Novotel Лондон Ватерлоо

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 951

Гарантия
лучшей цены
Novotel Лондон Ватерлоо - Image 1
Novotel Лондон Ватерлоо - Image 2
Novotel Лондон Ватерлоо - Image 3
Novotel Лондон Ватерлоо - Image 4
113 Lambeth road, SE1 7LS ЛОНДОН, Великобритания

Описание

Особенности отеля

  • 187 современных номеров (включая смежные номера)

  • Расположение в центре Лондона, недалеко от главных достопримечательностей

  • Сауна для отдыха после осмотра достопримечательностей

  • Бар-ресторан при отеле с блюдами международной кухни

Наши номера

Расположение отеля

Novotel Лондон Ватерлоо

113 Lambeth road
SE1 7LS ЛОНДОН
Великобритания

GPS:51.494861, -0.118287

Телефон
Факс +44 20 7793 0202

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 951

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 970

Stay elsewhere

Примечание: Tripadvisor 3.0/5

Amy o Семьи - Реальные отзывы TripAdvisor

Hotel is in a great spot..but there are a few issues! Service charge is not on all the menus and certainly is not discretionary! Food is average and not worth the price, extremely small portions: kids size portions for adults. The lasagne (which appears not to be homemade) is tiny and comes with a small piece of dried garlic bread. The room is adequate but the carpet is stained and filthy. Under the sofa bed was filthy and not cleaned.

Dear Amy, thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. Rest assured that your concerns regarding the service charge, food quality, and cleanliness of the room have been noted and will be addressed with the relevant teams. Providing a comfortable and pleasant experience for our guests is our top priority, and we regret that we fell short on this occasion. We appreciate your valuable comments as they help us improve our services. We hope to have the opportunity to welcome you back and show you the high standards we strive to uphold. Warm regards, Novotel London Waterloo

Good location

Примечание: Tripadvisor 3.0/5

Richa S Семьи - Реальные отзывы TripAdvisor

Prior to this we had stayed in Novotel Blackfrier and that was a far better experience. The location of this hotel is good as the bus connectivity is good. The underground is about 10-13 min walk so best to take buses. The hotel does not provide drinking water or an option to refill water bottles so you will need to buy water. Housekeeping is average ..our room was not cleaned properly and the last day we found ice cream tub under the bed! Thank God we were getting out anyway. The restaurant food is good .... breakfast is average. We had an issue with billing and Anna was very helpful is solving the problem. The staff is very helpful and courteous. The hotel needs to look at making it competitive against other brands who do more for guests.

Dear Luis, thank you for your positive feedback! We are delighted to hear that you had a pleasant experience with us. We look forward to welcoming you back soon. Best regards,

Poor start but maybe hopeful

Примечание: Tripadvisor 2.0/5

David M Couples - Реальные отзывы TripAdvisor

A bit of a poor start that had my wife and I wondering what sort of a place we had walked into. A receptionist served us who spoke so very soft and quiet that we struggled to hear what she was saying. No front hall porters to help us with taking our heavy luggage to our 5th floor room. And an important letter that was posted to me to collect at this hotel on my arrival that the receptionist told me cannot be found. Having just arrived I do hope the service here improves

Dear David M, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during check-in and with the missing letter. Rest assured, we will address these issues internally to enhance our service standards. Your feedback is invaluable, and we appreciate your patience. We hope to have the opportunity to welcome you back and provide you with a more seamless stay. Warm regards,

Excellent hotel - very good quality.

Примечание: Tripadvisor 4.0/5

Red9uk Деловые путешественники - Реальные отзывы TripAdvisor

Lovely hotel, clean modern, great rooms with everything you need very comfy beds. Restaurant food was excellent although the service could have been better (more alert to empty glasses) but overall a good stay. There are no tube stations that near within 5 mins walk therefore be aware of the need for taxis.

Comfy room, friendly staff and great location

Примечание: Tripadvisor 4.0/5

LeeLee883 Solo travel - Реальные отзывы TripAdvisor

Stayed here for five days as the location was close for a work course. The location is great, right next to Lambeth Bridge or you can walk along the river with great views of houses of Parliament and big Ben The room was spacious and clean, and staff friendly. Breakfast was a selection of warm and cold food with pastries and good tea and coffee selection. They did seem to have a thing about cleaning the common area near reception and the breakfast bar every morning at peak time, as a result you got a strong whiff of bleach every time you came out the elevator and had to be super careful not to slip on the wet floor, maybe there is a more suitable quiet time for that.

Dear Leannie, Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed our comfy rooms, friendly staff, and great location near Lambeth Bridge. We are pleased that you found your room spacious and clean, and that you appreciated our breakfast selection. We will take note of your comments regarding the cleaning schedule during peak times to ensure a more convenient experience for our guests. We appreciate your valuable feedback and hope to welcome you back in the future. Warm regards, Novotel London Waterloo

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Другие интернет-пользователи оценили наш отель

  • 1 256 Отзывов 9.2/10 Расположение
  • 1 403 Отзывов 6.7/10 Номер
  • 1 357 Отзывов 7.9/10 Сервис
  • 11 Отзывов 7.8/10 Интернет
  • 815 Отзывов 7/10 Завтрак
  • 681 Отзывов 6/10 Чистота
  • 650 Отзывов 7/10 Комфорт
  • 425 Отзывов 5.1/10 Еда

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