Hotel Mercure Rouen Centre Cathedrale 4성

고객 평점 (ALL 평가) 4.6/5 2,125 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Hotel Mercure Rouen Centre Cathedrale - Image 1
Hotel Mercure Rouen Centre Cathedrale - Image 2
Hotel Mercure Rouen Centre Cathedrale - Image 3
Hotel Mercure Rouen Centre Cathedrale - Image 4
7 rue Croix de Fer, Parking - Rue des Arsins, 76000 ROUEN, France

호텔설명

호텔 추가 정보

  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

숙박

호텔 위치

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer, Parking - Rue des Arsins
76000 ROUEN
France

GPS:49.441372, 1.095359

전화
팩스 +33 2 35 89 41 46

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스

CUISINE LOUNGE

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,125 리뷰

TripAdvisor 평가  4.0/5  2,087 리뷰

2023으뜸 시설

Basic with good location

트립어드바이저 평점 3.0/5

Lynda T TripAdvisor 인증 리뷰

This Mercure hotel offers basic amenities in a good location. The rooms are a reasonable size but looking rather tired. The bed is good but the pillows are small and lumpy - really need to be replaced. The bathroom is fine, tub with shower, good accessories, big towels. Breakfast is extensive - many hot and cold choices. Coffee from the self-serve machine is quite good. The staff are ok but not overly helpful. Easy walks to all the sights and restaurants.

Dear guests, Thank you for taking the time to share your review. Although we would have liked your experience to have been more pleasant, your feedback and impressions are very important to us, as the comfort of our customers is essential to us. The whole team is committed to improving our customers' stay and meeting their expectations. Concerning the state of the rooms and the equipment, this begins with taking your comments into account. The Mercure Rouen Center Cathedrale hotel was completely renovated in 2017 and I regret that it did not meet your satisfaction. Regarding pillows they are all new, but to having managed different hotels for several years, the comfort of a bed and pillows are very personal things. Other customers love our new pillows. I of course regret your dissatisfaction on this specific point. I see that you appreciated the sympathy and professionalism of the teams who work every day for your well-being. We hope to have the chance to welcome you again on a future trip to Rouen. Please accept our cordial greetings. Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

historical sights

트립어드바이저 평점 4.0/5

jerjohnston TripAdvisor 인증 리뷰

Hotel in excellent position near Cathedral, large clock and Beau arts museum. Bed was very comfortable. Breakfast superb, but if you have disability there are 3 or 4 steps up to breakfast area and no ramp. Some rooms have better views than others. There were 2 lifts.Room had large television with plenty of channels. Unlimited water in refillable large glass bottles in reception area.

Great location, mediocre hotel

트립어드바이저 평점 3.0/5

Brian W Couples - TripAdvisor 인증 리뷰

Not sure I would stay at this hotel again. It's a nice hotel with some good parts but the rooms (or ours did) really let it down. The public parts of the hotel are really nice as is the food & drink. The staff are great. They just seem to have no inspiration in the rooms. Small bedside tables with no drawers, nowhere to put the things you want close at hand. Paper cups for your tea and coffee. Tea and coffee satchets were hit and miss, only one sachet of coffee whitener and no milk. These might seem small issues and I suppose they are but you expect decent facilities in your room.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

Great little hotel.

트립어드바이저 평점 4.0/5

Chris B TripAdvisor 인증 리뷰

We enjoyed our stay, very nice room, if a bit small, bathroom was gleaming and spotless, although the fixed soap dispenser made the shower a little impractical, friendly staff, superb situation, good breakfast, even has its own car park in the middle of the historic centre, excellent value overall. But sshhh... don't tell anybody...

Dear clients, Thank you for your comments following your stay at Hôtel Mercure Rouen Center Cathédrale. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. The location is a great added value of our hotel. Indeed, you find yourself immersed in the heart of Rouen whose wonders you can discover, while remaining in the immediate vicinity of the hotel. Your satisfaction is our priority, the most rewarding for our staff who work day after day to offer you impeccable service. We will be delighted to welcome you back to our establishment. Do not hesitate to introduce yourself that I greet you. Please accept our sincere greetings. Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

Great location for expolring Rouen

트립어드바이저 평점 4.0/5

PRD1954 TripAdvisor 인증 리뷰

Good room, with a great bathroom. Fantastic location for exploring Rouen. Very good hot & cold breakfast is provided. We arrived late so could not use the parking provided, so we had to park in the Catherdral car park. This was not ideal as I have just had cardiac surgery. But still we enjoyed the hotel and location

Dear clients, Thank you for taking the time to share your opinion following your stay at the Mercure Rouen center Cathédrale. Your satisfaction is the greatest reward. I'm sure it will please our team, which receives all the comments left by our customers every month. I hope you recovered from surgery. It was not convenient but still possible to drop off the people and lugguages at the hotel and go then parking your car in the public parking. See you soon, with us, with you! Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

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  • 1,345 리뷰 7.1/10 객실
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