ibis Гамбург Альстер Центр 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 2 226

Гарантия
лучшей цены
ibis Гамбург Альстер Центр - Image 1
ibis Гамбург Альстер Центр - Image 2
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Holzdamm 4-12 + 16, 20099 ГАМБУРГ, Германия

Описание

Особенности отеля

  • Расположение в центре города, современные номера и восхитительный завтрак - шведский стол

  • 5 минут пешком до главного вокзала

  • На берегу озера Альстер

  • В самом центре

  • Круглосуточная стойка регистрации

Наши номера

Расположение отеля

ibis Гамбург Альстер Центр

Holzdamm 4-12 + 16
20099 ГАМБУРГ
Германия

GPS:53.556984, 10.004152

Телефон
Факс +49 40 24829999

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

LE BAR

Наш бар всегда рад гостям: мы подаем напитки, закуски и горячие напитки круглосуточно и без выходных! У нас вы можете посмотреть трансляции спортивных матчей на каналах Sky. Некоторые услуги могут быть недоступны в связи с текущей ситуацией.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 2 226

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 579

Great location!

Примечание: Tripadvisor 4.0/5

Raffik00001 Couples - Реальные отзывы TripAdvisor

The main advantage is the location. 10 minutes to main railway station and also quite close to old part and center of Hamburg. You can easily get almost everywhere by foot. Hotel itself is ok. Nothing special and quite basic. Rooms not so big. It is 2* and looks like 2*. Staff nice and helpful.

3 rooms - 3 different reactions!

Примечание: Tripadvisor 4.0/5

OdieUK Friends getaway - Реальные отзывы TripAdvisor

We arrived at the hotel from the cruise port just after 10am. We chose this ibis due to its location about a 6 min walk to HBF central station. We knew we would be unable to check in until after 3 pm, so were shown where the locker room is (2 euros per locker - DONT close it till you have everything you need). Off we went for a day trip to Lunaberg which was fabulous. We got back at 5pm and checked in. The staff were friendly and professional. Our three rooms were scattered round this large budget hotel. My room was located on the 2nd floor at the front. We did not get any noise. The room was standard ‘funky’ ibis. Some parts i like - some i dont. The lights on wires that hang from ceiling by bed i don’t - i always fear i will strangle myself on the dangling wire! The bathroom was compact and bijou. The beds firm. The decor was the ibis grey and brown with the ‘wobbly’ drawn books etc around the tv. Our friends did not fare as well, and found scaffolding and workmen outside their room. Not good! Breakfast was standard ibis fare including their powdered scrambled egg..blah..the cold offering along with pastries and a great coffee machine helped give a breakfast of sustenance. The main positive point is its location just a five min walk to lake snd 6 mins to the platforms if the railway station.

Best for its location

Примечание: Tripadvisor 3.0/5

DetroitBarbara Реальные отзывы TripAdvisor

The hotel is located near the main Hamburg train station and the Alster Lake which is a plus. It features pictures of a restaurant but the restaurant is only open for breakfast. On a previous visit the restaurant was open for other meals. This resulted in having to walk some distance to find restaurants for other meals. Another plus of the location was that the Hop On Hop Off bus stopped right across the street. The hotel is definitely not friendly for anyone with walking or mobility issues. Their website says that all rooms can be accessed by elevator. White technically true, in practice it is not true. In order to reach our room there was a long walk which included stairs which eventually led to a small elevator. Forty of the hotels rooms must be accessed this way. The room lacked several amenities such as lotion, coffee/tea maker, mini fridge, etc. There was no place in the bathroom to set small items such as toothbrushes, cosmetics, medications, etc. Service from staff varied from very good to poor.

Would hesitate to recommend

Примечание: Tripadvisor 2.0/5

Passenger57284670654 Реальные отзывы TripAdvisor

The location and breakfast were really nice. The staff at the reception desk when we arrived not so much. They were rude, aggressive and quite unpleasant - and spent more than half an hour before they were able to give us our key cards. The level of unprofessional communication took me by surprise.

Dear Passenger57284670654, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our location and breakfast. However, we are truly sorry for the unpleasant experience you had with our reception staff. We apologize for any rudeness or aggression you encountered, as this is not the level of service we strive for. Your comments have been noted, and we will take them into account to improve our communication. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future. Best regards, Your Team at ibis Hamburg Alster Centrum

BE WARE of this place

Примечание: Tripadvisor 1.0/5

bol57 Реальные отзывы TripAdvisor

Be aware of this hotels cancelation policy and where you buy. We were going there tomorrow - but due to a trainstrike in germany we are unable to get to hamburg. So we vere forced to cancel 26 hours before checkin. Then we found out that they will keep 90% of the full charge. Having talked to the hotel is not exactly helpfull quite the opposite. My brother having booked at booking.com got a full refuned. But in our case they charge us 400 EUR and refund 40 EUR.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 587 Отзывов 9.5/10 Расположение
  • 1 536 Отзывов 5.6/10 Номер
  • 1 307 Отзывов 8.7/10 Сервис
  • 22 Отзывов 8.7/10 Интернет
  • 957 Отзывов 8.9/10 Завтрак
  • 581 Отзывов 6.9/10 Чистота

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