ibis Portsmouth Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 888 件のレビュー

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Winston Churchill Avenue, PO12LX PORTSMOUTH, United Kingdom

説明

ホテルのその他の情報

  • Green Key Environmental certified hotel

  • Central location close to Portsmouth's major attractions

  • Close to train stations and motorway links

  • On-site restauraunt and bar

  • Pet-friendly

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ホテル所在地

ibis Portsmouth Centre

Winston Churchill Avenue
PO12LX PORTSMOUTH
United Kingdom

GPS:50.795336, -1.093043

電話番号
ファックス +44 23 9264 1000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  888 件のレビュー

トリップアドバイザーの評価  3.5/5  2,125 件のレビュー

Extremely Poor Handling..

トリップアドバイザーの評価 1.0/5

Rinus G トリップアドバイザー認証口コミ

Yes, the mistake with the booking is on my part! I originally intended to book from Thursday, July 10th to Saturday, July 12th, but somehow, I ended up booking for April instead. I received the confirmation from them for the April dates without realizing it, and I completed the booking on the evening of April 10th. The next day, I noticed that the dates were incorrect. The day and day number matched, but the month was wrong. I wanted to change the booking to July. Unfortunately, I received the unfortunate news that they marked me as a no-show and charged me for the full booking. Initially, I had booked two rooms for each night, and I could understand being charged for those two rooms, but I thought I could change the other two nights to your hotel. However, that was not possible because they considered it a no-show, which carried a 100% charge. They advised me to resolve this with Booking.com, who mentioned that they would not charge the hotel the booking percentage if they arranged something directly with me. However, they did not pursue this further. After multiple emails and requests for a reasonable solution, I pointed out that I had also not received any communication ware I was from Ibis on that day—no email or phone call, nothing at all. As you can guess, they still consider it a no-show and insist on charging me the full amount. This situation has cost me €467.70, even though I know that a no-show typically incurs a charge of only 20-50%. I find it particularly unfortunate that they call themselves a hospitality business and then hide behind fine print, automated emails, and a helpdesk with poor English. This is not a good way to do business!

Comfortable night

トリップアドバイザーの評価 5.0/5

MandZStokeuponTrent Couples - トリップアドバイザー認証口コミ

Excellent night sleep, very comfortable bed good bed linen, comfortable pillows. The hotel guests ‘ space is pleasant with plenty of seating areas, a nice welcoming environment. Staff are competent and friendly.

Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

Saturday night

トリップアドバイザーの評価 4.0/5

Elizajane510 Couples - トリップアドバイザー認証口コミ

Really good offer we were at a family occasion in the city so really reasonably priced at £65 per couple with parking extra. Very compact rooms but everything you want - the room was quite cold despite turning the tiny radiator up - we were 4th floor on the front - a nightclub/bar kept their music going until 1:30am which wasn’t great 🙄

Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

Decent hotel in great location for a night in central Portsmouth

トリップアドバイザーの評価 4.0/5

NickyV14 トリップアドバイザー認証口コミ

My daughter booked this with a show at guildhall for us We arrived at 12 and our room was ready so we were able to drop our bags and freshen up We were given extended parking at no extra charge which we appreciated The room was small as others have said but very clean with all the amenities you could wish for (tea, coffee, extra pillows etc) Just a few mins walk to the guildhall and shopping centre and only 15/20 mins to the harbour Great location and the only reason we didn’t give 5 stars was that the pillows supplied were too hard and we didn’t sleep well x Didn’t have breakfast so can’t comment on that x

Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. I hope that if you stay with us again you will let us know if there are any comfort issues, we understand pillows are very a individual preference and are happy to swap them out. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

Tiny rooms, even smaller bathrooms.

トリップアドバイザーの評価 3.0/5

T6713IZmarting Couples - トリップアドバイザー認証口コミ

Functional for one... too small for two. The bed takes up all the room apart from a small patch of dirty carpet. The bathroom is so small I could barely get to the loo and almost didn't fit in the shower.. and I'm average build and height. Plus side, good location for Gun Wharfe, the public areas are ok, bsf isnt too bad, and check in and out was effortless - price wise I got a really good deal through booking.com, but didn't bother with breakfast as I've stayed there before and don't think it's worth it... better to go to the nearby wharfe and eat. In summary, The price and location is the most attractive part of this place. But the rooms are too small.

Thank you very much for taking the time to leave a review. All of our guest feedback is valuable in order to help redirect our ongoing efforts to provide an optimal guest experience. On behalf of the team, we sincerely appreciate your feedback and look forward to hosting you again soon. Kind regards, Adam, Guest Relations

との提携 TripAdvisor

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  • 854 件のレビュー 7.8/10 清潔さ
  • 714 件のレビュー 7.7/10 朝食
  • 438 件のレビュー 7.7/10 設備

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