Novotel Wollongong Northbeach 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 3.230 beoordelingen

Beste prijs
garantie
Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
Novotel Wollongong Northbeach - Image 3
Novotel Wollongong Northbeach - Image 4
2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australië

Omschrijving

Extras van het hotel

  • WiFi, kabel tv, veel kamers met balkon

  • Verwarmd buitenzwembad, fitnessruimte, sauna

  • A-la-carte of buffet, terras met zeezicht

  • Ruime bar in de lobby, Pepe's beachfront snacks

  • Gratis bus voor de deur naar winkels en restaurants

Onze accommodaties

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel locatie

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australië

Gps:-34.414486, 150.900293

Telefoon
Fax +61 2 4224 3141

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

WINDJAMMERS RESTAURANT

De reputatie van Windjammer is gebaseerd op een uitgebreid dagelijks à la carte- en buffetmenu voor ontbijt en diner. Op vrijdag- en zaterdagavond houden we een waar visfestijn. Met uitzicht op de Stille Oceaan. U kunt binnen en buiten eten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  3.230 beoordelingen

TripAdvisor score  4.0/5  2.832 beoordelingen

Overall good

Tripadvisor-waardering 4.0/5

Promisetobegood Zaken - Gecertificeerde beoordeling door TripAdvisor

Nice hotel - friendly staff - great views. Rooms fairly basic and room service food was not great -despite being expensive. Bit tight with teas/coffee facilities in the rooms which were not reliably replenished. But location was gorgeous and staff very pleasant.

Dear Promisetobegood, Thank you for taking the time to share your feedback following your stay at Novotel Northbeach Wollongong. We are delighted to hear that you found our hotel staff friendly, enjoyed the breathtaking views, and appreciated the gorgeous location. We regret that certain aspects of your experience, such as the basic room features, room service, and tea/coffee replenishment, did not meet your expectations. Please know that your comments regarding these areas have been shared with our team, and we will use them as an opportunity to improve the quality of our services and amenities. We greatly value your input and hope to welcome you back to Novotel Northbeach Wollongong in the future, where we aim to make your next stay an even more enjoyable experience. Sincrerely, Novotel Team.

Tired hotel , poor service

Tripadvisor-waardering 2.0/5

AndrewE1801 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

My wife, daughter and I stayed here for 6 nights for a friend’s wedding. The hotel rooms are very small, the wardrobe was tiny and our room had a mouldy smell to it. The room itself had a renovation in the past 5 years or so but it was my daughter’s so-called disabled room we had an issue with. It has carport on the floor throughout which everybody knows is not suitable for a wheelchair or a hoist! This along with the small size of the room made moving my daughter around the room very difficult. The main problem with this hotel is the POOR SERVICE! In this town there are no other 4 star hotels that could provide any competition. Which indeed is the cause of the poor standard of service. The exception to this was the fantastic young man who was working in the bar who served us bar food when we arrived on our first night. Each morning at breakfast we had to wait for a waiter to come to the always unattended front counter. Our dirty plates and cutlery sat for a long time on the table as we continued with our breakfast. As we sat there wondering when someone would appear to take the plates and cutlery, I witnessed another worker setting tables. She proceeded to put her fingers inside the clean glasses as she placed them on the table. I reported what I had observed to another waitress who told me the person was on work experience but she didn’t seem to perturbed by what I had witnessed. Some of the hot food- fried eggs were cold even though they had a heat lamp above them. On the Saturday night we decided to eat in the Palisade Restaurant, we arrived at 8.45pm and were told by a very abrupt manager, Ian, that we needed to hurry up and order as the kitchen was closing! Was this really a Novotel I was staying at? Shutting at 9. pm on a Saturday night, really? And then being told to hurry up! On a positive note, the food at Palisades was very nice and our waitress was very friendly too. She told us she’d remove the charge for the drink that did not turn up when ordered. Although when I went to pay , Ian the manager tried to argue with me about the $5 for the pineapple juice that was suppose to be removed from the bill! On one occasion room service forgot to make up one of our beds. We called about it, they came to the room and still didn’t make the bed. To top it all off, when I went to pay the bill upon checking out, I was charged $500 over what I should have paid until I pointed it out. The whole checking out process took nearly 15 minutes as the person could print out a new invoice for me to check. This hotel needs to lift its game as it has no idea what real service looks like!

Dear Andrew, Thank you for taking the time to tell us about your experience at the Novotel Northbeach Wollongong. We are saddened to hear that your experience did not meet your expectations. Please be assured that your feedback has been passed onto management to be reviewed and investigated further. You will receive a response to your personal email shortly. Sincerely, Novotel Team

Beautiful hotel at the beach.

