ibis Гамбург Альстер Центр 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 932

Особенности отеля

  • Санитарно-гигиенический сертификат ALLSAFE

  • 5 минут пешком до главного вокзала

  • Прямо на берегу реки Альстер

  • В самом центре

  • Круглосуточная стойка регистрации

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

сертифицированный отель ALLSAFE

Расположение отеля

ibis Гамбург Альстер Центр

Holzdamm 4-12 + 16
20099 ГАМБУРГ
Германия

GPS:53.556984, 10.004152

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

Обзор
При отеле
  • Отель, оборудованный для доступа на инвалидных креслах
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар

LE BAR

Наш бар всегда рад гостям: мы подаем напитки, закуски и горячие напитки круглосуточно и без выходных! У нас вы можете посмотреть трансляции спортивных матчей на каналах Sky. Некоторые услуги могут быть недоступны в связи с текущей ситуацией.

Наши номера

Во всех 165 номерах отеля есть все необходимое для комфортного отдыха: регулируемый кондиционер, звукоизоляция, инновационные кровати, на которых Вы сможете отлично выспаться, бесплатный WIFI и ТВ с множеством каналов Sky.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 932

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 555

Bad bad service - and no flexibility

Примечание: Tripadvisor 1.0/5

Alex P Реальные отзывы TripAdvisor

Very unflexible service regarding a unintentional double booking for the same day. Strict no instead of suggesting options. Will be my only stay at this hotel, doesn’t live up to other Ibis servicelvl

A typical ibis. Some receptin staff would benefir from hospitality training.

Примечание: Tripadvisor 3.0/5

PauloBaptista Solo travel - Реальные отзывы TripAdvisor

The stay was ok, but there was an unpleasant noise coming from the ventilation system, the whole time. Fortunately, I always bring earplugs when sleeping in hotels, just in case. I checked out early, and asked the receptionist if I could leave the car in the garage some more hours. The answer was yes, no problem. I returned to the hotel to pick-up the car in the afternoon and pay for the garage, but there was another receptionist on service. He did not react very friendly, saying that I should have paid at the checkout (which I did for the period until 12:00). Therefore, he had to check in the system what was already paid, and what was remaining. He was visibly annoyed, loud voiced, and calmed down a bit when he saw my ALL Platinum card. Could be avoided... There were other guests at the reception, and it seemed I was doing something against the house rules. Unpleasant.

Comfortable hotel near Hamburg Hbf

Примечание: Tripadvisor 4.0/5

47bw101 Solo travel - Реальные отзывы TripAdvisor

As expected from Inis the hotel was both clean and comfortable. The staff were wecoming and the buffet breakfast was ample. One minor complaint, as I had heavy luggage, was that there were around ten steps to navigate to reach the lift.

absolutely bad experience in Hamburg

Примечание: Tripadvisor 1.0/5

Vida7672 Реальные отзывы TripAdvisor

Rooms were so small but this is something you expect from IBIS. I couldn't believe this: First of all everyone should know in IBIS twin room means on one Queen bed they put two small tween mattresses and call it twin room and charges you for the twin room. We paid $190 per night for this room, wasn't cheep. My friend & I had only one pillow!! no blanket or extra sheets, and not any other amenity or room service at all! But top of that this specific hotel had the rudest front desk staff I ever seen. When at 11:30 pm I went downstair & asked the first person to give us one pillow , he responded, we don't have?! I didn't know if I understood properly, and asked again, when his coworker joined. A rude absolutely ignorant person who answered we don't have pillow, and if you don't like it here you can leave..... at midnight!! Of course I left on the day after, but that night my friend & I slept with one pillow without the blanket. We had booked the room in advance and it was paid, we couldn't go to another hotel that night and we didn't know anywhere in that city. I just like to make sure whoever read my note don't take a risk and go to this hotel. I personally don't like to go back to Hamburg at all!

Good location but basic rooms

Примечание: Tripadvisor 2.0/5

fstiffan Деловые путешественники - Реальные отзывы TripAdvisor

Hotel,had zero ambiance, good front desk service but bar closed and basic rooms. Unfortunately I cannot this higher: small bathroom, okay bed and dirty ceiling (webs where the air-condition vents are). Price was quite high due to “dynamic pricing” but, all in all, just a good location to crash for the night. Could have been better.

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Другие интернет-пользователи оценили наш отель

  • 1 619 Отзывов 9.3/10 Расположение
  • 1 686 Отзывов 5.4/10 Номер
  • 1 457 Отзывов 9.1/10 Сервис
  • 26 Отзывов 8.1/10 Интернет
  • 1 163 Отзывов 9/10 Завтрак
  • 922 Отзывов 3.3/10 Комфорт
  • 639 Отзывов 6.3/10 Чистота
  • 68 Отзывов 4.1/10 Напитки

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