Mercure Blois Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,072 reviews

Mercure Blois Centre Hotel - Image 1
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Description

Hotel extras

  • Newly renovated rooms

  • Modern relaxation area: heated indoor pool, sauna and fitness center

  • After-work events: evenings with live music at the Wine Not? bar

  • Garage with 40 paid spaces; reservation not possible. Maximum height 79".

  • Certified GREEN KEY

Our accommodation(s)

Hotel location

Mercure Blois Centre Hotel

28 quai Saint Jean
41000 BLOIS
France

GPS:47.588649, 1.339782

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE QUAI

Le Quai will win you over with authentic cuisine, fresh produce, a seasonal menu and tempting set menus from €22 to €29. Just for you... reserve your table in the VIP area, by the fireplace!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,072 reviews

Customer review rating 4.0/5

Dean S. Couples - Confirmed reviews ALL

This Mercure franchise property failed to recognize our Accor status and we had to insist on the room amenities consistent with our status.

Dear Mr. S., Thank you for taking the time to share your feedback following your stay at the Mercure Blois Centre. I am sorry that the recognition of your ALL Accor Gold status upon arrival did not fully meet your expectations. I would, however, like to clarify a few points regarding the benefits associated with your membership. As an ALL Accor Gold member, you are eligible for a room upgrade, subject to availability on the day of arrival. Unfortunately, on the day of your check-in, our Privilege room category was fully booked, which meant that we were unable to offer you an upgrade immediately. When we spoke together the following day, we arranged to ensured that all the amenities associated with a Privilege Room were installed there for the remainder of your stay. You also received your welcome drink and the welcome gift offered to our Gold members upon arrival. Please be assured that, although the Mercure Blois Centre operates as a franchised hotel, we fully respect Accor's standards, procedures and ALL Accor loyalty programme commitments. We are committed to recognizing our members' status and providing the benefits to which they are entitled, in accordance with the programme's terms and conditions. Thank you again for your loyalty and for your positive comments regarding our value for money and sustainability initiatives. We hope to have the pleasure of welcoming you back to the Mercure Blois Centre and providing you with an even smoother experience from the moment you arrive. Kind regards, Solène MERCIER Première de Réception

Customer review rating 4.0/5

Paul V. Couples - Confirmed reviews ALL

Lovely stay, private parking great,

Dear Mr. V., Thank you very much for taking the time to share your feedback following your stay at the Mercure Blois Centre. I am delighted to hear that you enjoyed your stay with us, particularly our private parking. I am also pleased that our housekeeping team was able to find and return your charger before your departure. We will be sure to share your kind words with the team. I understand your concern about opening the windows due to the risk of mosquitoes. We appreciate your understanding and hope that the comfort of your room and our facilities nevertheless contributed to a pleasant stay. Thank you once again for your feedback and for choosing the Mercure Blois Centre. We hope to have the pleasure of welcoming you and your partner back to Blois in the future. Kind regards, Solène MERCIER Première de Réception

Customer review rating 3.5/5

David D. Couples - Confirmed reviews ALL

As expected from Mercure except for when we went for a drink before our evening meal the bar was closed or not manned, other guests looked just as confused as us

Dear Mr. D., Thank you for your message. I apologize for the incovenient you met during your stay with the bar service. Indeed, there is a bell on the bar to call the team, but it is not normal you had to wait a long time. I transfer your commentary to the bar service in order to corrective actions can be considered as soon as possible. I hope to welcome you next time and have the opportunity to offer you a best prestation for the bar. I wish you a good day. Best regards, Emmanuel MORIN Front Desk Manager Mercure Blois Centre

Customer review rating 4.0/5

Yang L. Couples - Confirmed reviews ALL

Check in was efficient and staff were friendly. That said, breakfast hygiene was a bit let down: plates had hard, solid residue stuck firmly to the surface. This should have been caught during washing, and It took three replacements before I got a clean plate this should have been caught during washing. I hope housekeeping addresses this right away.

Dear Yang L., Thank you for your kind words regarding your comfortable stay and the efficiency of our check-in process. I am delighted to know you appreciated it. I sincerely apologize for the cleanliness issues you encountered with the breakfast plates. Your feedback is important, and I will ensure that it is communicated to our housekeeping team to enhance our standards. I hope to welcome you next time in our beautiful city of the Loire. Best regards, Emmanuel MORIN Front desk manager Mercure Blois Centre

Customer review rating 4.0/5

Laura M. Families - Confirmed reviews ALL

The Mercure was a great choice for a short stay in Blois as we visited the town and nearby chateaux. With 3 adults, we had a great room with a loft and the hotel is centrally located. Breakfast was good too!

Madame M., Merci sincèrement d’avoir pris le temps de partager votre expérience très positive avec nous ! Je suis enchantée de savoir que notre établissement a répondu à vos attentes pour votre séjour en famille à Blois et que vous avez apprécié sa situation centrale, idéale pour découvrir la ville et les châteaux de la région. Je suis également heureuse que votre chambre Privilège ait convenu à votre séjour, et que vous ayez apprécié notre petit-déjeuner ainsi que l’accueil et la disponibilité de notre équipe. Je vous remercie pour votre fidélité en tant que membre ALL Accor Classic et pour votre recommandation de notre établissement. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour dans la région. Bien cordialement, Solène MERCIER Première de Réception

Other web-users rate our hotel

  • 575 reviews 9.1/10 Location
  • 875 reviews 6.7/10 Room
  • 906 reviews 9.3/10 Service
  • 16 reviews 1.2/10 WiFi
  • 421 reviews 9.1/10 Breakfast
  • 400 reviews 7.5/10 Comfort
  • 248 reviews 6.7/10 Cleanliness
  • 220 reviews 3.5/10 Wellness Area

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