ibis Montpellier Centre bintang 3

The A/C was terrible. I literally sweat buckets just sitting in the room. I asked to change rooms at 1 am because I couldn't sleep but hotel's all booked. I asked for them to fix it. Told no problem. Next morning, I reminded them. When I returned in afternoon, it's still miserable. I asked and the woman who came into my room at 1 am totally forgot that she had done it. She grabs a log of complaints and goes to a day manager who apparently told her the A/C was fine. I am from Las Vegas and that I am sweating miserably is not right.

This hotel has minimal and poorly equipped rooms: 1. WC and shower are not in a proper room, but behind a thin glass in the same room. Door cannot be closed properly. 2. No door to the shower, so bathroom floor is always flooded... 3. Very few electricity plugs, far away from the bed. 4. No cupboard to store clothes in, just a few hangers Service was also bad for me: no towels on the room when I checked in! The next day, my towels were gone again... And then they couldn't give me any at all due to failed laundry service... So I ended up drying my hands with a robe instead... The main advantage of the hotel is its central location,which is good. Also +1 star for the freshly squeezed orange juice that was nice.

90 euros per night?? just throw your money away. 1 many of the ibis hotels ask you to pay upon arrival, even though they have your credit card on file. i find it not nice but maybe understandable. but this is the first ibis where i see that they block your credit card more than the double of the amount of your stay. of course, their webpage does not inform you about this at the moment of booking, nobody informs you upon arrival, you just see it on your credit card. then they start with the cheap excuses: we block the double of the amount in case you take breakfast or smth from the bar. really?? how many croissants do you think i can eat? when you do not accept this reason, then they tell you that u signed for this and when i ask to see where i signed, they show you a paper which did not have my signature. then they tell you that customers sign that paper, i really do not see how this is an answer. i am happy for those customers...but where is my signature?? and by the way, the paper that you showed me said: i agree to be charged the amount of my stay (NOT THE DOUBLE OF THE AMOUNT) 2. i think a prison has bigger rooms and bathrooms than this hotel. 3. cleanliness leaves a lot to be desired 4. now power outlet next to the beds. i do not know who the designer was, but for sure, a very smart person: there are only two power outlets situated nicely under the table that is glued to the wall, so you must knee every time in order to plug smth in and while you are kneeling, you might as well pray to god to give you more brains so that next time u do not come back for this joke of a hotel. so, if you want to get annoyed and waste your time talking to them and especially listening to their great reasons..go there.. if not... there are plenty of hotels nearby, same category, same price and they never caused me any problem like this.

This trip was for a birthday weekend in Montpellier. Room was very dated/old fashioned and toilet covered by just a curtain! Never seen any hotel room like this before. Really disappointing compared to other Ibis hotels I’ve stayed at in other parts of Europe. Also for the quality of the room I feel it was overpriced. Most upsetting point was when getting into bed late last night a small dead bug was in the bed. I then took time and examined around the bed and it appears all the bed sheets and pillow cases are designed against bed bugs. I saw these type of bed covers used a lot in south east Asia against bugs. I found no alive bugs but black bits around the edging of the zip sealed mattress. My personal opinion would have been the hotel once had bugs and has now taken precautions against them. Upon check out I tried to discuss this with the lady at the hotel reception she ignored my comment and just handed me the bill, she seemed really uninterested, had we had some sort of apology or discount for our stay I would have probably not written this. I have since done more extensive research on this hotel and found reviews on trip advisor, confirming my worse suspicions. The hotel did indeed have a bed bug problem!

I can honestly say that out of all the Ibis hotels we have stayed in, this was the worst. While the room was clean, it was extremely small and there was no bathroom door, only a curtain! The shower also had a window in it. You would need to be extremely comfortable with who you were sharing the room with here. From speaking to friends that were also staying the hotel, their room had the same layout. One of the mornings when I went down for breakfast, there were no plates, no cutlery and very little food. There was one girl working in the kitchen and when I tried to get her attention she completely ignored me, despite having seen me waiting. When the food was eventually restocked, the crepes were stone cold but overall the selection of food wasn't bad. Other friends of ours stayed in the Ibis Centre Comedie which was only a two minute walk away and it seemed to be a far better choice!