Sofitel Paris le Faubourg 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,702 件のレビュー

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15, rue Boissy d'Anglas, 75008 PARIS, フランス

説明

ホテルのその他の情報

  • パリの中心で、ラグジュアリーとファッションのエスプリを

  • 有名な美術館に近接：ルーヴル、オルセー、オランジュリー、グラン+プティ・パレ

  • レストラン「Maison Blossom」で味わう、フランス流の「生活の中の美」と伝統料理

  • 「Bar du Faubourg」は必訪のスポット

  • 晴れた日にはテラスと美しい緑のパティオで

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ホテル所在地

Sofitel Paris le Faubourg

15, rue Boissy d'Anglas
75008 PARIS
フランス

GPS:48.868528, 2.321506

電話番号
ファックス +33 1 44 94 14 28

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,702 件のレビュー

トリップアドバイザーの評価  4.5/5  1,556 件のレビュー

2025エクセレンス認証

Great hotel with excellent service

トリップアドバイザーの評価 5.0/5

Mohammed124273 トリップアドバイザー認証口コミ

I would like to express my appreciation for Alicia, who provided exceptional assistance during my stay at the hotel. She was incredibly kind, attentive, and always willing to help with anything I needed. Her positive attitude and professionalism made my stay much more comfortable and enjoyable. Alicia went above and beyond to ensure everything was perfect, and her service truly stood out. I’m very grateful for her support — she is a wonderful asset to the hotel.

Dear Monsieur Alkaabi, Thank you so much for sharing your wonderful feedback following your stay at Sofitel Paris le Faubourg. We are delighted to hear that you enjoyed your stay and that Alicia made such a positive impact on your experience. Your kind words about her attentiveness, professionalism, and dedication mean a lot to us. We will be sure to share your compliments with Alicia and the entire team — recognition like this is truly rewarding. We look forward to welcoming you back soon for another exceptional stay at Sofitel Paris Le Faubourg. Warm regards, Lola - Quality Officer

Sofitel - Love

トリップアドバイザーの評価 5.0/5

YYCTravelgirl10 トリップアドバイザー認証口コミ

We stayed at the Sofitel Paris Le Laubourg.  We love the Sofitel line of hotels.   This one really stood out for us.  The location was really good, especially as this was our first time in Paris.  Close to Fine Dining, Museums and great shopping.  We were welcomed by the amazing staff.  The rooms are very beautiful and quaint. The bathroom was really large especially for a Paris hotel.  The bed was really comfortable. We dinned a few times in the Lounge for breakfast and stopped in for drinks and dessert a few nights.  The lounge is very nice and cozy and the staff were great!.   The food and drinks were delicious as well.  We really enjoyed our stay here, it was perfect.

Dear Guest, Thank you so much for sharing your wonderful feedback following your stay at Sofitel Paris le Faubourg ! We are delighted to hear that your first visit to Paris was such a memorable experience. It is a pleasure to know you enjoyed our location, the comfort of your room, our culinary offerings and the service provided by our team. Your kind words mean a lot to us, and we will be sure to share them with the entire team. We look forward to welcoming you back for another perfect stay in Paris! Warm regards, Lola - Quality Officer

Wonderful stay in the heart of Paris

トリップアドバイザーの評価 5.0/5

Roving56405418588 トリップアドバイザー認証口コミ

Really enjoyed our stay in this lovely hotel which is very well located! Great attention to details when it comes to amenities placed in the room for the birthday of my Girlfriend. The team is very helpful and no request is to much. Special thanks to the Front Office team for the friendly assistance, Concierge team for the wonderful suggestions and the Guest Relations team (Anne and Team) for the fantastic amenities in the room!

Dear Guest, Thank you so much for your wonderful feedback following your stay at Sofitel Paris le Faubourg ! W are thrilled to hear that you enjoyed your stay with us in the heart of Paris. It is especially rewarding to know that the birthday surprise for your girlfriend was appreciated — our team always strives to add those personal touches that make a stay truly memorable. Your kind words about our Front Office, Concierge, and Guest Relations teams mean a lot to us. We will be sure to pass along your compliments, which will certainly motivate everyone to continue delivering exceptional service. We hope to have the pleasure of welcoming you back very soon for another special stay. Warm regards, Lola - Quality Officer

Horrible client service

トリップアドバイザーの評価 1.0/5

Maureen K トリップアドバイザー認証口コミ

Very disappointed in the customer service at this hotel. Booked through Amex travel for three rooms and the hotel was paid for three rooms. Upon check in, they asked for a card for incidentals which we gave them. When we arrived home, we realized they additionally charged our card for the entire stay despite having pre-paid with Amex. It took over a week to get a response from anyone in the office at which point they said we would need to contact Amex. For a hotel that prides itself on being 5 star- it is not. Their communication and customer service is not good. Plenty of other hotels that value client loyalty and experience in Paris- I recommend you spend your money there.

Dear Guest, Thank you for taking the time to share your experience following your recent stay at Sofitel Paris Le Faubourg. We are sincerely sorry for the situation and the distress the billing discrepancy has caused you. Please trust that this unfortunate experience, particularly the misunderstanding concerning the billing process, does not represent our usual level of service. We truly regret the inconvenience this has caused. We hope to have the pleasure of welcoming you back soon to provide you with the truly seamless and excellent experience you expect and deserve from our hotel. Sincerely, Lola - Quality Officer

Great location&fantastic service&beautifull rooms.

トリップアドバイザーの評価 5.0/5

Safari17182659929 トリップアドバイザー認証口コミ

Great location in Paris and convenient location for shopping. Good service where the staffs are very attentive and helpfull. Beautifull room and a nice Gym.

Dear Guest, Thank you so much for your wonderful feedback following your stay at Sofitel Paris le Faubourg. We are thrilled to hear that you enjoyed our centrale location and that our dedicated team meet your expectations. We hope to have the pleasure to welcome you back again soon. Sincerely, Lola - Quality Officer

との提携 TripAdvisor

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