Novotel Wollongong Northbeach 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 3.139 beoordelingen

Beste prijs
garantie
Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
Novotel Wollongong Northbeach - Image 3
Novotel Wollongong Northbeach - Image 4
2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australië

Omschrijving

Extras van het hotel

  • WiFi, kabel tv, veel kamers met balkon

  • Verwarmd buitenzwembad, fitnessruimte, sauna

  • A-la-carte of buffet, terras met zeezicht

  • Ruime bar in de lobby, Pepe's beachfront snacks

  • Gratis bus voor de deur naar winkels en restaurants

Onze accommodaties

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Hotel locatie

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australië

Gps:-34.414486, 150.900293

Telefoon
Fax +61 2 4224 3141

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

WINDJAMMERS RESTAURANT

De reputatie van Windjammer is gebaseerd op een uitgebreid dagelijks à la carte- en buffetmenu voor ontbijt en diner. Op vrijdag- en zaterdagavond houden we een waar visfestijn. Met uitzicht op de Stille Oceaan. U kunt binnen en buiten eten.

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Meer informatie

ALL beoordeling  4.3/5  3.139 beoordelingen

TripAdvisor score  4.0/5  2.828 beoordelingen

Go elsewhere!

Tripadvisor-waardering 2.0/5

Katrina O Gecertificeerde beoordeling door TripAdvisor

I don't usually write reviews but this is one of the worst hotel experiences I've had. The hotel has been renovated in parts but it's mostly crappy (see photos). The building is tired and it feels like being in a time warp back to the 1980's. My main gripe is I couldn't even watch tv/relax throughout my stay at night as there were weddings Friday and Saturday night and the music was blaring so loud I couldn't hear myself think. As another review noted, the windows are not double glazed and you will hear the car hoons driving for hours in a loop in a nearby park, the nightclub next door, or the wedding venue within the same building. On top of this, on Saturday night the wedding guests decided to return to a hotel room (conveniently located underneath mine), and were blasting music at 11:30pm at night. It sounded like 100 people were in the room, as well as cigarette smoke billowing up through my balcony doors. When I called reception to complain, the said they'd send security. When they eventually arrived, the guests quietened down for 5 mins then kicked right back off. When I tried calling the reception 20 mins later, they didn't pick up so I had to leave my hotel room in my pyjamas to go speak to them. Once I got to reception, the guy was lovely and he explained that the wedding had moved from the function centre to the upper suite. I told him I can't hear myself think, and I'm paying more than staying at the Shangri La in Sydney so it's not really much of a 'holiday' if I can't watch tv and can't sleep. He quickly sent a second security member up and the noise quickly stopped. My question is, why are wedding guests allowed to even walk en mass towards a hotel room when very clearly there are other paying guests staying in rooms nearby. Surely there is a hotel policy that restricts this? If the guy working reception saw them all moving towards the upper level suite, why wasn't something done? Why did it take me, as a paying guest to leave my hotel room and follow this up and complain!? It's ridiculous if hotels think other people wouldn't be pissed off by this. If you pay $750 a night and can't watch tv, can't sleep and can't even have a conversation then I don't think you can expect positive reviews. A few other things to note: - there were no lights in the ceiling (ocean suite room) and it was very dark. See photos attached. - no fan in the bathroom - you can hear EVERYTHING through the walls so if you got noisy neighbours like I did then good luck - the shower door doesn't close properly so water leaks - furniture and walls are scuffed/damaged - no cushions on lounge so it's uncomfortable to sit on - couldn't access window easily with bath (no space) Unfortunately the price I paid ($1500+ for two nights) and the experience I had does not warrant a positive review.

Dear Katrina Orenstein, Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. We are sorry to hear that your experience did not meet your expectations. Please be assured that your feedback has been passed onto management to be reviewed and investigated further. We appreciate your patience as our team thoroughly investigates this matter. Rest assured; we will follow up with you directly as soon as our review is complete. Sincerely, Novotel Team.

