イビスサウサンプトンセンター 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,065 件のレビュー

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West Quay Road, Western Esplanade, SO15 1RA サウサンプトン, イギリス

説明

ホテルのその他の情報

  • セントラル駅（4 番プラットフォームの出口）からホテルまで徒歩 5 分以内。

  • クルーズターミナルへのアクセスに便利なロケーション（タクシーで 5～10 分、運賃は約 10 GBP（ゲートにより変わります））。

  • 宿泊客さまは敷地内の駐車場を 1 泊につき 10 GBP の割引料金でご利用いただけます。

  • ショッピングに最適です。ウェストキーショッピングセンターとイケアまでホテルから徒歩 5 分。

  • 年中無休 24 時間対応のフロントデスク、無料の WiFi、紅茶／コーヒー、ヘアドライヤーを客室に完備。アイロンはご要望に応じてフロントデスクにお申し付けください。

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ホテル所在地

イビスサウサンプトンセンター

West Quay Road, Western Esplanade
SO15 1RA サウサンプトン
イギリス

GPS:50.905441, -1.414061

電話番号
ファックス +44 23 8022 3273

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

CHARLIES CORNER

People and music, food and drink, coffee and chatter - it all comes together at Charlies Corner. Whether just popping in for a coffee, or spending the evening listening to live music, you can be sure you will be well looked after at Charlies.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,065 件のレビュー

トリップアドバイザーの評価  3.6/5  1,408 件のレビュー

Terrible hotel - didn’t get a wink of sleep!

トリップアドバイザーの評価 1.0/5

adam p トリップアドバイザー認証口コミ

Terrible experience. Plagued by the fire alarm all night, I made a complaint because we didn’t get any sleep and customer service basically just told us where to go. I even raised it at reception where the staff couldn’t have cared less. I will never ever stay at an Accor hotel again. You are better off at the budget hotel across the road. At least there you can actually sleep! Even travelodge is better than this sh^thole. Awful hotel, and even worse service by the management who clearly do not give a s*^t if you get any sleep or not!

good afternoon, Thank you for sharing your thoughts following your recent stay. We understand how disruptive a fire alarm activation can be, especially during the night, and it’s never the experience any guest hopes for. The alarm system is designed to prioritise the safety and wellbeing of everyone in the building, and when it sounds—whether due to a genuine concern or a false trigger—our procedures require us to respond immediately and thoroughly. Regarding your interactions with the team, your feedback is taken seriously. Our staff are trained to follow safety protocols during and after an alarm. We appreciate you taking the time to detail your experience, and we hope any future travels—wherever they take you—run far more smoothly. kind regards Faye

Cold and damp room with mould and condensation

トリップアドバイザーの評価 1.0/5

davekatejones トリップアドバイザー認証口コミ

Cold and damp room with mould and condensation. On arrival at 3 ish the room was cold (15.5 deg) and the bedding was damp feeling. The room smelt heavily of cleaning product. The heating only improved this to 18 by evening. I raised the issue and was given an extra duvet and a heater. The bedding felt really damp and cold, like when camping! By morning the windows were wet with condensation and the room too cold to have a shower. Rooms have been OK before but this was Possibly the worst hotel experience we have ever had.

good morning Thank you for sharing your detailed feedback. We’re glad to hear that you’ve had positive experiences with us in the past, and we’re sorry that this stay did not meet your expectations. Our rooms are regularly maintained and cleaned according to strict standards, and we take concerns about temperature, bedding, and ventilation seriously. Our rooms do not feature air conditioning, which can affect airflow and condensation, particularly in colder or damp weather, and we aim to provide solutions such as extra duvets and portable heaters to help guests stay comfortable. Your observations about the room conditions are helpful, and they will be reviewed to ensure that future stays are more comfortable. We value your feedback and hope that, should you decide to stay with us again, your experience reflects the high standards we strive to offer. kind regards Faye

Cozy stay

トリップアドバイザーの評価 5.0/5

Roving00334323358 トリップアドバイザー認証口コミ

Stayed at the Ibis Southampton and had really pleasant experience. The room was tidy, cozy, and had everything I needed. The Staff were wonderful, friendly, helpful, and always cheerful. Thank you to the whole team for making my stay so enjoyable.

Dear Guest , Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay and found the room comfortable and our team welcoming. Your kind words mean a lot to us. We hope to welcome you back to Ibis Southampton again soon !!! Kind Regards , Sakuni Wadduwage

Lovley place to stay

トリップアドバイザーの評価 5.0/5

Patrycja W トリップアドバイザー認証口コミ

Really enjoyed my stay at the Ibis Southampton. The room was spotless and comfortable, and the staff were incredibly kind and attentive. Good location close to city centre and sea view.Highly recommended!

Dear Guest , Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay and found the room comfortable and our team welcoming. Your kind words mean a lot to us. We hope to welcome you back to Ibis Southampton again soon!!!! Kind Regards , Sakuni Wadduwage

Excellent stay!

トリップアドバイザーの評価 5.0/5

Adriana D トリップアドバイザー認証口コミ

I had a wonderful stay. From the moment I arrived, the team made me feel genuinely welcome. A special thank you to Sukuni, whose warm and friendly greeting set the tone for the entire visit. I also want to highlight Eleonor and Martyna, who were incredibly helpful when I encountered an issue with my room. They handled the situation quickly, professionally, and with such kindness that it turned what could have been a stressful moment into a positive experience. Their attention to detail and willingness to go the extra mile truly stood out. Overall, the staff made my stay exceptional, and I wouldn’t hesitate to return. Highly recommended!

Dear Guest , Thank you so much for this wonderful review! We’re delighted to hear that you felt welcomed from the moment you arrived, and we truly appreciate your kind words about Sakuni, Eleonor, and Martyna. It’s great to know their warm service and quick support made such a positive difference to your stay. We’re thrilled you had an exceptional experience, and we’d be very happy to welcome you back again. Thank you for the recommendation!!! Kind Regards , Sakuni Wadduwage

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,314 件のレビュー 9.4/10 ロケーション
  • 1,685 件のレビュー 4.6/10 客室
  • 1,305 件のレビュー 8.8/10 サービス
  • 43 件のレビュー 6.1/10 インターネット
  • 868 件のレビュー 3.3/10 快適さ
  • 664 件のレビュー 6.2/10 清潔さ
  • 504 件のレビュー 6.6/10 朝食
  • 405 件のレビュー 6.6/10 お値打ち度

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周辺の他の施設

サウサンプトンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。