Mercure Hotel Berlin Tempelhof bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.443 ulasan

Mercure Hotel Berlin Tempelhof - Image 1
Mercure Hotel Berlin Tempelhof - Image 2
Mercure Hotel Berlin Tempelhof - Image 3
Mercure Hotel Berlin Tempelhof - Image 4

Deskripsi

Keistimewaan hotel

  • Kamar hotel seluas 24 m² atau lebih

  • Memiliki 10 ruang pertemuan dengan berbagai ukuran

  • Konektivitas transportasi umum yang sangat baik ke pusat kota

  • Parkir aman di garasi parkir

  • Sarapan yang istimewa

Akomodasi kami

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Lokasi hotel

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 BERLIN
Jerman

GPS:52.478378, 13.426339

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RIX

Restoran Rix kami juga menyajikan hidangan khas regional, hidangan internasional, dan anggur pilihan. Rix menjadi tempat yang tepat untuk melepas lelah setelah seharian bekerja atau bertamasya.

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Peringkat ALL  4.5/5  1.443 ulasan

Peringkat TripAdvisor  4.0/5  933 ulasan

Good hotel, good location

Catatan Tripadvisor 4.0/5

Claire155 Ulasan TripAdvisor tersertifikasi

We've actually been here twice, November 2023 and March-April 2024. Our daughter lives in Berlin so we're now regular visitors. The first time we stayed here, my partner was having to work as he had limited annual leave left, so we booked the high speed wifi which seemed to work fine. We must have had an upgrade since the room was HUGE, a corner room with an odd triange space at the back and a sofa bed (used just as a sofa since there were just two of us). We appreciated the extra space, the desk and the table and comfy chairs. A coffee machine was well used as was the fridge. The second visit was in a smaller room, but still spacious enough. By this time, we had got to know the neighbourhood a bit, good supermarkets to buy essential breakfast tea and local craft beers, etc. Both visits, the rooms were comfortable and clean. Beds very comfortable and the air conditioning/heating was just right. Sufficient storage space for a five day visit. Bar area was big but few patrons, so no atmosphere at all. We just had our free drinks courtesy of the Accor membership. Plenty of decent bars in the neighbourhood. Handy location, U-Bahnhof Boddinstrasse just round the corner. Lots of pleasant walks around Neukölln and local parks.

Great stay

Catatan Tripadvisor 4.0/5

MandA2024 Ulasan TripAdvisor tersertifikasi

Hotel is located in a neighborhood next to the old Tempelhof airport (no longer in use). Many restaurants nearby. Large Rewe supermarket a few minutes' walk away. Parking garage under the hotel. The hotel has a courtyard. The interior of the hotel dates from the late 1990s, but is well maintained. And clean. The staff at check-in is great! Friendly and thoughtful.

Unsure of a further visit

Catatan Tripadvisor 3.0/5

andrewmX3638BJ Solo travel - Ulasan TripAdvisor tersertifikasi

Easy to get to from the airport via Ubhan. Early check-in, which was great. The room was very spacious, bright, very clean and big windows opened to let fresh air in. I was in room 620. The reception and cleaning hotel staff are very efficient and friendly. The gym/fitness facility is a total let down. Total waste of time. Insufficient equipment and really neglected. The breakfast isn't worth the €46 that I was charged for 2 mornings. One gentleman, maybe the restaurant manager, was extremely rude to me on Wednesday morning, basically telling me to hurry up and get out, they were not closing for a further 20 minutes, I wasn't happy at this. Extremely rude and very unprofessional. Will I be back? Unsure is the answer. I liked the room, the area etc, but maybe just a bit too expensive for where it is in Berlin.

Hello, thank you so much for your feedback and for taking your time to write a review about your recent visit to Berlin and your stay with us. Your detailed review really helps us in analysing where things are going good and where they could go a slight bit better. We will follow up on all critical points and hope to be able to welcome you back again in the future. Kind regards from the Mercure team

Terrible Cancellation Policy

Catatan Tripadvisor 1.0/5

Sarah C Ulasan TripAdvisor tersertifikasi

Absolutely no customer service. An issue that could have been dealt with over 1 email on their part was dragged out over a week due to lack of communication or courtesy. They charge 90% of your booking unless you cancel 14 days in advance. They offered me €30 euro back off of €330 booking after being treated with complete disregard. Entirely unhelpful and rude.

Dear Sarah, thank you very much for your review and detailed feedback. We are so sorry we did not meet your expectations. Your feedback assists us greatly to see where things could and should be improved. We hope to welcome you back again in the future. Best wishes from the Mercure team

Nice hotel in the middle of Neukölln

Catatan Tripadvisor 4.0/5

MikkoHaaa Ulasan TripAdvisor tersertifikasi

Great location next to Hermannstrasse with good connections; U-Bahnhof Boddinstrasse and buslines. Still peaceful, behind the corner on Rollbergstrasse. Good service, spacious clean rooms. Just bit too warm. And one little thing, it was not able to control the volume of television by the remote.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 902 ulasan 8.9/10 Lokasi
  • 1.428 ulasan 7.6/10 Kamar
  • 1.067 ulasan 8.8/10 Pelayanan
  • 132 ulasan 4.9/10 Internet
  • 758 ulasan 8.7/10 Sarapan
  • 608 ulasan 7.5/10 Kebersihan
  • 260 ulasan 4.4/10 Suasana
  • 200 ulasan 3.8/10 Fasilitas

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