Novotel Suites Hanoi 4 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 689 comentários

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Descrição

Extras do hotel

  • A 15 minutos do centro de Hanói e a 25 minutos do aeroporto

  • Pequeno-almoço de bufete, cozinha local e internacional

  • Serviço de quartos 24 horas por dia

  • 4 salas de reuniões, espaço de convenções e centro de negócios no local

  • Piscina, centro de fitness, sauna e instalações de golfe

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Localização do hotel

Novotel Suites Hanoi

5 Duy Tan Street, Cau Giay
10000 HANOI
Vietnã

GPS:21.030577, 105.785484

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

FOOD EXCHANGE

O restaurante serve um pequeno-almoço de bufete internacional, almoço e jantar com estações de cozinha ao vivo. Uma deliciosa gastronomia asiática e ocidental, com uma decoração moderna e um ambiente relaxante.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.6/5  689 comentários

Classificação do TripAdvisor  4.5/5  204 comentários

The best place to stay in Hanoi

Nota Tripadvisor 5.0/5

Gary P Avaliação com certificação TripAdvisor

This hotel and it's staff make my stays feel like home.From check-in to check out.Nothing is too much trouble.The reception guys are great.MS Lan And r rMs Hang are just so friendly and take the time to discuss your day your stay and every else.They make you leave with a spring in your step.Mr Ling on the 17th floor does everything to make you feel a welcomed guest and again takes his time to engage with you in the friendliest of manners.Last night we really kept him up far too late and hehe left with a smile and a wave. Even the deputy general manager has gone above and beyond to help us find some essential materials we required Great place because of its people.

Dear Mr. Gary, Thank you for sharing your experience with us at the Novotel Suites Hanoi. We are so pleased to hear that you were impressed with our service, value for money, rooms and all staff from reception, bar and restaurant. We are also delighted to learn that being a member of Accor was worthwhile. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. We are proud to be part of the Accor family and strive to make every guest feel like they are at home away from home. Thank you again for your kind words, we look forward to hosting you again soon! Sincerely, Novotel Suites Hanoi Management

Perfect hotel for a family or business stay (I say many business travellers)

Nota Tripadvisor 5.0/5

AbhishekDoshi Família - Avaliação com certificação TripAdvisor

We took a one night stay at this property: Cleanliness - 10/10 Staff - 10/10 - Very courteous & helpful, they had a tailored vegan breakfast packaged for us to suit our dietary preferences. Room - 9/10 - Good & clean rooms. Location - Very well located with easy accessibility near cafés, restaurants & shopping streets/plazas. Value for Money - 9/10

Dear Mr. AbhishekDoshi, Thank you for sharing your experience with us at the Novotel Suites Hanoi. We are so pleased to hear that you were impressed with our service, value for money, rooms and location. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. Thank you again for your kind words, we look forward to hosting you again soon! Sincerely, Novotel Suites Hanoi Management

Great facilities and service!

Nota Tripadvisor 5.0/5

mikep272 Avaliação com certificação TripAdvisor

Family of four, really enjoyed out stay here in a two bedroom suite. Plenty of facilities (2 x restaurants, rooftop bar (with pool table) with two outdoor areas, outdoor pool, gym. Staff were very pleasant and super helpful, and always happy to answer any questions or assist if needed. Food through the restaurant or room service was delicious. Breakfast buffet was extensive and offered plenty of choice from western to asian options. Location is about a 30min Grab Taxi ride from the centre of town, but we never had any trouble getting a ride even though things were a little quiet due to Chinese New Year holiday. Convenience stores, Starbucks, pharmacy and restaurant (Alfresco's Tran Thai Tong) all within a short walking distance. Enjoyed the stay here and would definitely consider it again if staying in this area.

Dear Mr. Mike, Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Suites Hanoi. We are delighted that you and your family had a pleasant experience and that our location, staff's service and breakfast were up to your expectations. At Novotel Suites Hanoi, we strive to ensure that all of our guests have a comfortable stay and it is encouraging to hear that this was achieved during your visit. Thank you again and we look forward to welcoming you back soon. Best regards, Novotel Suites Hanoi Team

Good hotel but .....

Nota Tripadvisor 3.0/5

Nubiliano Avaliação com certificação TripAdvisor

Will I be there again? Yes. The motto of this hotel should be "Good but". Conveniently located for my business, it is a nice hotel in need to work on details and problems. Nice room but .... 3 days with thermometer set at 30 °C without reaching a reasonable room temperature in Hanoi’s cold winter. New hotel but .... showing already sign of required maintenance here and there with quality and taste of furniture questionable. Bathroom is fine but .... not enough room around the washbowl to put your stuff, some screws used for fixing various items are all rusted and warm water takes ages to arrive. Good idea to offer a scale in the room (all hotels should do it), but ..... one window in the bathroom did not have a courtin, so light came in in the morning. Kind and (over) friendly staff but ... not so professional

Dear Mr. Nubiliano, Thank you for taking the time to tell us about your experience at the Novotel Suites Hanoi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Suites Management Team

Large, clean Suite in a quieter part of Hanoi

Nota Tripadvisor 4.0/5

218valm Negócios - Avaliação com certificação TripAdvisor

The hotel suite is large, well-equipped, and functionally designed. The location is ideal if your business meetings are within a 5km radius. The breakfast buffet is quite diverse with all the favorite Vietnamese dishes. The restaurant at the top floor offers some nice ala cate options and it comes with a soup and salad bar. The hotel’s food offerings are all priced reasonably, including room service. The entire hotel staff are eager to serve.

Dear value guest, Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Suites Hanoi. We are delighted that you had a pleasant experience and that our location, staff's service and breakfast were up to your expectations. At Novotel Suites Hanoi, we strive to ensure that all of our guests have a comfortable stay and it is encouraging to hear that this was achieved during your visit. Thank you again and we look forward to welcoming you back soon. Best regards, Novotel Suites Hanoi Team

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 108 comentários 7.6/10 Localização
  • 227 comentários 9.3/10 Quarto
  • 334 comentários 9.1/10 Serviço
  • 114 comentários 9.7/10 Limpeza
  • 95 comentários 9.1/10 Pequeno-almoço
  • 95 comentários 9/10 Conforto
  • 37 comentários 6.1/10 Custo Benefício
  • 30 comentários 9.3/10 Atmosfera

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