悉尼布莱顿海滩诺富特酒店

客户意见评级 (ALL 评级) 4.3/5 994 评论

悉尼布莱顿海滩诺富特酒店 - Image 1
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描述

酒店其他优惠

  • 我们所有的房间都宽敞明亮并配有阳台

  • 在多数客房里可欣赏迷人的海滩景观

  • 新开业的餐厅,提供令人难以置信的自助早餐

  • 套房数量众多,配有浴缸,可一览无余欣赏海湾景观

  • 酒店地理位置优越,距离悉尼中央商务区仅 14 公里,驱车 10 分钟即可抵达机场

我们的客房

预订此酒店

酒店位置

悉尼布莱顿海滩诺富特酒店

Cnr Grand Pde and Princess St
2216 布莱顿海滩
澳大利亚

GPS:-33.960121, 151.156433

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  994 评论

TripAdvisor 评级  3.6/5  2,400 评论

A nightmare whitout windows

Tripadvisor 评级 1.0/5

Cristian F 经 TripAdvisor 认证的评论

Dear Cristian, Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay. I understand your frustration regarding the room assignment, and I’m sorry that the experience did not meet your expectations. As mentioned by the duty Manager, unfortunately, we did not have any family rooms available at the time of your stay, and the only option was the Deluxe Family Room without a window. We do mention in our website information that this room type may not have a view, and we sincerely regret that it didn’t meet your needs. The rooms that you saw available online were twin rooms and are much smaller in size and is considered a down grade of the room that you had originally reserved. I’m truly sorry that your experience with our Duty Manager and the room change process was not handled to your satisfaction. We strive to provide exceptional service, and I will be reviewing this matter internally to ensure our team handles such requests with more care and professionalism moving forward. We greatly value our guests, and I can assure you that we take your feedback seriously to improve our service. Warm regards, Sophie Fontana Guest Experience Manager

Overnight stay

Tripadvisor 评级 4.0/5

SaleenXTRM Couples - 经 TripAdvisor 认证的评论

Dear Saleen, Thank you for sharing your experience with us. We're glad that we were able to accommodate you at the last minute and that our team provided the full-service experience you were looking for. We understand the frustration of booking challenges, and we’re pleased that we could offer a seamless check-in process when you arrived. We also appreciate your feedback on the room. While we are constantly working to maintain and improve our facilities, we’re glad to hear that the amenities provided a comfortable stay. Your comments about the changing nature of the hospitality industry are truly noted, and we strive to remain personal and service-oriented despite the growing reliance on technology. We hope to welcome you back for another stay, and thank you again for your thoughtful feedback. Best regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Very very poor

Tripadvisor 评级 1.0/5

FarAway28124816362 经 TripAdvisor 认证的评论

Dear Jay, We sincerely apologize that your stay did not meet our mutual expectations. Regrettably, the situation regarding your stay is now under prolonged investigation, and as such, we are unable to discuss it further. Please know that the safety of our guests and staff is always a top priority. Kind regards, Novotel Sydney Brighton Beach Team

Quite Good, but Not Exceptional

Tripadvisor 评级 3.0/5

aussiesseetheworld 商务住宿 - 经 TripAdvisor 认证的评论

Attention to detail missing in renovation

Tripadvisor 评级 4.0/5

Sonja W 商务住宿 - 经 TripAdvisor 认证的评论

Dear Sonja, Thank you for sharing your detailed feedback. I’m pleased to hear you enjoyed the friendly service from our Sands bar and restaurant team, as well as the well-maintained pool area. We also appreciate your comments about the day staff and the check-in process, and I will address those areas for improvement to ensure a smoother experience for all guests in the future. I apologize for the inconvenience regarding the extra charge for the sofa bed linens and the lack of a full-length mirror in the suite rooms. Your suggestions are valuable, and we’ll review these aspects to enhance our guest experience moving forward. We appreciate your loyalty as an Accor Plus member and will certainly take your feedback into consideration for better recognition at check-in and check-out in the future. We hope to welcome you back soon, with the opportunity to provide an even better stay. Warm regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

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其他网络用户评价我们的酒店

  • 552 评论 8.9/10 位置
  • 1,028 评论 7.7/10 房间
  • 804 评论 7.7/10 服务
  • 12 评论 5.6/10 上网
  • 406 评论 6.5/10 设施
  • 288 评论 5.8/10 清洁度
  • 245 评论 6.9/10 游泳池
  • 211 评论 7.4/10 早餐

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