Peppers Blue on Blue Resort Magnetic Island 4 stars

Customer review rating (ALL Rating) 4.4/5 1,151 reviews

Peppers Blue on Blue Resort Magnetic Island - Image 1
Peppers Blue on Blue Resort Magnetic Island - Image 2
Peppers Blue on Blue Resort Magnetic Island - Image 3
Peppers Blue on Blue Resort Magnetic Island - Image 4
123 Sooning Street, 4819 NELLY BAY, Australia

Description

Hotel extras

  • Choose from Studio Rooms to Penthouses, with sun-drenched balconies and private pools

  • The resort pool has stunning views across the private marina to Mount Cook National Park

  • Room service and on-site restaurant Boardwalk, offering seafood and tropical cocktails

  • Stay wouldn't be complete without a massage or special body treatment at the on-site day spa

  • On the water's edge, overlooking Nelly Bay, this resort is an ultimate conference destination

Our accommodation(s)

Hotel location

Peppers Blue on Blue Resort Magnetic Island

123 Sooning Street
4819 NELLY BAY
Australia

GPS:-19.1590126, 146.854484

Telephone
Fax +61 7 4758 2499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

BOARDWALK RESTAURANT AND BAR

Boardwalk Restaurant & Bar has a vibrant menu and fine wine selection. On your plate, you have the choice of fresh seafood along with a selection of other tropical delights, accompanied by fine wines and tropical cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,151 reviews

TripAdvisor Rating  4.0/5  2,067 reviews

Lovely hotel, perfect location.

Customer review rating 4.5/5

Maree Solo - Confirmed reviews ALL

Great location next to the ferry, really accessible. Rooms are lovely and spacious with a rain shower. Beautiful pools that are the perfect temp to jump straight into, with views of the marina.

Dear Maree, We very much appreciate your comments regarding your stay at the Peppers Blue on Blue Resort Magnetic Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing

Customer review rating 5.0/5

Dion Families - Confirmed reviews ALL

Absolutely amazing. We always love staying there! Can’t wait air for the next one.

Dear Dion, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Pleasant stay staff helpful

Customer review rating 2.5/5

Lisa Couples - Confirmed reviews ALL

As return guests we were disappointed with deteriorated carpet and furniture in the living room. The bed and towels were clean but the carpet was not showing signs of end of life as was the lounge. Cleaning was also poor in the restaurant as we noticed an accumulation of dust and old food scraps in the bench seat beside us at breakfast.

Dear Lisa Thank you for taking the time to tell us about your experience at the Peppers Blue on Blue Resort Magnetic Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards, Patrick Grant General Manager

JUST WOW!!

Customer review rating 5.0/5

David P. Families - Confirmed reviews ALL

Our previous stay, about three years ago, left much to be desired. But this time—WOW! The transformation is nothing short of amazing. The staff went above and beyond to ensure our stay was exceptional, offering service that truly stands out. The newly renovated Boardwalk Bar is stunning—stylish, modern, and a true testament to the hotel's investment in creating a top-tier experience. And the food? Simply unforgettable. Every meal was a delight, surpassing all expectations. It's clear that the hotel has undergone a remarkable change, and whatever they've done, it's worked wonders. We’ve finally found our perfect family holiday destination. Our minds are completely blown—this place is a game-changer!

Dear Mr P., We very much appreciate your comments regarding your stay at the Peppers Blue on Blue Resort Magnetic Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Grant Area General Manager

Room was fantastic, service was sub par

Customer review rating 1.5/5

Drew P. Couples - Confirmed reviews ALL

We put in a special request to be on the ground floor ( elderly patron ) was give room on 3rd floor, no lift. Was upgraded to a ground floor so that was appreciated. ordered cuban sandwich for lunch, was a slab of roast pork, cheap bottled pickles, american mustard out of a bottle, not a cuban sandwich that i remember. waited a long time for a machiato coffee. restaurant was only 1/4 full if that. there seemed to be a staff looking very busy not no one actually serving the patrons. staff were very pleasant but didn't really seem they knew what to do especially in a establishment like Pepper's I expected more, sorry.

Dear Drew, Thank you for taking the time to tell us about your experience at the Peppers Blue on Blue Resort Magnetic Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards, Patrick Grant General Manager

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Other web-users rate our hotel

  • 479 reviews 9.4/10 Location
  • 793 reviews 7.2/10 Room
  • 628 reviews 8.8/10 Service
  • 34 reviews 3.4/10 WiFi
  • 353 reviews 9.1/10 Pool
  • 341 reviews 7.1/10 Food
  • 289 reviews 5.8/10 Comfort
  • 260 reviews 8.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.