阿姆斯特丹市诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 4,441 评论

保证最优惠房价
阿姆斯特丹市诺富特酒店 - Image 1
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Europaboulevard 10, 1083 AD 阿姆斯特丹, 荷兰

描述

酒店其他优惠

  • 会议中心，设有约 1300 平方米（14,000 平方英尺）的场所和 17 间会议室

  • 在火车站和 RAI 会议中心旁边

  • 极具吸引力的餐厅和氛围热情友好的酒吧

  • 20 meeting rooms

  • 方便乘坐公共交通工具或汽车前往海滩

我们的客房

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酒店位置

阿姆斯特丹市诺富特酒店

Europaboulevard 10
1083 AD 阿姆斯特丹
荷兰

GPS:52.333579, 4.888825

电话
传真 +31 20 646 2823

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  4,441 评论

TripAdvisor 评级  4.0/5  3,609 评论

OK but restaurant lets it down.

Tripadvisor 评级 3.0/5

GlobeTrottingChap 经 TripAdvisor 认证的评论

Overall OK but don't eat in the restaurant. The service is terrible and the food poor quality. Some of the staff, mainly in reception were good, but the bar and restaurant staff weren't good. Kitchen was completely overwhelmed and it felt like a first night opening.

Incredible rude rude staff

Tripadvisor 评级 1.0/5

667erikn 商务住宿 - 经 TripAdvisor 认证的评论

Incredible poor service in the restaurwnt and at the bar. Rude staff that clearly disliked their cusomers. I will never ever come back to this Novotel. Choose something else with a more friendly environment where you will be treated like a valued guest.

Dear Guest, Thank you for taking the time to share your review. We are truly disheartened to learn that your interactions with our staff and the service provided were not up to the high standards we strive to maintain. We pride ourselves on delivering exceptional hospitality and it seems we fell short during your visit. We extend our sincerest apologies for any discomfort or inconvenience you experienced. Understanding your concerns is of utmost importance to us, and while we are deeply sorry to hear that the atmosphere did not meet your expectations, we are committed to providing a welcoming and friendly environment for all our guests. Your comments are taken seriously and will be shared with our team as part of our continuous efforts to enhance our guest experience. We look forward to welcoming you very soon. Best regards, Manager on Duty

Great safe place to stay!!!

Tripadvisor 评级 5.0/5

AzharJohar Couples - 经 TripAdvisor 认证的评论

Awesome hotel. My first time here In Amsterdam. Chose this hotel as I’m an AllAccors member. Though not very near to the central, but it’s very near to the RAI train station. Only about 8 stops to Amsterdam central. Very privacy place to stay in. Since I hate the bustling areas. Nice clean room too. Special shout out to Martina who checked us in swiftly. Very bubbly and helpful staff. Went to the extend to show us the map and recommended us places to go in Amsterdam. And also to Stephana, on helping us to liase with the housekeeping manager Miss Zorayda with regards to our luggage issues to be shipped back to Singapore. Thanks so much for the great assistance and hospitality. They even have a mini Convenience store and a souvenir shop tag the lobby. Will definitely stay at this hotel when I’m back to Amsterdam. And definitely it’s a safe place to stay in.

Dear Mr. Azhar, We appreciate the time you have taken to share your feedback. We are delighted to hear that your stay at Novotel Amsterdam City was a memorable one. It is with great pleasure that we note your appreciation for our pristine accommodations and the convenience of having a mini convenience store and souvenir shop right in our lobby. Your commendation of our staff's assistance, especially Martina and Stefania, fills us with pride. We take great care to ensure our team is equipped to provide the best service and support to our guests. However, we regret if there were any concerns regarding the handling of your luggage. We always strive for excellence in guest service and it is feedback like yours that helps us maintain and improve our standards. Finally, we are thrilled that you found our location, with its proximity to the RAI train station and the privacy it offers away from the bustling areas, to be ideal for your stay. It is heartening to know that such features have made a positive impact on your visit to Amsterdam. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

位置优越，床品舒适，配套齐全

客户意见评级 4.5/5

Li 家庭住宿 - 所有已确认评论

很舒适，很满意，很方便

亲爱的宾客您好！感谢您百忙之中，为我们留下您的珍贵反馈！ 我们很高兴您对Novotel Amsterdam City的地理位置、舒适的床品和齐全的设施感到满意。酒店位于阿姆斯特丹南部，靠近RAI会议中心和WTC，是商务和休闲旅行的理想选择。我们的床铺以人体工学设计，旨在为客人提供最佳的睡眠体验。此外，我们所有的客房都提供高质量的洗浴用品、Nespresso咖啡机以及熨斗和熨板等设施，为您的入住增添舒适与便利。 期待您的下次光临！祝您生活愉快！ Manager on Duty

A Charming Oasis Just Steps from the Heart of the City

Tripadvisor 评级 5.0/5

techtourist007 经 TripAdvisor 认证的评论

I stayed at the Novotel Amsterdam City earlier this year. Initially there were a few hiccups with my check-in and dining experience. The check-in staff were somewhat disinterested and when I asked to speak to management, the situation was exacerbated by the operations manager. Fortunately, Michael, the on-duty and F&B manager was able to sort out the issues the next day and turned my experience around. Michael's professionalism, attention to detail, and genuine care for guests is truly commendable. He took the time to listen to my concerns and made sure that every aspect of my stay from that point onwards was enjoyable. Thanks to Michael, what started as a somewhat rocky experience quickly transformed into a memorable and delightful stay. Michael is undoubtedly a brilliant asset to the hotel, and his efforts significantly enhanced my overall experience. Additionally, I would like to acknowledge Dylan at the bar who provided exceptional service, making my evenings enjoyable with his friendly and professional demeanour. As a bonus he was also able to give good sight seeing tips! I highly recommend this hotel, and I look forward to returning in the future, confident in the knowledge that the staff, led by individuals like Michael and Dylan, will provide an outstanding level of service and over time they would be given the opportunity to train newer team members who do not yet have the requisite customer service and hospitality skills.

Dear Guest, Thank you for the time you have taken to write a review. We are thrilled to hear that your stay with us was ultimately transformed into a memorable and enjoyable experience. We are delighted that the dedicated service provided by Michael and the exceptional bar service from Dylan contributed positively to your stay. It's always encouraging to know that our staff's commitment to service excellence is being noticed and appreciated by our guests. However, we are truly sorry to hear about the initial hiccups you experienced during check-in and with your dining experience. We understand that these aspects are crucial to a comfortable stay and would like to extend our sincerest apologies for any inconvenience caused. We also regret that the interaction with the operations manager did not meet your expectations, and we take this feedback seriously as we continuously aim to improve our services. Finally, it is great that our team members were able to offer valuable sightseeing tips, enhancing your evenings and overall experience. Our location, just a short distance from the heart of Amsterdam, is indeed ideal for exploring the city's attractions, and we hope you had the opportunity to discover the local sights and sounds. We are hoping to welcome you back in the future. All the best. Manager on Duty

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,190 评论 8.9/10 位置
  • 2,556 评论 7.1/10 房间
  • 2,313 评论 7.9/10 服务
  • 53 评论 8.4/10 上网
  • 1,400 评论 8.7/10 早餐
  • 1,227 评论 6.7/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。