Mercure Carcassonne La Cité hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,947 أراء

Mercure Carcassonne La Cité hotel - Image 1
Mercure Carcassonne La Cité hotel - Image 2
Mercure Carcassonne La Cité hotel - Image 3
Mercure Carcassonne La Cité hotel - Image 4

الوصف

خدمات الفندق الإضافية

  • Completely renovated in 2023

  • A 5-minute walk from the Medieval City of Carcassonne

  • Free enclosed on-site parking

  • Restaurant with beautiful terrace offering homemade products

  • Outdoor swimming pool open May to September

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Carcassonne La Cité hotel

18 rue Camille Saint-Saens
11000 CARCASSONNE
France

نظام تحديد المواقع العالمي (GPS):43.207243, 2.369605

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LA TABLE DE L OLIVIER

A table steeped in terroir. Our restaurant is a special place to sample regional specialties. Catering via room service only in the evenings on the basis of the Market Menu of the day. Closed for lunch.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,947 أراء

تقييم TripAdvisor  4.0/5  75 أراء

2024 شهادة تميّز

Great location; large comfortable rooms

ملاحظة Tripadvisor 4.0/5

GoMars تقييم TripAdvisor المعتمد

Excellent location very close to the walled city and with easy included parking. Easy check-in in an attractive lobby. Well appointed comfortable rooms complete with slippers and robes. Openable Windows, comfortable bed and pillows. However in our room, and especially in our bathroom, the lighting was poor and needs improvement. Also shower controls were confusing and a lack of grab bars makes showering dangerous. That said , the shower/tub design seems normal based on the many hotels we’ve stayed in in much of Europe. (I just don't understand the half-door separating the shower/tub from the bathroom.) Also no easy access to soap dispenser from seated position in tub. Restaurant pretty good for dinner. We didn’t have their breakfast. It was raining lightly during our visit and as such we were disappointed that the hotel did not have umbrellas to loan.

Superb Stay

ملاحظة Tripadvisor 5.0/5

MiltonKeynesRed تقييم TripAdvisor المعتمد

Excellent service at Reception by Pauline. Nice room, newly furbished. Clean bathroom and nice bath. Very comfortable sleep. Dinner menu was lovely with great service from all staff. Nice ambience. Great location, two minutes walk to the great castle and restaurants, shops etc.

Good morning , We are grateful for this glowing review. We are happy to have been able to satisfy you and will continue to do our best to provide the best service to our customers. We will not fail to have Pauline read your message. See you soon. Sincerely. The Mercure Carcassonne hotel team

Good Location

ملاحظة Tripadvisor 3.0/5

AEPat Couples - تقييم TripAdvisor المعتمد

Good location for La Cite. Hotel rooms are small adequate but very dark. Visited with a group (Riveria). Good WiFi. Breakfast was poor. Had to keep asking for the staff to refill fruit, coffee machine, milk etc Lots of groups use this hotel so if you are down just after they have departed be prepared to ask for tables to be cleared. We only ate here once and this was a pre ordered meal which was ok. Large secure parking. Outdoor terrace and pool which we did not use.

Close to Le Cite

ملاحظة Tripadvisor 5.0/5

Resort68581504913 Couples - تقييم TripAdvisor المعتمد

Well appointed comfortable room with separate shower in bathroom with separate toilet. Robes and slippers provided and windows onto pool area. Very close to the tourist attraction of le Cité as well as restaurants and cafes close to the old bridge into the new town. Staff very helpful and great breakfasts and dining options. Outdoor terrace and pool.

Good location

ملاحظة Tripadvisor 3.0/5

Kaye E تقييم TripAdvisor المعتمد

Good location. Staff have attitude. Rooms not ready when we arrived, although they had been told an hour previously that we were on our way. I was told to help myself to a drink from the fridge in the room, because of the hour wait .nice thought until I found out the fridge contents were free. Rooms were comfortable. Breakfast was ok.

Hello, thank you for taking the time to write a detailed review. We are sorry that your experience in our hotel was not more positive. Regarding the free drinks in the mini bar in your room, I think there is a misunderstanding. We are sorry for the hour long wait. What a shame you didn't take advantage of the pool while waiting. Sincerely The Mercure Carcassonne hotel team

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,023 أراء 9.4/10 الموقع
  • 1,062 أراء 7.7/10 الغرفة
  • 1,251 أراء 9/10 الخدمة
  • 5 أراء 7.9/10 إنترنت
  • 521 أراء 8/10 الإفطار
  • 312 أراء 7.6/10 مستوى النظافة
  • 10 أراء 4/10 مرافق رياضية / صحية

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