upgrade. next morning i could stay 1h longer with checkout. poor cleaning staff hate this room. after shower the bathroom looked like a swimmingpool. bring in your swimmingtrousers too if you go for an upgrade to room 6-44 resume: - dont arrive in middle of night because it is way to busy to be customer friendly - dont go for room with streetview. too noisy. - dont go for the corner room on 6th in case of bad wetter. free wind concert on windows. - beside welcoming staff, all other staff was welcoming, friendly and did their best to help you and give you a sense of being welcome. -free parking on the streets - metro 200m from hotel - breakfast was good

Dear guy1891, thank you so much for your detailed review of your recent stay with us. Your feedback helps us greatly in constantly checking in what is going well and what we still need to improve on. We will follow up on every point mentioned - I would be just be as disappointed if that was the service experienced especially when knowing your way around the excellency of Mercure. Please rest assured that we can do better than that, something we would love to prove to you in the future. We hope you will visit us again soon. We wish you a happy new year! Kind regards from the Mercure team

İyi konaklama,

Avis müşterileri puanı 5.0/5

Vedat Aileler - ALL için doğrulanmış yorumlar

Üçüncü gelişimiz.gecen sefer,İnternet problemi vardı. Şimdi tamamen yenilenmiş.wittenberg plaza yan taraftaki italyan lokantasında yemek yerken,mercur hotelin internetini dahi çok iyi olarak kullandık. Teşekkürler

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes from the Mercure team

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 845 görüş 9/10 Konum
  • 1.341 görüş 7.8/10 Oda
  • 1.005 görüş 8.7/10 Hizmet
  • 122 görüş 4.7/10 Wifi
  • 774 görüş 7.9/10 Konfor
  • 707 görüş 8.8/10 Kahvaltı
  • 557 görüş 7.9/10 Hijyen
  • 257 görüş 4.5/10 Otel Ambiyansı

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