Location, restaurant and room are good. We often use this hotel for that reason. However this time we waited more than 40 min for the shuttle, having called, and calling again the receptionist pretended the shuttle had passed several times, which was false.

Very bad experience during the late reception in this hotel which I appreciate so much! And this, on two occasions in the same evening. Certainly distracted, this agent at the reception, but frustrating for me!

Quite a few guests but no shuttle to the airport on easter saturday. Bed very hard and plastic illumintated headboard squeaked in the surround - makes for a poor night's sleep. Bath with non thermostatic shoer over it - old fashioned and not in a good way Staff helpful and doing their best to manage the Covid limits obliging meals in the bedroom etc. but a second chair (even a fold up seat) would have been better than one chair and one of us sitting on the bed to eat. Will be well positioned when new tram route opened later this year

Clean Hotel with super nice rooms, quiet, free parking, only 10 minutes walk from the terminal, easy to reach the city of Bordeaux. This hotel has everything you need . Very nice staff at the reception at check in and check out.

Located very close to the airport. We had to walk from the airport as the shuttle bus had stopped running. My suggestion would be to keep the shuttle bus running for 30 mins after the last plane lands? A local taxi wanted 20 Euros to take us which was a lot less than a kilometre. Apart from that the hotel was amazing. Very Stylish with first class and very friendly staff. Breakfast was amazing. The bus into Bordeaux stopped around the corner. Would highly recommenced this hotel