Sofitel Legend Metropole Hanoi 5 estrelas

Nota clientes Avis (Classificação ALL) 4.8/5 3.001 comentários

Sofitel Legend Metropole Hanoi - Image 1
Sofitel Legend Metropole Hanoi - Image 2
Sofitel Legend Metropole Hanoi - Image 3
Sofitel Legend Metropole Hanoi - Image 4


Hotel aprovado por ALLSAFE

Extras do hotel

  • "Gastronomia vietnamita, francesa e europeia premiada"

  • "Jardim magnífico, piscina exterior, spa e ginásio de fitness"

  • O destino ideal para viagens de trabalho e lazer em Hanói

  • "A melhor localização perto da Opera House e do Centro Histórico"

  • "Carácter forte, história, tranquilidade num ambiente romântico"

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

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Localização do hotel

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District, 15 Ngo Quyen, Hoan Kiem 100000
100000 HANOI

GPS:21.025616, 105.856115

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Saber mais

Classificação ALL  4.8/5  3.001 comentários

Classificação do TripAdvisor  5.0/5  8.553 comentários

Certificado de excelência 2023

Thanks to the staff of Sofitel

Nota Tripadvisor 5.0/5

Christophe D Avaliação com certificação TripAdvisor

The staff from the receptionist of the hotel, to the staff of the Spa are all very good. I am quite impressed by the stay so far and I must admit, the massage by Ms Chi was able to unblock my neck issues. I highly recommend it.

Dear christophedO8626KD, I would like to thank you so much for sharing your feedback regarding your stay at Sofitel Legend Metropole Hanoi. We are delighted to learn that you had a great stay with us and that the teams were able to make this a fabulous stay for you. We appreciate your nice comment on the service of Chi. Be sure that this one has been immediately passed onto her. We appreciate the time taken to share this with us and we do look forward to welcoming you back Warm regards, Linh Chi Ngo Director of Guest Experience and Quality Sofitel Legend Metropole Hanoi

Not to be Missed if in Hanoi

Nota Tripadvisor 5.0/5

C_James06 Couples - Avaliação com certificação TripAdvisor

Impromptu long weekend trip with the declaration of a Singapore public holiday. Having heard much about the Metropole in the past, we quickly decided on the Grand Premium Room in the Opera Wing. The Historical wing was unfortunately still undergoing refurbishment but the hotel said they should be ready by year end. Having never been to Hanoi, we decided on a hotel pickup. Instructions were given to exit via A1 side of Customs. Going through the next set of doors, the hotel representative was clearly waiting for us. The hotel is located in the old quarters and was very easy to explore on foot with Hoan Kiem Lake a few minutes walk away. Plenty to see, buy, eat and drink. Check-in at the lounge on the 7th floor of the Opera Wing was a breeze. And we were even offered a glass of champagne as a welcome drink. So civilized. The lounge became a focal point during our stay as we had breakfast there, afternoon tea and evening cocktails. The staff were always friendly and efficient. Ms Hoa and her colleagues took really good care of us. In fact the staff were fantastic throughout our stay. However, we did think that the hot food offerings could have been improved. No complains on the variety of drinks on offer during the evening cocktails. We also stopped by the Angelina Bar which had a large selection of whisky. The room itself was of a very good size. We had a king size bed and it came with a separate day bed and study table area. As with older properties, electrical outlets were only available on one side of the bed. Large bathroom with a standalone bath tub on one side (by the window) and the toilet on the other side. The shower area is large with plenty of room. Plenty of work area with a double sink. The only small improvement we can think of is the lid on the dustbin. We normally remove the lid and leave it on the floor. There’s a bunker tour in the evening that is well worth the 30 minutes. Should not be missed and get a different perspective on the “American” war. Will definitely consider this historical hotel if we get the chance to return.

