Novotel Лондон Блекфрайарс 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 318

Гарантия
лучшей цены
Novotel Лондон Блекфрайарс - Image 1
Novotel Лондон Блекфрайарс - Image 2
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46 Blackfriars Road, 46 Blackfriars Road, SE1 8NZ ЛОНДОН, Великобритания

Описание

Особенности отеля

  • Green Key Certified Hotel

  • 15 минут пешком до собора Святого Павла, галереи Тейт Модерн и колеса обозрения London Eye

  • Идеальное расположение в районе Саут-Бэнк со множеством достопримечательностей и ресторанов

  • Оборудованные конференц-залы и беспл. WIFI. 182 совр. номера, 10 - для гостей с огр. возм‑тями

  • Крытый бассейн с подогревом, сауна и фитнес-центр

Наши номера

Расположение отеля

Novotel Лондон Блекфрайарс

46 Blackfriars Road, 46 Blackfriars Road
SE1 8NZ ЛОНДОН
Великобритания

GPS:51.505157, -0.104709

Телефон
Факс +44 20 7633 2650

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

JAMBOREE FOODFEST & BAR

Откройте для себя разнообразные вкусовые сочетания, открыв меню Jamboree Foodfest. Попробуйте справиться с Raging Bull, станцуйте зажигательный танец вместе с The Jerk или поддайтесь очарованию Morris Major. Расслабьтесь в приятной атмосфере

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Рейтинг ALL  4.5/5  Отзывов: 2 318

Рейтинг TripAdvisor  4.4/5  Отзывов: 3 679

Сертификат качества 2025

Wonderful staff

Примечание: Tripadvisor 5.0/5

AZMG Реальные отзывы TripAdvisor

This is my second review of Novotel London Blackfriars. I felt it was needed to commend and applaud the wonderful people working here who we feel went above and beyond to reassure us when we experienced issues with our cards. The front desk staff working during our stay (Rami, Peter, Panos) were all so acommodating and helpful in suggestions on how to manage the problem. We had some nice chats while waiting, and even though it took several days to resolve, there was never any time we felt they weren't doing what they could to help and assured us that things would work out just fine. So a BIG thank you goes out to them and we will of course return in the future.

Thank you for your wonderful feedback and for recognising Rami and Panos for their efforts. We’re delighted to know our team provided such great support and reassurance during your stay. Your loyalty means a lot to us, and we look forward to welcoming you back to Novotel London Blackfriars in the near future. Katie Walsh Guest Service Manager

Great staff

Примечание: Tripadvisor 4.0/5

Ida C Реальные отзывы TripAdvisor

We ate dinner at the hotel and the staff was very nice. Sanja, who served us, was exceptionally nice and helpful. It was a great experience.

Thank you for dining with us and for your wonderful comments! We’re so happy to hear that Sanja and the team made your visit such a great experience. I’ll be sure to pass along your praise — it will mean a lot to them. We look forward to seeing you again soon! Katie Walsh Guest Service Manager

Lovely stay

Примечание: Tripadvisor 4.0/5

Bal1612 Реальные отзывы TripAdvisor

We have just returned from a lovely stay at this hotel. It is ideally placed with easy access to tube station and walking distance to main attractions. Room was spotlessly clean. Beds were the most comfortable I’ve slept in at a hotel. Staff were friendly and helpful. Only reason for 4 stars is that we had a few issues with the restaurant where we heard kitchen staff moaning about us as we had a few questions about the menu. Highlighted to the waiting staff and escalated to manager which was dealt with efficiently. I would absolutely stay here again but would choose to eat elsewhere next time.

Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed your stay, appreciated our convenient location, spotless rooms, and found the beds so comfortable. I’m very sorry to learn of your experience in the restaurant and appreciate you bringing it to our attention. I’m glad to hear the matter was handled promptly by the team, and please rest assured your comments will be shared with our restaurant management for further review. We truly appreciate your kind words about the hotel and staff, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Katie Walsh Guest Service Manager

Inflexible and disappointing service

Примечание: Tripadvisor 2.0/5

KatyIkeda Реальные отзывы TripAdvisor

I booked a day use room for my 7th wedding anniversary, as we couldn't commit to overnight accommodation due to childcare, with the central reservations team over the phone, and requested the possibility of a room with a balcony, as it was supposed to be a surprise for my husband. The lovely gentleman said that it shouldn't be a problem and would put the request on my booking and then signed me up for the Accor rewards scheme. Unfortunately, I didn't receive my reservation confirmation, so I contacted the front desk and was told by the receptionist that they never sell the balcony rooms for day use, which doesn't make much sense - working in hotels myself for over 20 years, and having dealt with day use rooms, all rooms are available for an additional charge as long as there is availability at the time. I was then informed by the Duty Manager, Katie, that this is something they never do, and she was happy to cancel the reservation, despite the discussion I'd had with central reservations. Not the response I was expecting, and extremely inflexible. It's one thing if the room actually wasn't available, but to be told that, regardless of availability and willingness to pay extra, they wouldn't offer it for day use is frankly disappointing.

Dear Katy, Thank you for sharing your feedback. I am truly sorry that your experience did not meet your expectations, especially on such a special occasion. Unfortunately, incorrect information was given to you by the central reservations team regarding the availability of our balcony rooms for day use. To clarify, the room type you requested is not available to book for day use — this applies across all booking channels, including directly with the hotel, on our website, and through central reservations. Please be advised that the room types available for day use are fixed and do not change based on additional payments or upgrades. Regardless of any willingness to pay extra, only the designated room categories are offered for day use, without exception. I understand you may have had a different experience at another hotel, but this is our policy here. I understand how disappointing this must have been, and I encourage you to contact the Accor central reservations team directly to share your concerns about the information you received. I will also be following up with them to ensure such misunderstandings are avoided in the future. As I mentioned during our conversation yesterday, I apologize that we were unable to accommodate your request, as it is not possible under our current policy; therefore, a cancellation was offered as an alternative. Thank you again for your understanding, and please feel free to reach out if you require anything further. Kind Regards, Katie Walsh Guest Service Manager

Excellent stay

Примечание: Tripadvisor 5.0/5

philkay2017 Реальные отзывы TripAdvisor

Went for Rememberance Sunday as hubby was marching in the parade. Excellent hotel. Clean, friendly had everything and more! The shower with the frosting glass was awesome!

Dear Philkay Thank you for sharing your experience with us. It’s wonderful to hear that you chose to stay with us for Remembrance Sunday and that your husband’s participation in the parade made it a special occasion. I’m glad you found the hotel clean, friendly, and well-equipped, and it’s great to know you enjoyed the shower with the frosted glass it’s a favorite feature of many of our guests! We hope to welcome you and your family back to Novotel London Blackfriars again soon. Warm regards, Rami El Kalaani Front Office

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Другие интернет-пользователи оценили наш отель

  • 1 542 Отзывов 9.7/10 Расположение
  • 1 754 Отзывов 7.7/10 Номер
  • 1 781 Отзывов 8.9/10 Сервис
  • 27 Отзывов 7/10 Интернет
  • 962 Отзывов 8.3/10 Завтрак
  • 838 Отзывов 7.4/10 Комфорт
  • 776 Отзывов 7.3/10 Чистота
  • 504 Отзывов 7/10 Бассейн

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