Novotel Annecy Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.555 ulasan

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Novotel Annecy Centre - Image 1
Novotel Annecy Centre - Image 2
Novotel Annecy Centre - Image 3
Novotel Annecy Centre - Image 4
1 Place Marie Curie, 1 Avenue Berthollet, 74000 ANNECY, France

Deskripsi

Keistimewaan hotel

  • 5-minute walk to Lake Annecy and the Old Town.

  • The Craic restaurant and bar - large terrace with petanque court

  • Conference hall with control room & 11 meeting rooms with natural daylight

  • Undercover private car park (paid)

  • Your children will be our guests: family rooms, free breakfast, loan of cot

Akomodasi kami

Lokasi hotel

Novotel Annecy Centre

1 Place Marie Curie, 1 Avenue Berthollet
74000 ANNECY
France

GPS:45.903099, 6.12251

Telepon
Fax +33 4 50 45 50 68

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

The Craic

Designed during a complete renovation of the Novotel Annecy Atria that houses it, The Craic is a new lively spot in Annecy centre. Mathieu Laville, talented young restaurant chef, claims modern cuisine.

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Peringkat ALL  4.4/5  1.555 ulasan

Peringkat TripAdvisor  3.5/5  378 ulasan

Directly over the train tracks and poor maintenance. Find another place.

Catatan Tripadvisor 1.0/5

WanderingDad Couples - Ulasan TripAdvisor tersertifikasi

This hotel does not disclose in its promotional information that it is constructed over the SNCF railroad tracks. Be prepared to hear the trains and feel the vibrations in your room. Upon arrival, we complained about where we were placed. We asked for another floor. We were told we could not be moved because we were on the “Expedia floor “. We did not reserve through Expedia, we reserved through AMEX. After insisting, we were moved through another room which was not directly over the tracks. However, we left the hotel after one night because there was water leaking out of the bathroom ceiling flooding the bathroom floor. The hotel is not well-maintained. Our first room which was directly over the tracks, had a musty smell.

Worst Novotel visited in our two week trip!

Catatan Tripadvisor 2.0/5

davidcarpenter67 Couples - Ulasan TripAdvisor tersertifikasi

We’ve been travelling around France for a number of weeks now and have stayed at numerous Novotel, most of which have been very good. However I have to say that this is by far the worst one we’ve stayed in. Frankly, whoever the Manager is clearly doesn’t care about this hotel. Time for a change? Firstly, the location is poor, as has been reported in many reviews. The hotel borders the railway lines, and it really doesn’t matter how much double glazing you put on the room windows, it doesn’t drown out the incessant rumbling of trains. Staff - restaurant staff are pretty good and try their best to offer decent customer service, so well done to them. The front desk staff however leave a lot to be desired. The hotel seems to of adopted a ‘we’re young and hip vibe’, and as a result the youngsters on reception really don’t seem to care very much about their job. Smiling and good customer attentiveness seems lost on this lot, it’s more ‘why are you inconveniencing me by asking questions’ type of vibe. If that’s the vibe the manager is trying to create then he/she has been very successful. Gym - truly shocking, filthy dirty and covered in dust, some of the worst gym equipment I’ve ever seen with many pieces completely out of action. Rooms - tired. A vain attempt to jazz them up in recent years that has failed miserably. The whole building looks tired, dirty and it need of demolition if I’m honest. Cafe - two things must be true; firstly there must be a university nearby and secondly there must be free wifi. The result is that the cafe is absolutely packed with students using the free wifi all day and ordering a coffee every eight hours. The result is that hotel guests have nowhere to sit and service is pretty much non existent. Once you do get some service you have to pay for things almost immediately, perhaps given that students are poor payers of their bills? Either way it’s a truly terrible experience. Summary - avoid if you can, one of the worst Novotel in the stable.

Dear Sir, Thank you for your stay review, we took it into account. We are terribly sorry about the way you felt during your stay. We work to offer to our guests the best experience with us, and this is not what we expect. We have been refurbished in 2019, and our establishment is pretty modern to welcome guests from all over the world. Our space in front of the bar is also for co-workers people, coming from the outside of the hotel to work in a quiet place. We love welcoming people in our bar space, or restaurant for lunch and dinner. Please know that your comments will be sent to every concerned persons, to improve our service even more. We still sincerelly hope to welcome you again, to give you another memories and experience with us. Kind regards,

Outrageous poor manager double charge with no returns, incompetent to the core

Catatan Tripadvisor 1.0/5

wanderingpapillon Keluarga - Ulasan TripAdvisor tersertifikasi

We checked in to Annecy on Sunday. We had already prepaid for our rooms and told the lady at the check in that this was the case twice. She insisted that we didn’t, so we paid again because there was a marathon going on in the city and hotels were booked full. That day we called our third party agency that had booked this hotel for us and they confirmed that everything had been prepaid and that the hotel told them they would return the fees to us once the manager came in on Monday. On Monday morning, at checkout we confirmed again with the hotel that they were aware that we were double charged and would take care of it that day. Today, on Wednesday, we still had received no news and our third party agency called them again and said the hotel was still checking on the case and hadn’t began any return fee proceedings when they knew we had been double charged days ago. This is absolutely unacceptable behavior and I have never seen such incompetency in management in the roughly thirty countries I’ve been to.

Can’t check into hotel until 5pm

Catatan Tripadvisor 2.0/5

rock203 Couples - Ulasan TripAdvisor tersertifikasi

Negatives Cannot check in til 5pm so be warned we have never experienced this late check in all our years of travelling Staff really weren’t that friendly at front desk on check in thought being gold Accor members you could check in earlier but NO…. We had a constant sound of running water coming from the aircon in the wall of our room, I rang about the running water sound and asked to move rooms they didn’t ring back for 45mins but we did get a room change. Trains sound was like thunder as our room was above the railways tracks ( most of the rooms are above the tracks) Avoid this hotel we always stay in Accor hotels normally the Mercures should have done that never again will I pick a Novotel Door card kept failing, we would get to our room on the 5th floor and have to go back down to get it sorted happened 3 times and for our sons room as well. Positives…… We got an upgrade to an executive room instead of a classic slightly bigger and had a seat in it. Restaurant and food downstairs was nice and so was our young waiter.

Novotel Train Station...

Catatan Tripadvisor 1.0/5

J P Ulasan TripAdvisor tersertifikasi

If you are looking for a true peaceful four star hotel, this is not it at all. The rooms are noisy, my baby couldn't sleep. I wished I had left, but there was no goodwill due to the lack of information on the site about the faults of the hotel. Apparently, it is known and they take advantage of it. In summary, to have less noise, it is necessary to choose the sixth floor and of course an executive room. In short, avoid. I couldn't cancel, but they offered a higher room with less noise. Still problems when moving with the suitcases.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 880 ulasan 7.7/10 Lokasi
  • 995 ulasan 6.7/10 Kamar
  • 995 ulasan 8.7/10 Pelayanan
  • 9 ulasan 9.5/10 Internet
  • 481 ulasan 7.8/10 Sarapan
  • 352 ulasan 6.7/10 Kebersihan
  • 211 ulasan 3.4/10 Kesepadanan nilai
  • 87 ulasan 9.2/10 Minuman

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