Novotel Sydney Brighton Beach bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.053 ulasan

Cnr Grand Pde and Princess St, 2216 SYDNEY, Australia

Keistimewaan hotel

  • WiFi, TV kabel, minibar, pembuat teh dan kopi

  • Kolam renang luar-ruang dan dek berjemur, lapangan tenis

  • Spa, pusat kebugaran, kolam renang dalam-ruang, kamar uap

  • Santapan Australia Modern, prasmanan sari laut

  • CBD: 20 menit berkendara, 40 menit dengan bus/kereta api

Hotel yang disetujui ALLSAFE

Akomodasi kami

Menyediakan akomodasi bergaya di pinggir kota tepi pantai yang indah di Brighton-Le-Sands, Novotel Sydney Brighton Beach ideal untuk pengunjung yang mencari hotel di Sydney. Hotel kontemporer ini memiliki 296 kamar dan suite, masing-masing dengan balkon pribadi dan pemandangan menawan Brighton-Le-Sands dan Botany Bay. Luas dan tertata apik, masing-masing kamar tamu memiliki akses WIFI, TV dengan film hotel, minibar & kulkas, fasilitas pembuat teh dan kopi, kamar mandi dalam, dan AC.

Lokasi hotel

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Telepon +61 2 9556 5111

Fax +61 2 9556 5119

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

BAYGARDEN RESTAURANT

Dengan pemandangan memukau Brighton Beach, Baygarden Restaurant menawarkan hasil bumi Australia paling segar yang diperoleh lokal. Cobalah menu a la carte modern Australia atau prasmanan sari laut lezat, menyajikan tiram, moreton bay bug, kepiting, dsb.

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.053 ulasan

Peringkat TripAdvisor  3.5/5  2.330 ulasan

Guest Experience

Catatan Tripadvisor 4.0/5

judih944 Couples - Ulasan TripAdvisor tersertifikasi

Had a bad experience when we arrived Every thing was sorted out very quickly by our 3rd room change with the help of Sophie thank you so much of will be great when fully renovated it's a nice area close to transport.

Dear Judi, I hope this response finds you well. Thank you kindly for taking the time to share with me your recent experience at the Novotel Sydney Brighton Beach. I am are truly delighted to read that you had a lovely stay and that we were able to turn your experience with us around to a more positive one. Thank you kindly for your truly touching compliments that I genuinely appreciate. At the Novotel Sydney brighton beach it’s truly our mission to be a heartist at every opportunity during the guests journey. Been a heartist is about leading with your heart. It's using your creativity, innovation and empowerment to heart-warm, spotlight and genuinely connect with all our guests. Thank you again for your kind feedback, and we hope to see you again soon for another magnificent journey with us. I look forward to your next stay with us. Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

STAFF NICE HOTEL NOT SO MUCH

Catatan Tripadvisor 2.0/5

lovindivin Couples - Ulasan TripAdvisor tersertifikasi

upon arriving after a very LOOONG plain trip from US we needed a shower. the water flooded the entire bath floor! took all of our thirsty towels to clean the floor, went to the front desk and was told they would send up a plumber who came and saw the issue and said you will need to move to another room. they gave us a different room but was almost as bad. it was a room much less nice! stayed due to the location. No pool, no gym and not great condition and no reduction in price! i hate leaving bad reviews but this one was a must.

Dear Lovindivin, I hope this response finds you well. Thank you kindly for taking the time to tell us about your recent experience at our hotel. I am truly sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and offer to investigate the matter. Would you be kind enough to reach out to me so we can further discuss your recent stay? Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the utmost importance. I look forward to hearing from you. Best Regards, Sophie Fontana Guest Experience Manager h1656-gr@accor.com 02 9556 5111

No Bar, No Pool, No WiFi

Catatan Tripadvisor 2.0/5

O5237ZRtinac Keluarga - Ulasan TripAdvisor tersertifikasi

Why did nobody tell me when I booked this hotel that it was having a refurb and there was no nice pool or bar or WiFi facilities ? Very disappointed and $35 per person for breakfast definitely not worth the money. My advice is go out for breakfast

Dear Valued guest, I hope this response finds you well. Thank you kindly for taking the time to share with me your recent experience at our hotel. We are truly apologetic for the temporary closure of the facilities and how disappointed your daughter felt. As you have have kindly mentioned we are in the midst of some truly exciting changes in our hotel, as part of our commitment to enhancing our property and services. Please be advised that the renovations disclosure is mentioned under property description prior to the booking page and our guests are also advised again via a pre arrival letter. Would you be kind enough to contact me so I can look further into how your reservation came about? Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the utmost importance. It is our hope that you would allow us a return stay in the near future, so you may experience first hand the new facilities. We look forward to your early Return and I look forward to speaking with you. Kind Regards Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach H1656-gr@accor.com

4 day stay in Sydney

Catatan Tripadvisor 2.0/5

Sunshine207522 Bisnis - Ulasan TripAdvisor tersertifikasi

Very disappointing stay at this hotel. Due to changed travel plans, I stayed in Sydney for 4 nights. The room view was of a wall. There was no concierge. There was no bar or lounge with a view. I asked for a room with some view other than a wall as i was booked for 4 nights and both staff refused and offered an upgrade at considerable cost. The facilities for relaxing were all closed due to refurbishment, but no attempt at compensation was offered. There was no offer of assistance for my onward travel, ie a airport shuttle or taxi. overall the room was lovely but small things like replenishing the complimentary water, the shaving kit/sewing kit etc had to be requested. the plush new carpet in the hallway made it difficult to pull a suitcase. ( i saw families struggling). there was a leak in the foyer and there were towels and buckets left there a long time. overall it was a poor show.

Dear Teresa, I hope this response finds you well. Thank you kindly for taking the time to share with me your recent experience at our hotel. Teresa, We are truly apologetic for the temporary closure of the facilities. As you have have kindly mentioned we are in the midst of some truly exciting changes in our hotel, as part of our commitment to enhancing our property and services. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the utmost importance. Teresa, would you be kind enough to reach out to me so I can further assist. It is our hope that you would allow us a return stay in the near future, so you may experience first hand the new facilities. We look forward to your early Return and I look forward to speaking with you soon. Kind Regards Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach H1656-gr@accor.com

Terrible

Catatan Tripadvisor 1.0/5

danielbQ3888YN Couples - Ulasan TripAdvisor tersertifikasi

Don't go here and check in somewhere else, you won't regret it. This place doesn't give you value for money. It is a simple hotel where the staff is not helpfull at all and you will leave with a headache.

Dear Daniel, I hope this response finds you well. Thank you kindly for taking the time to share with me your recent experience at the Novotel Sydney Brighton Beach. Daniel, My sincerest apologise that your experience this time around did not meet your expectation, please be advised that I will personally look into this and investigate further into the matter at hand. Would you be kind enough to contact me to further discuss as I don’t appear to have your contact details. At Novotel Sydney Brighton Beach we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I look forward to speaking with you soon. Best Regards, Sophie Fontana Guest Experience Manager h1656-gr@accor.com

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 566 ulasan 8.7/10 Lokasi
  • 1.277 ulasan 6.4/10 Kamar
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  • 31 ulasan 3.5/10 Internet
  • 474 ulasan 4.2/10 Kebersihan
  • 405 ulasan 3.3/10 Fasilitas
  • 227 ulasan 4.1/10 Kesepadanan nilai
  • 210 ulasan 7.3/10 Sarapan

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