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Hôtel Mercure Rouen Centre Cathédrale 4성

고객 평점 4.3/5 6,134 리뷰

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Hôtel Mercure Rouen Centre Cathédrale
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  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

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체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

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호텔 위치

Hôtel Mercure Rouen Centre Cathédrale

7 rue Croix de Fer
Rue des Arsins - Accès Parking
76000 rouen
프랑스

전화: +33235526952

팩스: (+33)2/35894146

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • METRO-BUS ROUEN :  METRO-BUS ROUEN PALAIS DEJUSTICE

  • 비행기로

    PARIS ORLY 150km / 93.75마일

  • 비행기로

    PARIS ROISSY CHARLES DE GAULLE 150km / 93.75마일

  • 비행기로

    ROUEN BOOS 11.26km / 7마일

  • 헬리콥터로

    BOOS 10km / 6.25마일

  • 기차로

    ROUEN RIVE DROITE 1.5km / 0.94마일

GPS :49.441372, 1.095359

숙박

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa, Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

Classic Room with 1 double bed

  • 최대 인원: 2
  • 전망: 중정쪽, 도심쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • 최대 인원: 2
  • 전망: 중정쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • 최대 인원: 3
  • 전망: 중정쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed, some rooms with views of the cathedral from the balcony

장애인 객실
  • 최대 인원: 2
  • 전망: 도심쪽 *
  • 가장 많은 숙소: BALCONY *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • 최대 인원: 4
  • 전망: 도심쪽, 중정쪽 *

이용 가능 여부에 따라

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

레스토랑 & 바

CUISINE LOUNGE

레스토랑 타입: 기타 요리

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

L'IMPRESSIONNISTE

Our brand-new, chic and relaxed Lounge space offers a welcoming spot where you can work or relax in comfort. Discover our selection of fine "Cave & Saveurs" wines and marvel at our varied menu.

비 계약 사진

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일
  • 일요일


Hôtel Mercure Rouen Centre Cathédrale 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.3/5

6,134 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

1,904 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

A great hotel in the heart of Rouen City

트립어드바이저 평점 5.0/5

jonathon_todd 26/07/2020 TripAdvisor 인증 리뷰

Stayed in a suite with our family of four. Plenty of room and view looking on to the Cathedral. Underground parking made the arrival and departure easy. Staff very friendly and provided excellent ations for local restaurant s and bistros. Would highly recommend.

Review of stay at Mercure Rouen Centre Cathedrale Hotel

트립어드바이저 평점 4.0/5

annkendall103 Couples - 01/11/2019 TripAdvisor 인증 리뷰

Very happy with our stay. Comfortable room with view of cathedral tower over rooftops. Only had breakfast on one morning. This was fine but not wonderful - expensive too. Service at Reception efficient and helpful.

Be at the centre

트립어드바이저 평점 5.0/5

keithr514 Couples - 31/10/2019 TripAdvisor 인증 리뷰

This hotel is right in the centre of Rouen and once you have parked the car everything of note is within walking distance. The hotel is modern and comfortable and the staff friendly and helpful. Oh and the breakfast is excellent. We were there for a long weekend and thoroughly enjoyed our stay. Rouen is a beautiful city and after a day of walking, shopping and sightseeing the hotel provided the perfect resting place before we went out for dinner in one of the many very good restaurants that are close by. Finally returning for a very comfortable sleep.

Finally a nice resting place, but parking issues and food delivered at your table in cans!

트립어드바이저 평점 2.0/5

IgnaceClarysse Business - 24/10/2019 TripAdvisor 인증 리뷰

Good room with a lot of space, but the designers of the room didn't allow me to read a book at the desk or making coffee without switching on the main light in the room. The food in the restaurant was delivered in CANs (Rouen was in the WAR zone during WW2, perhaps they forgot that the war ended already) without plates. If you want to park your car at the hotel be aware of the difficulties to reach the parking (impossible). Please also come with a small car (not more than 1,85m, sharp turns) and a car parking lot is not guaranteed (I count only +/-10 places and some German drivers toke 2 places for their car. In the morning nice breakfast and very helpful reception to solve the above mentioned issues.

