ibis Montpellier Centre bintang 3

Title says it all to be honest. The staff were lovely and very helpful and the location is great very close to the historic centre of Montpellier and to be fair the towels were fluffy!. The hotel on the other hand needs a renovation. Grotty, dark, dank and in need of some serious love. The laminate floor in my room was all rutted, the curtains had holes in them, the walls were covered in mysterious marks. There is no ensuite bathroom, its just in the corner of the room. Apparently there is meant to be a curtain but my room 517 didn't have one, and there is no blind for the small window in the bathroom area, so I was woken up early. There are lots of hotels in the centre of Montpellier so would strongly advice you to book somewhere else

The lobby area is OK and the location was good. The room was small and a strange shape. There was paintwork missing. The room was on the highest air con setting but still too hot which made sleeping really horrible. There was an uncomfortable chair by a small desk. The electrical sockets were in stupid places where you couldn’t reach them. The shower area was very small. The shower cubicle was small and the shower was efficient but despite positioning it in the right direction the floor was completely soaked. The breakfast was average with some choices but not brilliant. Boiled eggs needed more cooking than was stated and the bread was not nice. I had a cold and asked for some tissues for the room before I went to bed but they refused to give them to me. I do not recommend this hotel.

The A/C was terrible. I literally sweat buckets just sitting in the room. I asked to change rooms at 1 am because I couldn't sleep but hotel's all booked. I asked for them to fix it. Told no problem. Next morning, I reminded them. When I returned in afternoon, it's still miserable. I asked and the woman who came into my room at 1 am totally forgot that she had done it. She grabs a log of complaints and goes to a day manager who apparently told her the A/C was fine. I am from Las Vegas and that I am sweating miserably is not right.

This hotel has minimal and poorly equipped rooms: 1. WC and shower are not in a proper room, but behind a thin glass in the same room. Door cannot be closed properly. 2. No door to the shower, so bathroom floor is always flooded... 3. Very few electricity plugs, far away from the bed. 4. No cupboard to store clothes in, just a few hangers Service was also bad for me: no towels on the room when I checked in! The next day, my towels were gone again... And then they couldn't give me any at all due to failed laundry service... So I ended up drying my hands with a robe instead... The main advantage of the hotel is its central location,which is good. Also +1 star for the freshly squeezed orange juice that was nice.

90 euros per night?? just throw your money away. 1 many of the ibis hotels ask you to pay upon arrival, even though they have your credit card on file. i find it not nice but maybe understandable. but this is the first ibis where i see that they block your credit card more than the double of the amount of your stay. of course, their webpage does not inform you about this at the moment of booking, nobody informs you upon arrival, you just see it on your credit card. then they start with the cheap excuses: we block the double of the amount in case you take breakfast or smth from the bar. really?? how many croissants do you think i can eat? when you do not accept this reason, then they tell you that u signed for this and when i ask to see where i signed, they show you a paper which did not have my signature. then they tell you that customers sign that paper, i really do not see how this is an answer. i am happy for those customers...but where is my signature?? and by the way, the paper that you showed me said: i agree to be charged the amount of my stay (NOT THE DOUBLE OF THE AMOUNT) 2. i think a prison has bigger rooms and bathrooms than this hotel. 3. cleanliness leaves a lot to be desired 4. now power outlet next to the beds. i do not know who the designer was, but for sure, a very smart person: there are only two power outlets situated nicely under the table that is glued to the wall, so you must knee every time in order to plug smth in and while you are kneeling, you might as well pray to god to give you more brains so that next time u do not come back for this joke of a hotel. so, if you want to get annoyed and waste your time talking to them and especially listening to their great reasons..go there.. if not... there are plenty of hotels nearby, same category, same price and they never caused me any problem like this.