Name: Mercure Townsville
Address: TOWNSVILLE, 4812, AUSTRALIA
Telephone: (+61)7/47594900

Mercure Townsville 4 stars

Customer review rating (ALL Rating) 4.3/5 2,635 reviews

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Description

Mercure Townsville

Hotel for travellers looking for local and authentic experiences

Mercure Townsville is the perfect choice when visiting this wonderful region in North Queensland. Whether you're travelling for business or leisure, our friendly and professional team are ready to welcome you to your home away from home.

Daniel Lewis, Hotel Manager

Mercure Townsville is a resort style hotel located close to the city and 2km from the airport. Set lakeside admist 11 acres of lush tropical gardens, the hotel offers 162 spacious, well-appointed rooms, with views across the lake or pool or through the ga rdens. Mercure Townsville boasts the largest hotel freeform swimming pool in Townsville, with a spa and an area for children, as well as tennis courts, a poolside restaurant and award winning conference facilities for up to 380 people.

Situated just minutes from the centre of Townsville, Mercure Townsville offers guests the ideal base for exploring the city and its surrounds. Guests staying at this contemporary Townsville hotel are within easy reach of the city's sporting and cultural a ttractions, its many restaurants and shops, the Flinders Street entertainment precinct and the Strand development. Located close to Townsville's port, the hotel also allows guests to explore nearby Magnetic Island, home to an array of flora and fauna.

Situated close to the city centre and airport, Mercure Townsville provides an excellent base for exploring the region. Guests can explore Townsville and its surrounding attractions, such as Magnetic Island, the Great Barrier Reef and Billabong Sanctuary.

Hotel extras

Unlimited free WiFi throughout
Outdoor pool, floodlit tennis courts, gym access
Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner
Indoor and outdoor conference space
Complimentary car parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Townsville

166 Woolcock St
4812 TOWNSVILLE
Australia

Telephone +61 7 4759 4900

+61 7 4725 1384

By plane
TOWNSVILLE At 3km / 1.86 miles
By boat
SUNFERRIES At 5km / 3.13 miles
By train
TOWNSVILLE STATION At 4km / 2.5 miles

GPS:-19.2709, 146.786014

Hotel services

Check-in from 02h00 PM - Check out up to 11h00 AM

In summary

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

CELSIUS RESTAURANT

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

Our accommodation(s)

Stylish and contemporary, guest rooms at Mercure Townsville provide a peaceful, relaxing retreat, perfect for retiring to at the end of a long day. Guests looking for hotels in Townsville can choose from a variety of guest room configurations at this mode rn Townsville hotel, with Superior, Deluxe and Family rooms available. Tastefully appointed and spacious, each guest room features a TV with pay-per-view channels, air-conditioning, wired and WIFI Internet access and views over the lake, pool or gardens.

Standard Room 1 Queen Bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: Garden View Note

*Subject to availability

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room 1 Queen and 1 Single Bed

Max. number of persons: 3
Area: From 15 m² / 161 sq ft
Views: Garden View Note

*Subject to availability

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room 1 King Bed

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: Pool side, Lake View, Garden View Note

*Subject to availability

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: Pool side, Lake View, Garden View Note

*Subject to availability

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Premium Room 1 King Bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft
Views: Garden View Note

*Subject to availability

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our guest reviews

Location suits me!

Lenore V. Solo - 8/14/2022 Confirmed reviews ALL

I was comfortable but rooms are looking their age...stains on carpet, found cobwebs behind table and on table legs! Not sure its worth the $200 I paid, few months back $179. From 2008 it's gone from $109, $119,$129. I was a regular back then! I stay because it's close to my children!!

A Big Let Down

gratrin 8/14/2022 TripAdvisor review

Very disappointed. We were expecting something better from the Mercure brand. The rooms are as tiny as they can make them. We had to ask for a toaster and microwave. There are no barbeques. Pulled out the freezer drip tray - hadn't been emptied - water went everywhere. Went to check out. Someone had ordered two meals at the restaurant using our room number. Fortunately, we weren't required to pay. Bad security; surely there should have been at least a surname check by restaurant staff.

Well located, a wonderful stay.

Maria Z. Business - 8/13/2022 Confirmed reviews ALL

We booked a 4-night stay and were pleasantly surprised to be upgraded upon check-in. Our room was comfortable and well looked after by the friendly housekeeping staff. Taking full advantage of our Accor Plus Member benefits and discounts, we ate at the restaurant, drank at the bar and swam in the pool...overall a great stay in pleasant surroundings and we were looked after by staff who couldn't do enough for us.

Anonymous Business - 8/13/2022 Confirmed reviews ALL

The only thing that was not up to standard was a lack of a tooth brush.

Great stay

Anonymous Business - 8/13/2022 Confirmed reviews ALL

Keep returning because it is such a great stay with excellent staff

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

405 reviews 8.7/10 Location
1,339 reviews 6.3/10 Room
1,443 reviews 9.1/10 Service
16 reviews 6.8/10 WiFi
606 reviews 7.2/10 Food
593 reviews 6/10 Cleanliness
473 reviews 5.2/10 Comfort
395 reviews 6.6/10 Amenities

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Description

Hotel extras

Hotel location

Mercure Townsville

Hotel services

CELSIUS RESTAURANT

CELSIUS BAR

2 breakfasts Non contractual photo

Pool Non contractual photo

Fitness center Non contractual photo

Spa Non contractual photo

Meetings & Events

Weddings

Our accommodation(s)

Standard Room 1 Queen Bed

Standard Room 1 Queen and 1 Single Bed

Superior Room 1 King Bed

Superior Room 2 Single Beds

Premium Room 1 King Bed

Deluxe Room 1 King Bed

Family Room 1 Queen and 2 Single Beds

Our guest reviews

Web-users rating

Our other establishments nearby

Peppers Blue on Blue Resort Magnetic Island

Grand Mercure Apartments Magnetic Island