مركيور Mercure باريس لاديفانس 5 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 2,383 أراء

مركيور Mercure باريس لاديفانس 5 - Image 1
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مركيور Mercure باريس لاديفانس 5 - Image 4

الوصف

خدمات الفندق الإضافية

  • غرف وأجنحة فسيحة تطل على حي لا ديفانس وباريس

  • مطعم بيسترونوميك وقائمة مأكولات من السوق ومكونات طازجة

  • بار كوكتيل على ردهات السطح مفتوح على مدار العام

  • مركز لياقة بدنية مع إطلالة وحمام تركي

  • قاعات اجتماعات قريبة من سي إن آي تي باريس لا ديفانس

الإقامات المتوفرة لدينا

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موقع الفندق

مركيور Mercure باريس لاديفانس 5

18 - 30 rue Baudin
92400 كوربوفوا
فرنسا

نظام تحديد المواقع العالمي (GPS):48.895167, 2.250352

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  2,383 أراء

تقييم TripAdvisor  3.5/5  148 أراء

Standard Mercure, poor service

ملاحظة Tripadvisor 3.0/5

Alex B تقييم TripAdvisor المعتمد

Standard Mercure - you know what you are paying for. On the positive side - good breakfast, stable WiFi. The location is OK-ish - not much things around, you need a bus to get to La Defense, the bus stop is just across the road and it runs every 10-15 minutes. But the service is way under the expectations. We had an issue with our reservations and I'm confident that in any other hotel it would be resolved in 2 min and with a smile. Here we had to spend lots of time and negative energy to get things finally sorted.

Arrogant....

ملاحظة Tripadvisor 3.0/5

JANHMATT العائلات - تقييم TripAdvisor المعتمد

Nice hotel with bad service. I am really shocked about the arrogant service I did recieve at this hotel. If You need a quilt # 2 (in order get 2 seperate quilts) I was tolded to rent a additional room to get 2 quilts. Madness. Will not stay there again. PS. The staff at the top-bar at 12th floor is wondefull!

Dear Guest, We sincerely apologize, as it seems there has been a misunderstanding. Of course, we can provide an additional duvet if needed, and we are unsure what might have caused this issue. To help us investigate further, could you please contact us at the following email address: leonore.wolff@accor.com? The name mentioned in your comment does not clearly correspond to any of our reservations so if you could provide us with more details, it would greatly assist us in identifying and resolving the situation. We remain at your disposal and extend our apologies once again for this confusion. Best regards, Léonore Wolff Guest Experience & Quality Manager

Poor service

ملاحظة Tripadvisor 1.0/5

Maria Imelda C تقييم TripAdvisor المعتمد

Definitely not 4-stars - room 's AC was not working and in September- it was uncomfortably warm ; my room was definitely tight with 2 single beds, that were placed an inch apart . Lacking basic bath amenities ( shampoo,conditioner) shower gel almost empty, and sink soap dispenser was totally empty . good thing i travel with my own supplies. Elevator takes forever . Only 1 out of the 4 front desk staff was nice, the rest just ignored me as I stood in line to check in. Not my hotel choice - tour operator booked this probably because it's cheap.

جيده

ملاحظة أراء العملاء 4.0/5

مجهول المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

تجربه جيده لكن يعتبر غالي مقارنه مع الخدمات ومساحة الغرفه مثلا لايوجد احد يساعد في حمل الحقائب لاتتوفر مياه جيده لشرب في الغرفه لكن الاستقبال جيد ومبتسمين دائما المكان نظيف ومكيف

Dear Mrs. A., We would like to thank you for taking the time to reply to our satisfaction questionnaire and are delighted to read that you enjoyed your stay in general and the quality of service provided by our teams in particular! On the subject of help with luggage, most 4-star hotels in France do not have a specific luggage storage service and we are sorry if this caused you any inconvenience. On the other hand, the water from the taps in the bathrooms is perfectly safe to drink, although if you wanted quality mineral water, there was a free bottle of water in the minibar in your room. In addition, we have free water dispensers (still and sparkling) in the hotel lobby and on the 5th floor. We hope to have the pleasure of welcoming you again very soon, Best Regards, Léonore Wolff Guest Experience & Quality Manager

إقامة غير موفقه

ملاحظة أراء العملاء 1.5/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

السعر مبالغ فيه . الغرف ضيقه ال.تكيف سيئ

Dear Mr. A., Thank you for taking the time to reply to our questionnaire and we are very sorry that you were not satisfied with your stay. We had the air conditioning in your room checked and it seemed to be working fine. We apologise if the temperature was not to your liking. Indeed, during this period of the Olympic Games prices are higher than usual... We hope that the rest of your stay went well and remain at your entire disposal, Best Regards, Léonore Wolff Guest Experience & Quality Manager

بالاشتراك مع TripAdvisor

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