阿姆斯特丹西部美居酒店 4 星

客户意见评级 (ALL 评级) 3.8/5 328 评论

阿姆斯特丹西部美居酒店 - Image 1
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阿姆斯特丹西部美居酒店 - Image 3
阿姆斯特丹西部美居酒店 - Image 4

描述

酒店其他优惠

  • 距离被称为"strand het nieuwe meer"的小湖滨只有 200 米。

  • 驾车和乘坐公共交通工具都可方便抵达

  • 酒店提供自助早餐、酒吧和餐厅

  • 设有 14 间会议室

  • 接待处全天候为您提供服务

我们的客房

预订此酒店
客房 1

酒店位置

阿姆斯特丹西部美居酒店

Oude Haagseweg 20
1066 BW 阿姆斯特丹
荷兰

GPS:52.337578, 4.817787

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

WINES & DISHES

最近翻新的 Wines & Dishes 餐厅提供由~各种新鲜食材烹饪而成的各式健康、美味便餐。 每道菜均由简单、天然的食材制作而成。 您将品尝到与众不同之处。 ~

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  328 评论

TripAdvisor 评级  3.5/5  1,401 评论

Please know in advance that this is a temporary shelter for 100+ asylum seekers / refugees.

Tripadvisor 评级 2.0/5

Sarah7540 Couples - 经 TripAdvisor 认证的评论

Dear Sarah, Thank you for letting us know your opinion of your stay. We regret to hear about the aspects of your stay that did not meet your expectations. As a hotel, we are dedicated to providing a welcoming environment for all our guests. Regarding the transportation to the airport, we understand the inconvenience caused by the absence of a shuttle service. As more economical alternatives, we recommend the local bus service. We apologize if the dining options available after 9pm did not meet your expectations. We aim to offer a variety of dining experiences, and although our restaurant hours end at 9 pm, we do provide alternative options such as the 24-hour Grab & Go shop. Besides that, we are sorry to hear about the inconsistency with the information provided about the food delivery service and the inconvenience it caused. We will address this internally to ensure clear and accurate information is communicated to our guests. Finally, guest comfort is of utmost importance to us, and we will review your other comments with our team to ensure our usual high standards going forward. Additionally, while our king size beds are designed to provide a restful sleep, we understand that pillow preferences vary, and we are more than willing to provide extra pillows upon request to enhance your comfort. We hope to welcome you back for an improved experience next time. Kind regards, Mercure Hotel Amsterdam West

Bad service

Tripadvisor 评级 1.0/5

Resort50366721797 经 TripAdvisor 认证的评论

Dear Guest, Thank you for taking the time to provide this feedback. We understand that waiting can be frustrating, and it is never our intention to inconvenience our guests. We aim to provide prompt and courteous service at all times. Moreover, we are also deeply apologetic for the impression you received. Regarding the hotel's rating, our commitment to offering quality accommodation and service is unwavering, and we take your observations seriously. We regret that your overall service experience did not reflect the level of excellence we endeavor to uphold. We value your input and will use it as an opportunity to improve our guest experience. We hope to welcome you back on future occasions. Best regards, Mercure Hotel Amsterdam West

住的不错

客户意见评级 4.0/5

Ruiz 商务住宿 - 所有已确认评论

亲爱的宾客您好,感谢您的入住并和我们分享您的入住体验. 我们很高兴您对酒店的整洁和安静环境感到满意。我们的团队一直致力于为客人提供舒适的住宿环境。再次感谢您对我们酒店的好评。 我们衷心期待您的下次光临,祝您旅途、 Mercure Hotel Amsterdam West

Avoid this hotel

Tripadvisor 评级 2.0/5

Nadine_egan23 经 TripAdvisor 认证的评论

Dear Nadine, Thank you for taking the time to share your experience. We are truly saddened by the aspects of your stay that did not meet your expectations. We apologize for any discomfort you experienced due to the noise. Our hotel strives to ensure a peaceful environment and we regret any disturbance that occurred. Additionally, it is our standard practice to keep our guests informed of any ongoing renovations and we are sorry if this communication did not reach you effectively. Concerning the cleanliness of your room, we have noted your comments and we are looking into ensuring a more comfortable environment for our guests. Our location, while a bit removed from the city centre, is selected to offer a balance between the tranquility of the surrounding nature and accessibility to Amsterdam's vibrant heart. We provide details about public transportation options to facilitate travel into the city and we are continuously looking for ways to enhance our guests' experience in this regard. Please accept our apologies that the level of service was not that expected and we will be sure to review this with our team as we strive to ensure all our guests leave us satisfied. We hope to be able to welcome you back for an improved stay. Kind regards, Mercure Hotel Amsterdam West

Good hotel for airport but not visiting centre

Tripadvisor 评级 3.0/5

Paradise48794399803 Couples - 经 TripAdvisor 认证的评论

Dear Anna, Thank you for reviewing your recent experience. It is gratifying to hear that you found our proximity to the airport convenient and our hotel's cleanliness and facilities up to your satisfaction. We are also pleased that the mini shop at our reception served as a convenient amenity during your stay. We regret to hear that the distance to the city center did not meet your expectations. We understand that while public transportation is efficient and economical, the travel time may not be ideal for all our guests. However, this is a temporary situation. We hope to have the opportunity of welcoming you again in the future. Best wishes, Mercure Hotel Amsterdam West

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其他网络用户评价我们的酒店

  • 498 评论 6.6/10 位置
  • 645 评论 6.7/10 房间
  • 483 评论 6.9/10 服务
  • 17 评论 7.1/10 上网
  • 297 评论 6.2/10 清洁度
  • 205 评论 3.3/10 性价比
  • 193 评论 6.5/10 早餐
  • 140 评论 6.1/10 食物

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