Dear C_James06, Thank you so much for the excellent rating and sharing this review with us in Sofitel Legend Metropole Hanoi TripAdvisor. We would like to thank you for your lovely comment about our hospitality and service! We are pleased to hear that you had an enjoyable experience with our comfortable room and club levels. We appreciate your special mentions of our Butler, Ms. Hoa who enjoys very much engaging with our guests and providing efficient and personalized service! We have shared your compliment to Hoa. Your contentment and comfort is our utmost reward. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Our ambassadors will definitely be thrilled to read about your review and will be motivated to continue on providing a superior service experience to all our guests We thank you for your kind recommendation of our hotel and look forward to welcoming you back in the near future for another wonderful stay. Warm regards, Linh Chi Ngo Director of Guest Experience and Quality Sofitel Legend Metropole Hanoi

The most beautiful hotel

Nota Tripadvisor 5.0/5

TAtrishp Avaliação com certificação TripAdvisor

The most beautiful hotel with the best service. We enjoyed our stay at Sofitel Metropole and came and went three times over our Vietnam holiday. The location is excellent and places the hotel in easy walking distance to many restaurants, the lake and shopping, including the old quarter. The service in this hotel is outstanding with checkin and checkout very smooth with all staff wanting to assist whenever they could. The Metropole is very beautiful with french architecture and design visible everywhere. Gorgeous lighting and ornate wall features and doorways. There is a lovely pool area and a courtyard garden on the first floor. Breakfast is a massive selection of food to suit every nationality and all so nicely presented. We took a stroll around the lake on a Friday night when the streets were closed off and this was one of the highlights of Hanoi for us, a touch of culture and a warm evening with Vietnamese families all relaxing and enjoying the space, music and atmosphere.

Dear TAtrishp, We are most grateful that you took the time to publish this review about your stay at Sofitel Legend Metropole Hanoi and to read that you thoroughly enjoyed your experience. It is always a pleasure to read that the teams provided great service from our guests arrival till their departure. We highly appreciate your nice feedback of our location, our French architecture and our delicious breakfast. Rest assured, we have shared your compliments with the team as this is a great encouragement for all that their efforts in ensuring our guest have a great stay experience had not gone unnoticed. Thank you for taking the time to share this with us and we look forward to welcoming you and your family back soon. Warm regards, Linh Chi NGO (Ms.) Guest Experience & Quality Manager Sofitel Legend Metropole Hanoi

Outstanding time

Nota Tripadvisor 5.0/5

Stayinginn63 Solo travel - Avaliação com certificação TripAdvisor

I can’t say enough good things about this hotel. Staff was unbelievably helpful and went out of their way to make things happen. The room itself was beautiful. The hotel was full-service and gorgeous. nice restaurant and it is truly worth going to if you are in Hanoi. First solo trip and was wonderful

Dear Stayinginn63, Thank you so much for sharing your impressions after your recent stay at Sofitel Legend Metropole Hanoi. We are delighted to know that you enjoyed our beautiful room and our excellent service. We strive to provide exceptional service, indeed your feedback is your exceedingly important to us. Rest assured that we will certainly share your generous words of praise with them and all the Ambassadors. We eagerly look forward to your next return visit and once again, thank you for your wonderful comments! Warm regards, Linh Chi Ngo Director of Guest Experience and Quality Sofitel Legend Metropole Hanoi

This is my only time in Hanoi, and I think I'm spoiled now. Just a fantastic hotel and location.

Nota Tripadvisor 5.0/5

Mark V Avaliação com certificação TripAdvisor

This place is over the top. Fantastic hotel in middle of Hanoi. Amazing history as well, and don't miss the bunker tour that starts around 5:30 pm each day. I didn't try the pool, but it looks very nice. The restaurants are amazing, all of them. The staff was very helpful, and made sure we had breakfast when leaving at 4:30am?!?!? Really above and beyond.

Dear markv529, Thank you for taking the time to share with us your kind reviews on TripAdvisor. We are pleased to hear that you had an enjoyable stay and liked our hotel location as well as our history. I will be sure to share your flattering comments to the entire team, and the rest of the Sofitel team who had the pleasure of serving you during your stay with us. The team and I look forward to having you back again in a not too distant future. Sincerely, Linh Chi NGO (Ms.) Guest Experience & Quality Manager Sofitel Legend Metropole Hanoi

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 471 comentários 9.6/10 Localização
  • 650 comentários 8.4/10 Quarto
  • 1.300 comentários 9.6/10 Serviço
  • 414 comentários 9.1/10 Comida
  • 379 comentários 9.2/10 Atmosfera
  • 340 comentários 8.5/10 Comodidades
  • 233 comentários 9.1/10 Pequeno-almoço
  • 189 comentários 6.1/10 Conforto

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