Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.0/5 3,309 reviews

Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
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ALLSAFE approved hotel

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)


City View King Room with Special Access Bathroom

Non contractual photo

  • 2 persons
  • 28 / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
New Zealand

GPS:-38.132935, 176.25143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,309 reviews

TripAdvisor Rating  4.0/5  3,231 reviews

Certificate of excellence 2022

Well located, great staff

Customer review rating 4.5/5

Tom Couples - Confirmed reviews ALL

Breakfast buffet was an outstanding start to the day and staff were just amazing, they were polite, helpful and always willing to help.

Another great stay

Customer review rating 4.5/5

Heather B. Couples - Confirmed reviews ALL

From check-in to check-out, we were very well treated by staff who are caring, approachable and friendly. The restaurant staff in particular are excellent, and the two morning chefs make going to the Novotel such a pleasure. and provide excellent food.

The restaurant was totally unexpected disappointment

Customer review rating 3.0/5

Violet Families - Confirmed reviews ALL

Great location. The housekeeping department do their best to keep the rooms clean and tidy, though it was obvious that property has been getting a bit tired. The minibar, coffee and tea facilities were perfect. Thanks for that! However, the real issue was the restaurant. The breakfast choice was surprisingly limited (add there cold bacon for two mornings in a row and even danish pastry seemed to be flat and well past its expiry date). The evening was buffet which offered the same pile of bacon, sausages and some poor choices of salads, and it all costed 65$ per person, drinks not included. There are quite good restaurants around where one may order a good size quality steak that would cost less than that. Why even bother to visit that restaurant for?

Room was litlle noisy

Customer review rating 4.0/5

M Business - Confirmed reviews ALL

All night there was "bar music" - Windows didn't silence anything :)

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

No cot in room as requested tried to phone to get one also no milk in room for cup of tea had to phone to request extra towels as only 2 for 4 people. Wait times extremely long which is as frustrating with small children.

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Other web-users rate our hotel

  • 1,343 reviews 9.3/10 Location
  • 2,379 reviews 5.2/10 Room
  • 1,866 reviews 7.4/10 Service
  • 50 reviews 4.3/10 WiFi
  • 869 reviews 3.4/10 Cleanliness
  • 653 reviews 4.9/10 Amenities
  • 611 reviews 7.2/10 Breakfast
  • 549 reviews 3.9/10 Vibe

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