ソフィテルパリルフォーブル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,708 件のレビュー

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ソフィテルパリルフォーブル - Image 1
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15, rue Boissy d'Anglas, 75008 パリ, フランス

説明

ホテルのその他の情報

  • Bureau VeritasによるALLSAFE認証

  • 有名な美術館に近接：ルーヴル、オルセー、オランジュリー、グラン+プティ・パレ

  • パリの中心でのご滞在を満喫していただけます

  • これなしには語れない、シックなランデブー

  • Terraces and a charming patio for sunny days

当ホテルの客室

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ホテル所在地

ソフィテルパリルフォーブル

15, rue Boissy d'Anglas
75008 パリ
フランス

GPS:48.868528, 2.321506

電話番号
ファックス +33 1 44 94 14 28

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,708 件のレビュー

トリップアドバイザーの評価  4.5/5  1,462 件のレビュー

2024エクセレンス認証

A top hotel

トリップアドバイザーの評価 5.0/5

502johnm Couples - トリップアドバイザー認証口コミ

This excellent well appointed hotel is a joy to stay at with excellent staff. The front desk is efficient and friendly and they ensure you have the room to suit your personal needs. The concierge desk is as as good a concierge desk as you will find anywhere. . It is knowledgeable and practical in advice given. We were assisted by Camille on this desk who was delightful and competent. The rooms are expertly serviced and fully equipped and furnished with a bed you would like to have at home ; so comfortable. This is the Paris hotel we will return to.

Cher Client, We are thrilled to hear that your stay at Sofitel Paris le Faubourg was truly exceptional. It is wonderful to know that you appreciated our prime location, comfortable accommodations, and the exceptional service provided by our staff. We are particularly pleased to hear about your positive experience with Camille. We will be sure to recognize her contributions. We look forward to welcoming you back to our Parisian home on your next visit to Paris. Sincerely, Lola - Quality Officer

Bad Bad Bad

トリップアドバイザーの評価 2.0/5

Bigbruises74 トリップアドバイザー認証口コミ

I really wanted to give this hotel a good review because all the staffs are really professional and made us feel really welcomed during our stay. The room, however; is the real disappointment. This hotel is rated 5 stars but really it is only 2. Besides the professional staffs and excellent location, nothing is good about the hotel. The condition and quality of the room is just unacceptable for the price we paid. For 1000 euros per night, it is just BAD. The room really needs a thorough cleaning, dust everywhere, pee streaks running down the toilet, cabinets are dirty with streaks, water leaks through the shower door and pools at vanity; I almost slipped twice. The room is dark, with inconsistent light glow, some white lights and others some warm. The most annoying thing is the light in the toilet, it is on censor and keeps going off every 15/30 sec. I mean what luxury hotel puts their lighting on censor?? The bed is super lumpy, and the box spring made a loud creak twice, we almost thought the bed is going to collapse. The breakfast service is superb slow and quality is average. Is it worth 1000 euros per night? No. Will I go back again? A Definite No.

3 day stay in Paris Sofitel Fauborg

トリップアドバイザーの評価 5.0/5

Aatif H ファミリー - トリップアドバイザー認証口コミ

Had an excellent stay at Sofitel. They were able to accomodate our family of 5. We had a great experience. The location was excellent and the amenities were superb. Everything was seem less and all of our needs were attended to promptly. Would stay here again

Airline lost bags- Concierges retrieved them!

トリップアドバイザーの評価 5.0/5

Sri S トリップアドバイザー認証口コミ

I write this review to honor in particular 2 concierges: Tomas and Camille. Lufthansa had lost my friend's luggage. Both Tomas and Camille went ABOVE AND BEYOND to help her find her bags. Calling the airlines, delivery service, and others to FIND her bag and EXPEDITE delivery. Each and every very time they contacted someone, they returned with clear COMMUNICATION of updates and how they (Tomas and Camille) planned to FOLLOW UP. Truly BECAUSE OF THEM, my friend finally received her bags!!

Dear Guest, Thank you for your kind words and for recognizing the exceptional work of our concierge team, particularly Thomas and Camille. We are proud of our team's commitment to providing excellent service, and we are thrilled to hear that their efforts helped resolve a difficult situation. We hope to have the opportunity to welcome you back to Paris and our Parisian home in the future. Sincerely, Lola - Quality Officer

Tiny rooms, struggling with English, with emails and cleaning

トリップアドバイザーの評価 2.0/5

BairamV74 ビジネス - トリップアドバイザー認証口コミ

To summarise: go stay in some other similarly priced hotel. Pay extra 100€ and stay at Marriott or something. Poor reservations. Struggling with English. Tiny tiny rooms. And you have to fight to get rooms services. Very basic breakfast too. Tiny bathroom. Only suitable for kids or tiny people under 50kg This is my experience so far. 5 of my friends are about to write similar reviews. We have been forced to stay here as a group. The hotel is hiding its emails, struggling with communications and has most ineffective reservation system. To book a room, you have to deal with 4 departments: 1. Reservation people (separate team for each location) - very polite, speak better English but have no access to email and can not take payments. 2. Some other department that has access to emails but can not make bookings and can not take payments. 3. Another department, which can take payments and issue payment links, but have no access to phone and barely speaks any English. 4. And of course before you reach any of these guys, you have to go through an operator. - And this is the single most serious obstacle! Operators don't speak English and send you left and right ad hoc. To wrong location, wrong department etc

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 131 件のレビュー 7.8/10 清潔さ
  • 66 件のレビュー 9.6/10 バー＆飲料
  • 11 件のレビュー 1.2/10 ウェルネス・温泉エリア

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