Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 3.7/5 2,397 reviews

Best price
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Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
Novotel Rotorua Lakeside - Image 3
Novotel Rotorua Lakeside - Image 4
Lake End, Tutanekai Street, 3010 ROTORUA, New Zealand

Description

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

Our accommodation(s)

Book this hotel
Room 1

Room

City View King Room with Special Access Bathroom

  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
3010 ROTORUA
New Zealand

GPS:-38.132935, 176.25143

Telephone
Fax +64 7 347 1888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ATLAS RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  2,397 reviews

TripAdvisor Rating  3.9/5  3,335 reviews

Disappointing

Customer review rating 3.0/5

Disappointed Business - Confirmed reviews ALL

Kia ora, Thank you for taking the time to tell us about your experience at the Novotel Rotorua Lakeside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Rotorua Lakeside Team

great location but hotel is outdated.

TripAdvisor rating 3.0/5

andrew P TripAdvisor review

Good lication, close to lake.

Customer review rating 3.5/5

Jacquelyn S. Couples - Confirmed reviews ALL

Thank you for your feedback! We’re delighted to hear you enjoyed our great location near the lake. We truly appreciate your comments about the room and thank you for your patience as we undergo renovations to enhance our facilities. We look forward to welcoming you back and providing you with an even more enjoyable experience. Warm regards, Novotel Lakeside Rotorua Team

Well located

Customer review rating 2.5/5

Lou Couples - Confirmed reviews ALL

Kia ora, Thank you for your feedback. We’re so happy to hear you enjoyed our location and the service provided by our team. We truly appreciate your comments, and as we continue with renovations to improve the guest experience, we hope to welcome you back soon for an even more enjoyable stay. Warm regards, Novotel Rotorua Lakeside Team

Staff were really helpful.

Customer review rating 4.5/5

Carole Solo - Confirmed reviews ALL

Kia ora, Thank you for your kind feedback. We’re thrilled to hear you had a pleasant stay and that our team made a positive impact on your experience. We truly appreciate your comments and will continue to work on enhancing the overall guest experience. We look forward to welcoming you back in the future! Warm regards, Novotel Rotorua Lakeside Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,414 reviews 9.1/10 Location
  • 2,392 reviews 4.5/10 Room
  • 1,677 reviews 6.3/10 Service
  • 25 reviews 5.6/10 WiFi
  • 1,043 reviews 2.3/10 Cleanliness
  • 838 reviews 5.5/10 Comfort
  • 646 reviews 4.1/10 Amenities
  • 637 reviews 3.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.