Sofitel Legend Santa Clara Cartagena 5 stars

Customer review rating (ALL Rating) 4.7/5 1,654 reviews

Sofitel Legend Santa Clara Cartagena - Image 1
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Description

Hotel extras

  • The hotel offers various activities, such as coffee tastings

  • Enjoy the best of French luxury in a 5-star hotel in Cartagena.

  • 45 minutes by car to Rafael Nuñez International Airport.

  • The hotel in Cartagena welcomes children and pets during your stay.

  • Take advantage of the halls for weddings and other parties.

Our accommodation(s)

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Hotel location

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
CARTAGENA
Colombia

GPS:10.428294, -75.547714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,654 reviews

TripAdvisor Rating  4.5/5  2,985 reviews

Certificate of excellence 2024

Staff made staying there a great experience

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

All of the staff made every effort to make my stay excellent. The concierge (s) were wonderful. The room itself had a few issues: door to balcony difficult to manage, lumpy mattress pad, lotion in bathroom broken.

Lovely hotel, lovely service

Customer review rating 4.0/5

Dean M. Couples - Confirmed reviews ALL

Overall I thoroughly enjoyed my stay at the hotel and found the food and the staff to be of great quality. the only disappointment was the gym which is woefully below the standard of the rest of the hotel. if that improves then my visits at the Santa Clara will be more worthwhile. Thank you

Historic Luxury

Customer review rating 4.5/5

Bd Couples - Confirmed reviews ALL

Gorgeous historic property with water views. Breakfast buffet is superb.

Dear Britt Elizabeth D., We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

Continous excellence

Customer review rating 4.5/5

Manuel A. Couples - Confirmed reviews ALL

This is the third time stay, the last on prior being close to 15 years ago. Still wonderful after all this time.

Dear Philippa Burgess A., We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

Beautiful hotel and warm staff

Customer review rating 5.0/5

Claudia P. Couples - Confirmed reviews ALL

Everything was espectacular, the buffet for reakfast with ample variety of delicious foods, excelent and knowledgeable staff , the facilities were excellent starting for the pool was great, we had our anniversary celebration here, as we had our honeymoon here as well 19 years ago and we will be back for sure!

Dear Claudia Patricia P., We very much appreciate your comments regarding your stay at the Sofitel Legend Santa Clara Cartagena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie Amaris P. Guest Relations Manager

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Other web-users rate our hotel

  • 508 reviews 9.7/10 Location
  • 615 reviews 7.4/10 Room
  • 1,710 reviews 9.5/10 Service
  • 513 reviews 9/10 Food
  • 421 reviews 8.8/10 Amenities
  • 343 reviews 9.1/10 Vibe
  • 236 reviews 9.3/10 Breakfast
  • 191 reviews 9/10 Pool

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