Dear Guest, Thank you very much for your comment on Tripadvisor. We are sorry if you did not enjoy your stay.Regarding the hotel access, we know it can be difficult and we are sorry about that, we are in the pedestrian city center and we can not have an other access. For your information our underground parking have 48places. We are sorry if you have not appreciated our restauration system by Weck. We do not use cans but dishes in jars. The staff and I wish you a very nice day. Best regards. C.POMAREDE

Wonderful Rouen

트립어드바이저 평점 5.0/5

Peter M Couples - 11/08/2019 TripAdvisor 인증 리뷰

Another peaceful night in this city centre hotel in Rouen. Within walking distance of the Cathedral and plenty of restaurants to choose from. A wonderful breakfast buffet. The Hotel has secure underground parking in the heart of the old city.

Located very convenietly near the Rouen Cathedral

트립어드바이저 평점 4.0/5

Leo S Couples - 08/08/2019 TripAdvisor 인증 리뷰

Loaction could not be better for visiting Rouen: we went a couple of times to our room for a short rest. Rooms are good Mercure quality: quiet, practical, but a bit dated. Staff is very friendly and helpful. We would certainly come back if we want to visit Rouen again.

Two night vacation

트립어드바이저 평점 5.0/5

Jbdcl Couples - 21/04/2019 TripAdvisor 인증 리뷰

Excellent in all respects. Staff friendly and helpful, rooms comfortable and clean and of course location second to none in Rouen. Superb! Underground parking is a little on the tight side for large vehicles but it is still a blessing to have. Thoroughly enjoyable stay.

Dear Guest, Thank you very much for your nice comment, We are glad to read your satisfaction about our hotel, our services and our friendly and helpful team. Your comment will be share as soon as possible with all our staff. As you mentionned our location is great to visit Rouen, in the historical and pedestrian city center, close to every attraction. As you said, our parking needs to be managed quietly but at least you can let your car in a secure place and visit the city by foot, We would be happy to welcome you again in Normandy, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

great location

트립어드바이저 평점 5.0/5

Meander53189933333 Family - 05/01/2019 TripAdvisor 인증 리뷰

very center of rouen.very nice hotelvery complete breakfastparking underneath the hotel not easy to move in with a normal to big caronly a couple steps away from the cathedrali do recommand this hotel

Dear Guest, You took the time to write this wonderful and detailed comment and we would like to thank you for that, We would be happy to see you again in Rouen Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

great location and service

트립어드바이저 평점 5.0/5

16Nathan Family - 15/11/2018 TripAdvisor 인증 리뷰

Perfect location to see the Cathedral, as only a minutes walk from it. The rooms were clean and tidy. The breakfast buffet had a very good variety of options. It was also good for us as the hotel provided high chairs and travel cot, which was good for our 7 month old baby.

Dear Nathan, We would like to thank you for your nice comment, Your satisfaction about our location, our hotel and our services will be shared as soon as possible with our team. We would love to welcome you and your family again, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

The experience was blighted by the problems of access.

트립어드바이저 평점 3.0/5

davidbloomfield Couples - 01/10/2018 TripAdvisor 인증 리뷰

The hotel was difficult to find and the car parking was extremely tight and also difficult. It was howeverRight in the centre by the Cathedral and the "old parts" were to hand. The rooms were fine but with little aspect.

