Mercure Townsville 4 stars

Customer review rating (ALL Rating) 4.2/5 2,926 reviews

Best price
guarantee
Mercure Townsville - Image 1
Mercure Townsville - Image 2
Mercure Townsville - Image 3
Mercure Townsville - Image 4
166 Woolcock St, 4812 TOWNSVILLE, Australia

Description

Hotel extras

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference and event spaces

  • Complimentary car parking

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Townsville

166 Woolcock St
4812 TOWNSVILLE
Australia

GPS:-19.2709, 146.786014

Telephone
Fax +61 7 4725 1384

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CELSIUS RESTAURANT

We welcome you to join us at Celsius Restaurant & Bar, whether in the intimate dining room or on the poolside deck. Enjoy creative cuisine highlighting seasonal ingredients sourced from the nearby North Queensland countryside.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,926 reviews

TripAdvisor Rating  3.9/5  1,286 reviews

Customer review rating 4.5/5

Stephen W. Couples - Confirmed reviews ALL

Travelling from Cairns to Brisbane, made this our first stop. Nice location and adequate for our needs.

Dear Stephen, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our location and accommodations met your needs during your travels. We hope to welcome you back in the future for another pleasant experience. Best regards, Mercure Townsville

Customer review rating 4.0/5

Rita C. Solo - Confirmed reviews ALL

Disappointed with room.

Dear Rita, Thank you for your feedback regarding your room. We strive to provide a comfortable experience for all our guests, and we are sorry to hear that we did not meet your expectations during your stay. A new refurbishment program is about to commence with all the rooms receiving a makeover. Hopefully on your next visit you will notice a vast difference. Goodbye, and best wishes, Mercure Townsville

Customer review rating 4.5/5

Stefan K. Solo - Confirmed reviews ALL

A very nice resort style hotel with good facilities and close to a big shopping mall. Not so easily accessible without a vehicle to the city or the Strand but options available.

Dear Stefan K., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our resort-style facilities and proximity to shopping. We acknowledge that access to the city can be challenging without a vehicle and appreciate your understanding. Thankyou and best regards, Mercure Townsville

Customer review rating 4.0/5

Troy A. Business - Confirmed reviews ALL

Rocked in at 5.30ish, quick drinks at bar, of for meetings. come back to relax at 10'ish to find bar closed. The staff were polite and accommodating, however you could tell they were laid off due to management

Dear Troy, Thank you for your feedback. I appreciate your compliments regarding our staff's politeness and accommodating nature. I regret that the bar closure affected your relaxation time after your meetings. Please be assured that there have been no lays offs under the new management. Thankyou, Mercure Townsville

Customer review rating 4.0/5

Michael H. Business - Confirmed reviews ALL

Quite good

Dear Michael, Thank you for your positive feedback. We are delighted to hear that you had a good stay with us at Mercure Townsville. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Mercure Townsville

In partnership with TripAdvisor

Other web-users rate our hotel

  • 431 reviews 9.1/10 Location
  • 1,546 reviews 6/10 Room
  • 1,356 reviews 8.7/10 Service
  • 44 reviews 1.8/10 WiFi
  • 667 reviews 7/10 Food
  • 630 reviews 5.4/10 Cleanliness
  • 543 reviews 4.9/10 Comfort
  • 232 reviews 9.2/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Townsville

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.