Novotel Rotorua Lakeside

Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.3/5 3,353 reviews

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Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - lunch, dinner and hot breakfast buffet

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
New Zealand

GPS:-38.132935, 176.25143

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,353 reviews

TripAdvisor Rating  4.0/5  3,178 reviews

Well located to all restaurant and bars

Customer review rating 4.5/5

Tania Couples - Confirmed reviews ALL

Everything you need is at this place.

The room was clean and the room service was excellent

Customer review rating 4.5/5

Brian R. Couples - Confirmed reviews ALL

My wife and I were very happy with the service

Well located, lovely view, comfortable bed

Customer review rating 2.5/5

Maryann L. Friends - Confirmed reviews ALL

Food was cold, too many children making noises running up & down the lobby, meat was over cooked & tough & it was too noisey to have conversation over dinner

We had a comfortable stay.

Customer review rating 5.0/5

Shona H. Couples - Confirmed reviews ALL

Check in was easy. Our room had the most comfortable Hotel bed we have ever slept in. Soft and cosy. I had left a message at check-in that we were staying because it was my husband's birthday, and it was lovely to see that a piece of cake with a candle and a Happy Birthday message was left in the fridge. I thought that was a lovely gesture. We invited our son's family to joint us for breakfast in the Restaurant, which we really enjoyed. Cody at the Restaurant Reception area was so helpful and looked after us very well. I must also mention that Angela (??) is an absolute treasure at the station cooking the eggs. She was so bubbly with the guests and so efficient. We look forward to staying at the Novotel again in the future.

It was just okay

Customer review rating 2.5/5

Lizabeth W. Families - Confirmed reviews ALL

The dinner was just ok an the pools could of been alot hotter,and we had to search for water to drink as they had run out.

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Other web-users rate our hotel

  • 1,140 reviews 9.5/10 Location
  • 2,090 reviews 6/10 Room
  • 1,878 reviews 8.1/10 Service
  • 36 reviews 5.6/10 WiFi
  • 722 reviews 5/10 Cleanliness
  • 559 reviews 7.8/10 Breakfast
  • 446 reviews 5/10 Vibe
  • 332 reviews 6.4/10 Value

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