Dear David, We would like to thank you for your comment, As you mentioned our hotel has a great location to visit and enjoy Rouen but not to come by car. Aware of this, our team sends by email to our guests a map, but depending on which website you made your reservations, we do not have the email address and we are sincerely sorry about that. We hope to welcome you again, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale

Dissapointing

트립어드바이저 평점 3.0/5

Jeannette M Couples - 29/09/2018 TripAdvisor 인증 리뷰

After an hour trying to find the hotel as it was in a new pedestrian zone we called the hotel to give us guidelines. Reception staff were helpful on the phone and eventually found the hotel and carpark. I had booked a comfort room and as I sat down on the bed it was like sitting on a park bench the most uncomfortably hard bed I have ever come across certainly not worth the extra cost. Sink in the bathroom was new but the bath and shower were worn and needed updating. We had stayed in a Mercure 3 days before and did not find any fault while we were there

Dear Janmorley, Thank you for taking the time to share your comment, We are sincerely sorry to read your experience did not meet all your expectation, As you mentionned our hotel is located in a pedestrian and historical zone, which is great to visit by foot and enjoy Rouen but not to come by car. Aware of this, our team sends by email to our guests a map, but depending on which website you made your reservations, we do not have the email address and we are sincerely sorry about that. Our bedding has been completely changed during the hotel renovation in 2016, then equipped with toppers in order to improve our guests comfort. We are sincerely sorry that it was too hard for you and you couldn't rest as much as you wanted. Please note that our team at the reception is available 24/24 hours should you need anything such as a second topper, We hope to welcome you again, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

Beautiful hotel near arouen Cathedral

트립어드바이저 평점 5.0/5

N5087CQelizabeths Couples - 19/09/2018 TripAdvisor 인증 리뷰

The Hotel Mercure is conveniently located in the old part of the city very close to the cathedral. The room is beautifully decorated and well equipped. The front desk staff are friendly and helpful. When the electricity in our room stopped working because of our damaged plug adapter, the hotel technician quickly diagnosed the problem and even lent us another adapter to use during our stay. Also we received an email warning us about the marathon happening in Rouen during our stay with detailed instructions on hours that roads would be closed as well as alternate parking information. This was a huge help to us in planning our visit.

Dear Elizabeth, You took the time to write about your stay in our hotel, and we would like to thank you for that, It is a real pleasure to read your satisfaction about our hotel, our services and our staff, who will be glad to read your appreciation on their job as they strive to satisfy you and to continuously improve the quality of our services. We look forward to welcome you again in Rouen, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

Nice hotel, scary parking

트립어드바이저 평점 5.0/5

valeriecL4219NG Family - 24/07/2018 TripAdvisor 인증 리뷰

This is a modern, clean hotel right next to the Rouen cathedral. Breakfast was very good with an amazing variety of baked goods. The parking garage is downright frightening. The spaces are tiny and the drive in is narrow. The hotel was also hard to find because it is in a pedestrian area. We had a three-person room which came with a queen-sized bed and a set of bunk beds. There was plenty of room and the bathroom was spacious.

Dear Valerie, We would like to thank you for taking the time to share your experience, It is a pleasure to read you enjoyed our breakfast, our hotel and our family rooms, As you mentioned our hotel can be hard to find by car because it is located in a pedestrian area, next to the famous cathedral. We are sincerely sorry about that and we added as many road signs as we were allowed to in order to facilitate your arrival to the hotel. For your next stay, we advise you to enter "Rue des Arsins" in your satnav. We would be happy to welcome you again, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

Good location, dated hotel

트립어드바이저 평점 3.0/5

Y2821UVlouisep Couples - 05/07/2018 TripAdvisor 인증 리뷰

Great central location if you can find it! Hotel is a bit tired and dated and not what I would consider a 4 star. Staff very helpful and accommodating but we were disappointed in our room which was definitely below standard.

Dear Guest, Thank you for your comment, We were a little surprised to read your comment, our hotel was indeed renovated in 2016, and we are sorry you didn't enjoy the new design. We are happy to read you enjoyed our unique location in the historical and pedestrian area, which is why it can be hard to find by car. But once arrived you can leave the car and visit the city by foot. Your satisfaction about our friendly and helpful team will be shared as soon as possible, be sure this will serve as an encouragement to all our staff, We would be happy to welcome you again in Normandy, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

