Peppers Blue on Blue Resort Magnetic Island 4 stars

Customer review rating (ALL Rating) 4.5/5 975 reviews

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Description

Hotel extras

  • Choose from Studio Rooms to Penthouses, with sun-drenched balconies and private pools

  • The resort pool has stunning views across the private marina to Mount Cook National Park

  • On-site restaurant Boardwalk, offering seafood and tropical cocktails

  • Stay wouldn't be complete without a massage or special body treatment at the on-site day spa

  • On the water's edge, overlooking Nelly Bay, this resort is an ultimate conference destination

Our accommodation(s)

Hotel location

Peppers Blue on Blue Resort Magnetic Island

123 Sooning Street
4819 NELLY BAY
Australia

GPS:-19.1590126, 146.854484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

BOARDWALK RESTAURANT AND BAR

Boardwalk Restaurant & Bar has a vibrant menu and fine wine selection. On your plate, you have the choice of fresh seafood along with a selection of other tropical delights, accompanied by fine wines and tropical cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  975 reviews

Customer review rating 4.0/5

Cindy M. Couples - Confirmed reviews ALL

Oscar is amazingly good at his job. He assisted with transfers, restaurants, EVERYTHING. Location amazing to the ferry!

Dear Cindy, Thank you for your kind words regarding Oscar's exceptional service. We are delighted to hear that he made your stay enjoyable and assisted you thoroughly. We appreciate your feedback about our convenient location as well. Warm regards, Ricky Lee General Manager

Customer review rating 2.5/5

Marie H. Families - Confirmed reviews ALL

For the price of the room the hotel needs to pick up its game in cleanliness and attention to details.

Dear Marie Thank you for your feedback. We strive to provide an exceptional experience, and I regret that we did not meet your expectations regarding cleanliness and attention to detail. Your comments will be evaluated as we continuously seek to enhance our services. Kind regards, Ricky Lee General Manager

Customer review rating 5.0/5

Geoffrey H. Families - Confirmed reviews ALL

Good communication, and service

Dear Geoffrey, Thank you for your kind words regarding our communication and service. We are pleased to hear that you had a positive experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warm regards, Ricky Lee General Manager

Customer review rating 2.5/5

Criselle C. Families - Confirmed reviews ALL

Was given a really dark and dated apartment. Ensuite bathroom was moldy and smelly. I think the plumbing smell is coming through the drain. The main bathroom seemed cleaner. Washing machine and dryer are quite old and lots of rust visible. Cutlery drawer had stains. We also couldn’t find the other tv remote. Some of the remotes were running out of battery. I fortunately was given another room after a request, that was better. This one was aging better and was more pleasant due to the balcony. Even though smaller in size this one had views and was brighter. Overall, I likely wouldn’t book here again just because of my experience. But great if you need a place for a big get together and not too fussy with conditions. On the plus side, there’s a nice restaurant on site with some friendly staff and the gardens are really well maintained.

Dear Crisselle, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your acknowledgment of the location and the well-maintained gardens, as well as your positive remarks about our restaurant and staff. I sincerely apologize for the condition of the initial apartment you were assigned. It is concerning to hear about the issues related to cleanliness and maintenance, including the ensuite bathroom and kitchen facilities. Please know that your comments regarding the plumbing and the appliances have been noted. While we aim to provide a comfortable environment for all our guests, it appears we fell short in this instance. I am pleased you found the second apartment more suitable for your needs. We value your feedback as it helps us improve our services and facilities. Thank you once again for your comments, and we hope to have the opportunity to welcome you back in the future. Warm regards, Ricky Lee General Manager

Customer review rating 4.0/5

Maria S. Families - Confirmed reviews ALL

The hotel room was adequate, had most of what we needed for a comfortable stay however, the fact the TV only could show free to air channels was disappointing. Even the inability to connect the TV to my own wifi hotspot was restrictive. Breakfast buffet was convenient but could be better.

Dear Maria, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that your room met your basic needs. However, we acknowledge your disappointment with the television options and the breakfast buffet. Your comments have been noted, and we will consider them as we strive to enhance our guest experience. Warm regards, Ricky Lee General Manager

Other web-users rate our hotel

  • 482 reviews 9.5/10 Location
  • 768 reviews 7.2/10 Room
  • 565 reviews 8.2/10 Service
  • 6 reviews 5/10 WiFi
  • 342 reviews 9.4/10 Pool
  • 329 reviews 6.8/10 Food
  • 253 reviews 8.5/10 Breakfast
  • 238 reviews 4.4/10 Cleanliness

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