Tripadvisor-waardering 5.0/5

kd2226 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Beautiful Novotel in a beautiful location at the beach. Helpful, accommodating staff. We really enjoyed spending time in the enormous lobby bar with the eye catching virtual aquarium. There is an inviting outdoor pool and bar/restaurant area. The rooms and bathrooms were clean and nicely decorated - standard Novotel rooms. The traffic situation with pulling into the driveway and getting into the parking garage was a bit confusing, with a bunch of bollards adding to the confusion. This hotel is our first choice when staying in Wollongong. Unfortunately, sometimes the price for a room can be unreasonable (the price fluctuates greatly). I would absolutely recommend this hotel if you can get it at a decent price.

Dear kd2226, Thank you for taking the time to share your detailed and thoughtful feedback following your stay at Novotel Northbeach Wollongong. It’s wonderful to hear that you enjoyed your stay and appreciated our beautiful location, helpful staff, and inviting amenities like the lobby bar with the virtual aquarium and the outdoor pool and dining area. We’re also pleased to know that our clean and well-decorated rooms met your expectations. Your kind words about making us your first choice in Wollongong truly mean a lot to our team. I understand your concerns about the traffic flow into the parking garage and the fluctuating room rates. We’ll certainly review your feedback. Regarding pricing, we recommend booking early to secure the best rates, as prices can fluctuate based on demand. Thank you again for your recommendation. We look forward to welcoming you back on your next visit to Wollongong! Wishing you and your loved ones a very happy Festive Season. Sincerely, Novotel Team.

Tired and in need of repairs

Tripadvisor-waardering 2.0/5

431frequenttraveller Stellen - Gecertificeerde beoordeling door TripAdvisor

Novotel north beach you would expect at least a four star hotel but like most Novotel these are looking tired and in need of Reno’s. the dinner was exceptional very impressed but the breakfast was embarrassing - and have had better at 2 star B&Bs… suggest you go next door to the cafe for breakfast like most that stay there do…

Dear 43frequenttraveller, Thank you for sharing your experience following your stay with us at Novotel Northbeach Wollongong. While we are delighted to hear that you enjoyed the exceptional dinner, we are saddened that breakfast did not meet your expectations. We take pride in offering a quality dining experience, and I’ve shared your feedback with our culinary team. Your comments about the condition of the property are also noted. We strive to deliver consistent excellence, and I regret that your visit didn’t reflect this fully. I hope you will give us another opportunity to provide you with the quality and service we aim for. Your satisfaction means a great deal to us, and we hope to have the chance to make your next visit to Novotel Wollongong seamless and enjoyable. Please don’t hesitate to contact us directly at guestrelations@novotelnorthbeach.com.au for any assistance or special requests before your arrival. Sincerely, Novotel Team.

Très belle vue

Tripadvisor-waardering 4.0/5

sysy585858 Stellen - Gecertificeerde beoordeling door TripAdvisor

Une nuit très bien dormi 2 grands lits Vue océan Et réveil avec un perroquet sur la vitre Dîner très bien aussi et petit déjeuner excellent Belle étape avant Sydney Accueil comme les novotel Parking un peu cher Sinon rien a dire Wifi aussi rapide

Dear Sysy585858, Thank you for taking the time to share your experience with us at Novotel Northbeach Wollongong. We're thrilled that you enjoyed the beautiful ocean views and had a restful night's sleep in our cozy queen beds. You had quite the Australian experience with the parrot alarm clock which I am sure brought a unique touch to your stay. We are happy to hear that you found both dinner and breakfast to your liking! We're glad we could be a comfortable step on your journey to Sydney, and we truly appreciate your feedback regarding parking and WiFi speed. Your input helps us improve the experience for our guests, and we’ll certainly look into ways to enhance these areas. We hope to welcome you back to Novotel Northbeach Wollongong again. Sincerely, Novotel Team.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.203 beoordelingen 8.7/10 Locatie
  • 2.050 beoordelingen 7.4/10 Kamer
  • 1.541 beoordelingen 8/10 Service
  • 119 beoordelingen 4.4/10 Wifi
  • 923 beoordelingen 5.6/10 Comfort
  • 613 beoordelingen 6.7/10 Netheid
  • 450 beoordelingen 4.4/10 Goede prijs-kwaliteitsverhouding
  • 394 beoordelingen 7.3/10 Ontbijt

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Wollongong

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.