Mercure Townsville 4 stars

Customer review rating (ALL Rating) 4.2/5 3,269 reviews

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Mercure Townsville - Image 1
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166 Woolcock St, 4812 TOWNSVILLE, Australia

Description

Hotel extras

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference space

  • Complimentary car parking

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Townsville

166 Woolcock St
4812 TOWNSVILLE
Australia

GPS:-19.2709, 146.786014

Telephone
Fax +61 7 4725 1384

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CELSIUS RESTAURANT

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,269 reviews

TripAdvisor Rating  3.9/5  1,278 reviews

Mercure is well located,clean and very welcoming.

Customer review rating 4.5/5

Graham Couples - Confirmed reviews ALL

Dear Graham, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rignall General Manager Mercure Townsville

Good tropical vibe, nice location, attractive presentation.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Dear Christine, Thank you so much for taking the time to review your recent stay with us. We enjoyed having you here and we hope that you are coming back soon. All the best and please let us know if we can be of any further assistance. Kind regards, Michael Rignall General Manager Mercure Townsville

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Dear Lesley, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rignall General Manager Mercure Townsville

Great old hotel in great location

Customer review rating 4.0/5

Abbas Solo - Confirmed reviews ALL

Dear Abbas, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The hotel has been undergoing a transformation over the past 12 months with several rooms already refurbished. We are continuing this throughout 2025, so hopefully on your next visit you will get to experience one of these rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rignall General Manager Mercure Townsville

Good stay.

Customer review rating 5.0/5

Anne B. Families - Confirmed reviews ALL

Dear Anne, Thank you so much for taking the time to review your recent stay with us. We enjoyed having you here and we hope that you are coming back soon. All the best and please let us know if we can be of any further assistance. Kind regards, Michael Rignall General Manager Mercure Townsville

In partnership with TripAdvisor

Other web-users rate our hotel

  • 456 reviews 9.1/10 Location
  • 1,625 reviews 6.3/10 Room
  • 1,480 reviews 8.9/10 Service
  • 48 reviews 1.7/10 WiFi
  • 720 reviews 7.3/10 Food
  • 675 reviews 5.7/10 Cleanliness
  • 598 reviews 5.4/10 Comfort
  • 257 reviews 9.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.