Très belle vue

Tripadvisor-waardering 4.0/5

sysy585858 Stellen - Gecertificeerde beoordeling door TripAdvisor

Une nuit très bien dormi 2 grands lits Vue océan Et réveil avec un perroquet sur la vitre Dîner très bien aussi et petit déjeuner excellent Belle étape avant Sydney Accueil comme les novotel Parking un peu cher Sinon rien a dire Wifi aussi rapide

Dear Sysy585858, Thank you for taking the time to share your experience with us at Novotel Northbeach Wollongong. We're thrilled that you enjoyed the beautiful ocean views and had a restful night's sleep in our cozy queen beds. You had quite the Australian experience with the parrot alarm clock which I am sure brought a unique touch to your stay. We are happy to hear that you found both dinner and breakfast to your liking! We're glad we could be a comfortable step on your journey to Sydney, and we truly appreciate your feedback regarding parking and WiFi speed. Your input helps us improve the experience for our guests, and we’ll certainly look into ways to enhance these areas. We hope to welcome you back to Novotel Northbeach Wollongong again. Sincerely, Novotel Team.

Best Novotel we have stayed in.

Tripadvisor-waardering 5.0/5

JohnF388 Stellen - Gecertificeerde beoordeling door TripAdvisor

This is a high quality hotel with excellent views, amenities, bars/restaurants and staff. We were treated like valued customers and wouldn't stay anywhere else when in Wollongong

Dear John F388, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us and felt like a valued guest. It’s wonderful to know that you appreciated our views, amenities, and dining options. Our team works hard to ensure each guest has a memorable experience, and your feedback is truly rewarding. We look forward to welcoming you back to Novotel Wollongong for another exceptional stay! Sincerely, Novotel Team.

Comfortable and Blissful Stay But My Loyalty Card Was Snubbed

Tripadvisor-waardering 4.0/5

Rich L Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Went there for a weekend trip rest and recreation. The hotel structure though a bit old in structure, but the amenities seemed currently refurbished. The room has a spacious floor area, the bed is comfortable enough. The stay was relaxing and quite enjoyable -- however, there is no much variety of dining options nearby. We needed to go to the town center for dinner. How I wish they have free bottled water rather than water in the jug that they give to the room. My Accor Card did not do enough charm, because when I requested a late check out, the reception did not allow it. But I could be happier if a slight extension was extended. Hope the management can help me find the right person to contact for such small request.

Dear Rich, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. We are delighted that you enjoyed a comfortable and blissful stay with us. Your kind words about our recently refurbished amenities and spacious rooms are much appreciated, as we strive to ensure a relaxing environment for all our guests. We are truly sorry to hear about the inconvenience regarding the dining options nearby and the water provided in your room. Your feedback is very helpful and allows us to better address these areas. Regarding the late check-out, we apologise that we couldn’t accommodate your request on this occasion. We understand the value of a flexible departure for our loyal Accor members, and I’ll personally follow up with our front office team to explore how we can better honor requests for our loyalty members, like yourself, in the future. Please feel free to reach out to us directly via our guest services contact email guestrelations@novotelnorthbeach.com.au and we will make your next stay even more enjoyable. Thank you for all your comments, they will be shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back to Novotel Northbeach Wollongong and we hope your next visit will be as pleasant as the previous one, with all requests met. Sincerely, Novotel Team.

Quick stayover in Wollongong

Tripadvisor-waardering 5.0/5

Ted C Gecertificeerde beoordeling door TripAdvisor

Like most Novotel Hotels the Wollongong Northbeach doesn't disappoint. My room on the top floor (Level 10) had a lovely north facing beach view over the coastline. The room itself was particularly large, spacious and provided all the usual creature comforts. The bathroom was of normal size but lacked a rain shower head (not a big deal). If there was one feature I could point out was the toilet and how close to the wall it was located. This may make things a little uncomfortable for 'larger' persons. I had a buffet style breakfast in the Palisade Kitchen & Bar which adjoins the Novotel and found it also very good. With a spread of hot dishes and cereals it was a great start to the day. The hotel is situated right on the beach which is nice. There are no close by 7-11 type convenience stores but these are about a 5-10 minute walk away. I'd highly recommend this hotel to anyone visiting Wollongong - it won't disappoint.

Dear Tedistravelling, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Novotel Northbeach Wollongong in the near future. Sincerely, Guest Relations.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.178 beoordelingen 8.6/10 Locatie
  • 1.983 beoordelingen 7.4/10 Kamer
  • 1.499 beoordelingen 8/10 Service
  • 115 beoordelingen 4.5/10 Wifi
  • 893 beoordelingen 5.6/10 Comfort
  • 594 beoordelingen 6.7/10 Netheid
  • 436 beoordelingen 4.1/10 Goede prijs-kwaliteitsverhouding
  • 372 beoordelingen 7/10 Ontbijt

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.