Sofitel Legend Metropole Hanoi 5 estrelas

The staff from the receptionist of the hotel, to the staff of the Spa are all very good. I am quite impressed by the stay so far and I must admit, the massage by Ms Chi was able to unblock my neck issues. I highly recommend it.

Impromptu long weekend trip with the declaration of a Singapore public holiday. Having heard much about the Metropole in the past, we quickly decided on the Grand Premium Room in the Opera Wing. The Historical wing was unfortunately still undergoing refurbishment but the hotel said they should be ready by year end. Having never been to Hanoi, we decided on a hotel pickup. Instructions were given to exit via A1 side of Customs. Going through the next set of doors, the hotel representative was clearly waiting for us. The hotel is located in the old quarters and was very easy to explore on foot with Hoan Kiem Lake a few minutes walk away. Plenty to see, buy, eat and drink. Check-in at the lounge on the 7th floor of the Opera Wing was a breeze. And we were even offered a glass of champagne as a welcome drink. So civilized. The lounge became a focal point during our stay as we had breakfast there, afternoon tea and evening cocktails. The staff were always friendly and efficient. Ms Hoa and her colleagues took really good care of us. In fact the staff were fantastic throughout our stay. However, we did think that the hot food offerings could have been improved. No complains on the variety of drinks on offer during the evening cocktails. We also stopped by the Angelina Bar which had a large selection of whisky. The room itself was of a very good size. We had a king size bed and it came with a separate day bed and study table area. As with older properties, electrical outlets were only available on one side of the bed. Large bathroom with a standalone bath tub on one side (by the window) and the toilet on the other side. The shower area is large with plenty of room. Plenty of work area with a double sink. The only small improvement we can think of is the lid on the dustbin. We normally remove the lid and leave it on the floor. There’s a bunker tour in the evening that is well worth the 30 minutes. Should not be missed and get a different perspective on the “American” war. Will definitely consider this historical hotel if we get the chance to return.

The most beautiful hotel with the best service. We enjoyed our stay at Sofitel Metropole and came and went three times over our Vietnam holiday. The location is excellent and places the hotel in easy walking distance to many restaurants, the lake and shopping, including the old quarter. The service in this hotel is outstanding with checkin and checkout very smooth with all staff wanting to assist whenever they could. The Metropole is very beautiful with french architecture and design visible everywhere. Gorgeous lighting and ornate wall features and doorways. There is a lovely pool area and a courtyard garden on the first floor. Breakfast is a massive selection of food to suit every nationality and all so nicely presented. We took a stroll around the lake on a Friday night when the streets were closed off and this was one of the highlights of Hanoi for us, a touch of culture and a warm evening with Vietnamese families all relaxing and enjoying the space, music and atmosphere.

I can’t say enough good things about this hotel. Staff was unbelievably helpful and went out of their way to make things happen. The room itself was beautiful. The hotel was full-service and gorgeous. nice restaurant and it is truly worth going to if you are in Hanoi. First solo trip and was wonderful

This place is over the top. Fantastic hotel in middle of Hanoi. Amazing history as well, and don't miss the bunker tour that starts around 5:30 pm each day. I didn't try the pool, but it looks very nice. The restaurants are amazing, all of them. The staff was very helpful, and made sure we had breakfast when leaving at 4:30am?!?!? Really above and beyond.