Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.2/5 3,300 reviews

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - lunch, dinner and hot breakfast buffet

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
New Zealand

GPS:-38.132935, 176.25143

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,300 reviews

TripAdvisor Rating  4.0/5  3,214 reviews

Certificate of excellence 2022

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Got a lovely birthday cake surprise in my room.

Great location with helpful friendly staff

Customer review rating 3.5/5

Erin K. Solo - Confirmed reviews ALL

Great location with helpful friendly staff, relaxing stay with good amenities

great location and facilities

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

great hotel always keen to return...great staff and always accomodating....howeve can see though it's getting tired in several areas throughout hotel so does need a spruceup in the next few years

Awful rooms and substandard customer service

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Carpet smelly, fridge broken, only given one pillow per guest, no slippers available. Asked to be booked at the restaurant and said reception can’t do that. Told I need to book through restaurant directly which was not possible given it was close at that time. Check in felt rushed and was trying to just get rid of us. Asked to book the private spa for the evening and was told it was unavailable then in the morning a different receptionist said it was available the night before! It’s the worst Accor Hotel we have ever been in.

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly greeting and comfortable accommodation

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Other web-users rate our hotel

  • 1,166 reviews 9.4/10 Location
  • 2,119 reviews 5.4/10 Room
  • 1,800 reviews 7.9/10 Service
  • 45 reviews 3.6/10 WiFi
  • 858 reviews 6.2/10 Comfort
  • 730 reviews 3.8/10 Cleanliness
  • 587 reviews 5.5/10 Amenities
  • 543 reviews 7.5/10 Breakfast

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