阿姆斯特丹西部美居酒店 4 星

客户意见评级 (ALL 评级) 3.7/5 357 评论

保证最优惠房价
阿姆斯特丹西部美居酒店 - Image 1
阿姆斯特丹西部美居酒店 - Image 2
阿姆斯特丹西部美居酒店 - Image 3
阿姆斯特丹西部美居酒店 - Image 4
Oude Haagseweg 20, 1066 BW 阿姆斯特丹, 荷兰

描述

酒店其他优惠

  • 距离被称为"strand het nieuwe meer"的小湖滨只有 200 米。

  • 驾车和乘坐公共交通工具都可方便抵达

  • 酒店提供自助早餐、酒吧和餐厅

  • 设有 14 间会议室

  • 接待处全天候为您提供服务

我们的客房

酒店位置

阿姆斯特丹西部美居酒店

Oude Haagseweg 20
1066 BW 阿姆斯特丹
荷兰

GPS:52.337578, 4.817787

电话
传真 +31 20 615 9027

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

WINES & DISHES

最近翻新的 Wines & Dishes 餐厅提供由~各种新鲜食材烹饪而成的各式健康、美味便餐。 每道菜均由简单、天然的食材制作而成。 您将品尝到与众不同之处。 ~

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.7/5  357 评论

TripAdvisor 评级  3.5/5  1,400 评论

Bad service

Tripadvisor 评级 1.0/5

Resort50366721797 经 TripAdvisor 认证的评论

I was here on the weekend. I waited at the reception for 40 minutes and called a few times for a reception employee but no one came. I then left and returned later in the afternoon. After waiting and calling, this time a woman named Noura came. After I indicated that I had been waiting for a very long time, she indicated that she was on a break. she could not have helped me and her behavior and attitude were unprofessional. the hotel is not 4 stars. and am very disappointed with the service

Dear Guest, Thank you for taking the time to provide this feedback. We understand that waiting can be frustrating, and it is never our intention to inconvenience our guests. We aim to provide prompt and courteous service at all times. Moreover, we are also deeply apologetic for the impression you received. Regarding the hotel's rating, our commitment to offering quality accommodation and service is unwavering, and we take your observations seriously. We regret that your overall service experience did not reflect the level of excellence we endeavor to uphold. We value your input and will use it as an opportunity to improve our guest experience. We hope to welcome you back on future occasions. Best regards, Mercure Hotel Amsterdam West

住的不错

客户意见评级 4.0/5

Ruiz 商务住宿 - 所有已确认评论

挺干净，也安静。不错

亲爱的宾客您好，感谢您的入住并和我们分享您的入住体验. 我们很高兴您对酒店的整洁和安静环境感到满意。我们的团队一直致力于为客人提供舒适的住宿环境。再次感谢您对我们酒店的好评。 我们衷心期待您的下次光临，祝您旅途、 Mercure Hotel Amsterdam West

Avoid this hotel

Tripadvisor 评级 2.0/5

Nadine_egan23 经 TripAdvisor 认证的评论

We booked this hotel because it was reasonably priced but we soon learned it wasn't worth the money. This hotel isn't deserving of 4 stars. When we arrived the staff were rude. Our room was located right beside rooms that were being renovated, we didn't meet a single soul on that floor. Drilling, banging, lugging of equipment, hoovering etc. from 9am every morning of our stay. So if you want to relax and sleep in it isn't possible. Nowhere on their website or in the hotel was it made aware to us that they were renovating parts of the hotel, if it was brought to out attention we wouldn't have stayed here. There was lots of electric wires and cable lose at all hours of the day and night, emergency lights were hanging from the ceiling also. When we arrived we noticed our bin bags weren't changed, there were coffee stiring sticks in the bedroom bag and toilet paper in the bin bag in the bathrooms. Our heating wasn't working in the room and the room was like ice, extremely hard to sleep when the room is freezing. When brought tbis to the receptionist attention we were told it was working and nothing more came of our issue. Sadly I wouldn't recommend this hotel to anyone, and I wish we hadn't have wasted our money. It is far out you have to get the bus and a tram into the city you can expect to allocate at least 30 mins travel time there and back every time. There is a petrol station beside it, I'd recommend buying your food and drink there as a bottle of water was nearly 4€. Avoid this place at all costs.

