ソフィテル パリ ル フォーブル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,684 件のレビュー

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15, rue Boissy d'Anglas, 75008 PARIS, フランス

説明

ホテルのその他の情報

  • パリの中心で、ラグジュアリーとファッションのエスプリを

  • 有名な美術館に近接：ルーヴル、オルセー、オランジュリー、グラン+プティ・パレ

  • レストラン「Maison Blossom」で味わう、フランス流の「生活の中の美」と伝統料理

  • 「Bar du Faubourg」は必訪のスポット

  • 晴れた日にはテラスと美しい緑のパティオで

当ホテルの客室

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ホテル所在地

ソフィテル パリ ル フォーブル

15, rue Boissy d'Anglas
75008 PARIS
フランス

GPS:48.868528, 2.321506

電話番号
ファックス +33 1 44 94 14 28

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,684 件のレビュー

トリップアドバイザーの評価  4.5/5  1,552 件のレビュー

2025エクセレンス認証

Wonderful stay in the heart of Paris

トリップアドバイザーの評価 5.0/5

Roving56405418588 トリップアドバイザー認証口コミ

Really enjoyed our stay in this lovely hotel which is very well located! Great attention to details when it comes to amenities placed in the room for the birthday of my Girlfriend. The team is very helpful and no request is to much. Special thanks to the Front Office team for the friendly assistance, Concierge team for the wonderful suggestions and the Guest Relations team (Anne and Team) for the fantastic amenities in the room!

Dear Guest, Thank you so much for your wonderful feedback following your stay at Sofitel Paris le Faubourg ! W are thrilled to hear that you enjoyed your stay with us in the heart of Paris. It is especially rewarding to know that the birthday surprise for your girlfriend was appreciated — our team always strives to add those personal touches that make a stay truly memorable. Your kind words about our Front Office, Concierge, and Guest Relations teams mean a lot to us. We will be sure to pass along your compliments, which will certainly motivate everyone to continue delivering exceptional service. We hope to have the pleasure of welcoming you back very soon for another special stay. Warm regards, Lola - Quality Officer

Horrible client service

トリップアドバイザーの評価 1.0/5

Maureen K トリップアドバイザー認証口コミ

Very disappointed in the customer service at this hotel. Booked through Amex travel for three rooms and the hotel was paid for three rooms. Upon check in, they asked for a card for incidentals which we gave them. When we arrived home, we realized they additionally charged our card for the entire stay despite having pre-paid with Amex. It took over a week to get a response from anyone in the office at which point they said we would need to contact Amex. For a hotel that prides itself on being 5 star- it is not. Their communication and customer service is not good. Plenty of other hotels that value client loyalty and experience in Paris- I recommend you spend your money there.

Dear Guest, Thank you for taking the time to share your experience following your recent stay at Sofitel Paris Le Faubourg. We are sincerely sorry for the situation and the distress the billing discrepancy has caused you. Please trust that this unfortunate experience, particularly the misunderstanding concerning the billing process, does not represent our usual level of service. We truly regret the inconvenience this has caused. We hope to have the pleasure of welcoming you back soon to provide you with the truly seamless and excellent experience you expect and deserve from our hotel. Sincerely, Lola - Quality Officer

Great location&fantastic service&beautifull rooms.

トリップアドバイザーの評価 5.0/5

Safari17182659929 トリップアドバイザー認証口コミ

Great location in Paris and convenient location for shopping. Good service where the staffs are very attentive and helpfull. Beautifull room and a nice Gym.

Dear Guest, Thank you so much for your wonderful feedback following your stay at Sofitel Paris le Faubourg. We are thrilled to hear that you enjoyed our centrale location and that our dedicated team meet your expectations. We hope to have the pleasure to welcome you back again soon. Sincerely, Lola - Quality Officer

Parisian Elegance in a Welcoming, Chic Boutique Hotel

トリップアドバイザーの評価 5.0/5

KATHRYNM2161 トリップアドバイザー認証口コミ

Charming, elegant, welcoming environment from the moment we entered the Sofitel Le Faubourg in Paris! Gina at check in upgraded us to a Junior Suite which was Parisian chic and fabulous. Thomas, our concierge extraordinaire, was always gracious and helpful in offering restaurant ideas, arranging personal car service, mapping out local sites and lovely cafes to visit. Brendan was ever so charming and helpful at the desk as well. The Sofitel is located on private street with armed guards at either end due to Pres Macron's Elysee Palace sitting right around the corner. Such a luxurious, safe, and prestigious area of the city.. we felt like VIP's every time we taxied in and gave our names to the guards so we could pass! Breakfasts were fantastic.. a beautiful array of healthy and delicious choices adorned a charming atmosphere.. and made to order omelets or French dishes were offered as well. The lovely brunette woman greeting us there every morning is an absolute gem, remembering our names and preferences, and our travel partners. Johan, who served my favorite tea and omelet each day, was a pleasure to see and his service was exquisite. The morning he learned we were leaving he came out to the car to say a special good bye.. we will never forget that! Camille helped my sister step by step with a trip to urgent care when she felt unwell, as well as offering to have a doctor come to the hotel if she preferred. My sister sang her praises for days! It felt like a luxurious home, being greeted personally each time we came and left. We highly recommend staying in this fabulous Parisian hotel!

Dear Guest, Thank you so much for taking the time to write such a wonderfully review following your stay at Sofitel Paris le Faubourg ! We are delighted to know that your stay meet your expectation and hat you highly recommend our hotel. Your kind words about our team are the most rewarding feedback we can receive. Your review confirms that we are succeeding in our mission to be a luxurious home where you are greeted personally every time you arrive or leave. We eagerly await your return to the Sofitel Le Faubourg! Sincerely, Lola - Quality Officer

Great hotel and location

トリップアドバイザーの評価 5.0/5

Toni M トリップアドバイザー認証口コミ

The staff is extremely helpful, professional and friendly. Rooms are clean, nicely decorated and large. Breakfast is excellent. Location is phenomenal to shopping, museums, sites. Front desk shoutout to Maria and Francesca. Well priced for a five star hotel.

Dear Guest, Thank you so much for taking the time to share your feedback following your stay at Sofitel Paris le Faubourg ! We are thrilled to hear that your experience meet your experience. It is wonderful to know that you appreciated our central location. Your kind words about our team are the highest compliment we can receive. We will certainly pass your compliments to Maria and Francesca at the front desk; they will be delighted to know they made such a positive impact on your stay. We are also happy that you enjoyed our French breakfast and the confort of our room. We look forward to welcoming you back the next time your travels bring you to the city of light! Sincerely, Lola - Quality Officer

との提携 TripAdvisor

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  • 68 件のレビュー 8.9/10 バー＆飲料

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