HELPFUL STAFF OVERSEES BRICK LIKE FURNITURE

트립어드바이저 평점 3.0/5

rosaliesh Solo travel - 17/06/2018 TripAdvisor 인증 리뷰

This hotel is your basic tourist hotel. The staff at the desk is very friendly for the most part but only int he intern was really helpful. The staff explained the beds are all new, that is why they are hard like the beds in tourist hotels elsewhere in the eastern world. the pull out couch was so hard to sit on as a couch even with the bed pillows it was so uncomfortable I went to bed. The is in bellman service. It is all very clean

Dear Rosalie, You took the time to write your comment and we would like to thank you for that, Your satisfaction about our team and our services will be shared as soon as possible with them. As our friendly and helfpul staff explained to you, our bedding and our pull out couch have been completely changed durinf the hotel renovation in 2016, then equipped with toppers in order to improve our guests comfort. We are sincerely sorry that it was too hard for you and you couldn't rest as much as you wanted. We hope to welcome you again, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

Misinformation

트립어드바이저 평점 3.0/5

MACAN300S Couples - 06/06/2018 TripAdvisor 인증 리뷰

There was an event in the city at the weekend of our arrival and roads were closed The hotel gave us the wrong code for the bollard lowering in order to enter the road to the hotel and after much inconvenience we had to park in a public carpark and proceed on foot with our luggage

Dear Terrence, Thank you for your comment, We are sincerely sorry for the inconvenience you met on the road. Please rest assured we did not give you a wrong code on purpose and allow us to express our apology. We hope once arrived you had a nice stay in our hotel and your next stay will be more pleasant, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

Hotel ok, location excellent

트립어드바이저 평점 4.0/5

AntoinetteW25 Family - 29/05/2018 TripAdvisor 인증 리뷰

The location of the hotel was excellent and the entrance and restaurant area were fab too. However dark blue corridors were quite oppressive and off putting. The room size was suitable for a family of 4 but the beds were quite hard. Which was ok for 1 night but not sure about anymore than that. Breakfast was very nice

Dear Antoinette, Thank you for taking the time to write about your stay in our hotel, We are glad to read you enjoyed our location in the city center, next to the Cathedral, our breakfast, our lobby and our rooms. Our bedding has been completely changed during the hotel renovation in 2016, then equipped with toppers in order to improve our guests comfort. We are sincerely sorry that it was too hard for you and you couldn't rest as much as you wanted. Please note that our team at the reception is available 24/24 hours should you need anything such as a second topper. We hope to welcome again, maybe this summer with the cathedral light show, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

도시중심에 위치

고객 평점 3.0/5

Msk 가족 - 02/05/2018 전체(All) 통지 확인

위치가 좋음

An ideal hotel from which to tour the city of Rouen

트립어드바이저 평점 5.0/5

algysmith Friends getaway - 22/04/2018 TripAdvisor 인증 리뷰

It is centrally situated with an underground car park though it is tricky to access through the narrow streets. From this quiet hotel one can walk to all the city center sights with ease. The staff were very welcoming and the substantial breakfast would satisfy any traveler.

Dear Guest, Thank you for your nice comment, It is a pleasure to read your satisfaction about our location, our breakfast and our friendly and helpful staff. Be sure we will share your satisfaction to them. We would ba happy to welcome you again, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

Great if you can find it

트립어드바이저 평점 4.0/5

royp324 Couples - 02/02/2018 TripAdvisor 인증 리뷰

Hotel is modern, clean and in the lovely old town area. The staff are helpful and breakfast was extensive and really good. However it took us two hours to find it and the satnav failed to locate it. Badly signposted. One small sign easily missed. Had to ask 3 people where it is. Underground car park very tight. Staff said many complain of difficulty finding hotel.

Dear Guest, Thank you for your comment, It is a pleasure to read your satisfaction about our friendly and helpfull staff, our breakfast and our location. We are sincerely sorry about the difficulty you met because of our location in the pedestrian and historical city center. We added road signs as many as we were allowed to in order to facilitate your arrival to the hotel. For your next stay, we advise you to enter "Rue des Arsins" in your satnav. On request, we can also send you a detailed map by email. We hope to welcome you again, Best Regards, C.Pomarède - Mercure Rouen Centre Cathedrale Manager

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