Novotel Paris Charenton-le-Pont 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 1,381 أراء

Novotel Paris Charenton-le-Pont - Image 1
Novotel Paris Charenton-le-Pont - Image 2
Novotel Paris Charenton-le-Pont - Image 3
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الوصف

خدمات الفندق الإضافية

  • 4-star hotel with a zen and soothing atmosphere near Paris

  • Greem bar and restaurant with sunny terrace

  • Private and secure underground car park

  • 10 meeting rooms including a conference hall for your events

  • Metro line 8 is right outside the hotel for travel to the center of Paris

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Paris Charenton-le-Pont

3-5 place des Marseillais
94227 CHARENTON LE PONT
France

نظام تحديد المواقع العالمي (GPS):48.826296, 2.405574

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GREEM

Enjoy healthy, balanced and tasty cuisine at Greem for a gourmet moment combining relaxation and escape, in the friendly restaurant, on the sun-drenched terrace or from the comfort of your own room.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  1,381 أراء

تقييم TripAdvisor  3.5/5  1,018 أراء

Perfect place near Metro!

ملاحظة Tripadvisor 5.0/5

Muhammad138 تقييم TripAdvisor المعتمد

I would like to clarify that I have no financial or other affiliations with Novotel hotels. With that established, I must express my admiration for this establishment. It offers a five-star experience at a four-star price. The hotel boasts an excellent location, featuring a spacious king-size bed for maximum comfort. It is conveniently close to quality supermarkets and a coffee shop, and only a two-minute walk from Metro Line 8. I had an exceptional experience with the reception staff. Mr. Simon and Mr. Ahmed stood out for their remarkable cooperation, impeccable ethics, genuine kindness, and impressive efficiency. Their dedication to outstanding service made my stay incredibly enjoyable and stress-free. They are true assets to the hotel and set a high standard for hospitality. Additionally, I wish to express my gratitude to Mr. Asaad and Mr. Ahmed from the maintenance department for their exceptional assistance in connecting my mobile device to the room's TV. My stay at the hotel was absolutely fabulous. The staff is truly wonderful and accommodating. This is the only hotel I will be staying at in Paris in the future. The location is also perfect. Thank you for the great experience.

Not great

ملاحظة Tripadvisor 2.0/5

dkffff تقييم TripAdvisor المعتمد

Came here last year and didn't have a pleasant stay. The rooms felt outdated and unclean with marks on the floor and open cables. Beds were uncomfortable and the bathroom light did not work either. Only plus is that it is next to a station and the reception staff were polite.

Very disappointing Novotel

ملاحظة Tripadvisor 3.0/5

annanezhneva العائلات - تقييم TripAdvisor المعتمد

This Novotel was not equiped as a usual Novotel facility. In room for 3 we had only pillows for 2, I had to really beg for it on the reception, the blanket had holes, the iron I had to take myself on the reception against a deposit. the location was good, metro station 1 min walk, but the rest was really way below my expectation of a Novotel hotel

Amazing staff, excellent customer service

ملاحظة Tripadvisor 4.0/5

Z Z تقييم TripAdvisor المعتمد

Adeline at reception was amazing and provided outstanding customer service. Rashida at the bar counter was amazing and very attentive. Spoke to my children with passion and again provided outstanding customer service. Overall I would recommend this hotel.

Poor Service Level and charged too much

ملاحظة Tripadvisor 1.0/5

JH2901 العائلات - تقييم TripAdvisor المعتمد

We booked a Suite at this hotel. As we arrived we were greeted and checked in. Upon arrival in the room we noticed that this was defenitly not what we booked (through Accor Website). So we had to get down to the reception, where I asked what kind of room we were given. We were told it is a doubleroom and that the Suite was not available to to ongoing renovations. I was told to come back the next day in order to discuss with a Manager how this shall be handled. The next morning we were told we will only be charged the doubleroom. Upon check out I raised this issue again as the person at the desk gave us a total which seemed to high. We were told different an confusing numbers and that the local taxes are the reason of the price. I was again and again asked to get my card charged without giving/showing me the invoice beforehand. So when I finally received my invoice (after the card was charged) I had to notice that we were charged the full amount for the Suite, hence we only received a doubleroom. I stated this issue in writing right away with Accor and the hotel directly and even though reminders were sent, did not receive any feedback so far. Also we were at no time told that we were downgraded nor did we get any apology or compensation. Also the room we got was worn out, hairs in the shower, paint coming off and open cables This is totally unacceptable and shady. Therefore I cannot recommed staying here, poor service Level and a rip-off.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 782 أراء 9.1/10 الموقع
  • 1,023 أراء 5.8/10 الغرفة
  • 797 أراء 8.4/10 الخدمة
  • 11 أراء 9.2/10 إنترنت
  • 445 أراء 7.8/10 الإفطار
  • 414 أراء 6.2/10 مستوى النظافة
  • 249 أراء 5.5/10 شعور
  • 214 أراء 5.2/10 وسائل الراحة

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