Dear Nadine, Thank you for taking the time to share your experience. We are truly saddened by the aspects of your stay that did not meet your expectations. We apologize for any discomfort you experienced due to the noise. Our hotel strives to ensure a peaceful environment and we regret any disturbance that occurred. Additionally, it is our standard practice to keep our guests informed of any ongoing renovations and we are sorry if this communication did not reach you effectively. Concerning the cleanliness of your room, we have noted your comments and we are looking into ensuring a more comfortable environment for our guests. Our location, while a bit removed from the city centre, is selected to offer a balance between the tranquility of the surrounding nature and accessibility to Amsterdam's vibrant heart. We provide details about public transportation options to facilitate travel into the city and we are continuously looking for ways to enhance our guests' experience in this regard. Please accept our apologies that the level of service was not that expected and we will be sure to review this with our team as we strive to ensure all our guests leave us satisfied. We hope to be able to welcome you back for an improved stay. Kind regards, Mercure Hotel Amsterdam West

Good hotel for airport but not visiting centre

Tripadvisor 评级 3.0/5

Paradise48794399803 Couples - 经 TripAdvisor 认证的评论

Just back from staying at this hotel. Very easy to get to and from the airport either by bus or taxi (10 minutes). The hotel was clean and had good facilities, the mini shop at reception was perfect for snacks at night. This hotel isn’t the best if you’re going into the city everyday. We did get Ubers/bolt some nights which is around a 20/25 minute drive and price dependent. Public transport is cheap and efficient however be prepared that this will take around 40-50 minutes and is a bus then a tram. The bus stop is also around a 10minute walk from the hotel.

Dear Anna, Thank you for reviewing your recent experience. It is gratifying to hear that you found our proximity to the airport convenient and our hotel's cleanliness and facilities up to your satisfaction. We are also pleased that the mini shop at our reception served as a convenient amenity during your stay. We regret to hear that the distance to the city center did not meet your expectations. We understand that while public transportation is efficient and economical, the travel time may not be ideal for all our guests. However, this is a temporary situation. We hope to have the opportunity of welcoming you again in the future. Best wishes, Mercure Hotel Amsterdam West

Good standard, far from the center

Tripadvisor 评级 3.0/5

Saulius A Friends getaway - 经 TripAdvisor 认证的评论

Standard hotel, everything is fine, comfy beds, kettle, instant coffee and tea, small fridge in the room. One side is noisy, another is quiet . Far from the center, breakfast is 25 euro. One free welcome drink if you register in the loyalty program

Dear Saulius, Thank you for your review. It's great to hear that you found our beds comfortable and appreciated the in-room amenities such as the kettle, coffee, tea, and fridge. We're also pleased that you noticed the quietness offered by our lakeside rooms. We acknowledge that our location, while not in the city center, provides a tranquil retreat near natural attractions. The price of our breakfast reflects the quality and range of the products offered, and we provide an express option for those seeking a lighter start to their day. We understand the distance from the center might not be ideal for everyone, and we hope the bus access helped to make your journeys to the city more convenient. We hope to welcome you back in the future. Kind regards, Mercure Hotel Amsterdam West

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其他网络用户评价我们的酒店

  • 548 评论 6.6/10 位置
  • 711 评论 6.5/10 房间
  • 541 评论 6.8/10 服务
  • 18 评论 7/10 上网
  • 329 评论 5.9/10 清洁度
  • 235 评论 3.3/10 性价比
  • 214 评论 6.5/10 早餐
  • 157 评论 5.4/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。