Novotel Sydney Brighton Beach

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.047 ulasan

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Deskripsi

Keistimewaan hotel

  • Semua kamar luas kami memiliki balkon

  • Sebagian besar kamar menawarkan pemandangan pantai yang memukau

  • Restoran yang baru dibuka menawarkan sarapan prasmanan yang luar biasa

  • Sebagian besar suite dilengkapi bak mandi dan pemandangan teluk yang memukau

  • Berlokasi strategis hanya 14 km ke Sydney CBD dan 10 menit berkendara ke bandara

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.047 ulasan

Peringkat TripAdvisor  3.6/5  2.401 ulasan

Always a great stay , staff amazing , pool area great to relax , location superb, rooms spacious , views spectacular

Catatan Tripadvisor 5.0/5

Kel952 Couples - Ulasan TripAdvisor tersertifikasi

Hi Kel, Thank you for your lovely review, we are so glad you had another enjoyable stay with us at the Novotel Sydney Brighton Beach. We hope to welcome you back again soon, in the near future. Warm Regards, Sophie Fontana Guest Experience Manager

A nightmare whitout windows

Catatan Tripadvisor 1.0/5

Cristian F Ulasan TripAdvisor tersertifikasi

Dear Cristian, Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay. I understand your frustration regarding the room assignment, and I’m sorry that the experience did not meet your expectations. As mentioned by the duty Manager, unfortunately, we did not have any family rooms available at the time of your stay, and the only option was the Deluxe Family Room without a window. We do mention in our website information that this room type may not have a view, and we sincerely regret that it didn’t meet your needs. The rooms that you saw available online were twin rooms and are much smaller in size and is considered a down grade of the room that you had originally reserved. I’m truly sorry that your experience with our Duty Manager and the room change process was not handled to your satisfaction. We strive to provide exceptional service, and I will be reviewing this matter internally to ensure our team handles such requests with more care and professionalism moving forward. We greatly value our guests, and I can assure you that we take your feedback seriously to improve our service. Warm regards, Sophie Fontana Guest Experience Manager

Overnight stay

Catatan Tripadvisor 4.0/5

SaleenXTRM Couples - Ulasan TripAdvisor tersertifikasi

Dear Saleen, Thank you for sharing your experience with us. We're glad that we were able to accommodate you at the last minute and that our team provided the full-service experience you were looking for. We understand the frustration of booking challenges, and we’re pleased that we could offer a seamless check-in process when you arrived. We also appreciate your feedback on the room. While we are constantly working to maintain and improve our facilities, we’re glad to hear that the amenities provided a comfortable stay. Your comments about the changing nature of the hospitality industry are truly noted, and we strive to remain personal and service-oriented despite the growing reliance on technology. We hope to welcome you back for another stay, and thank you again for your thoughtful feedback. Best regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Very very poor

Catatan Tripadvisor 1.0/5

FarAway28124816362 Ulasan TripAdvisor tersertifikasi

Dear Jay, We sincerely apologize that your stay did not meet our mutual expectations. Regrettably, the situation regarding your stay is now under prolonged investigation, and as such, we are unable to discuss it further. Please know that the safety of our guests and staff is always a top priority. Kind regards, Novotel Sydney Brighton Beach Team

Quite Good, but Not Exceptional

Catatan Tripadvisor 3.0/5

aussiesseetheworld Bisnis - Ulasan TripAdvisor tersertifikasi

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 563 ulasan 8.9/10 Lokasi
  • 1.030 ulasan 7.7/10 Kamar
  • 814 ulasan 7.8/10 Pelayanan
  • 13 ulasan 4.9/10 Internet
  • 412 ulasan 6.7/10 Fasilitas
  • 290 ulasan 6/10 Kebersihan
  • 247 ulasan 7.1/10 Kolam
  • 216 ulasan 7.3/10 Sarapan

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