メルキュールパリオペラガルニエホテル & スパ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,619 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • パリ中心部にあり、オペラ座のすぐそば

  • Spa Hysope® パリオペラ:ジャグジー、マッサージキャビン、フィットネスルームなど

  • ルームサービスのケータリングは 7 時から 23 時まで

  • テラス:壁に植物をあしらった、静かな屋内パティオ

  • 提携パートナー駐車場から徒歩4分

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

当ホテルの客室

ホテル所在地

メルキュールパリオペラガルニエホテル & スパ

4 rue de l 'Isly
75008 パリ
フランス

GPS:48.874806, 2.326376

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー

BAR

バー、中心に配置されたベンチ、建築物、詩的な木は、出会い、交流の場として最適です。厳選された素晴らしいメルキュールワインをシェアしてお楽しみください。ベジタブルウォールが付いた快適な屋内テラス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,619 件のレビュー

トリップアドバイザーの評価  4.0/5  1,600 件のレビュー

2023エクセレンス認証

Just Right

トリップアドバイザーの評価 4.0/5

Sanjay0123456 トリップアドバイザー認証口コミ

The hotel is well located, the staff is very friendly and helpful, breakfast is decent. Rooms are, well, Parisian. There is also an open area / courtyard which makes for a nice seating area. Would definitely stay here again.

Lovely hotel

トリップアドバイザーの評価 5.0/5

Toyota T トリップアドバイザー認証口コミ

This is a very clean and well kept hotel although the room we were in was very small with just enough room for one person to walk round the bed. We were disappointed that the advertised mini bar in the room did not contain alcohol, only soft drinks but this along with the provided tea and coffee was replenished daily. The air conditioning was quiet and coped adequately with the 36c outside temperatures. WiFi was excellent with coverage throughout the hotel. The daily breakfast layout was good with a four hour time slot to use it. Stocked with a large variety of food for all tastes this cannot be faulted and possibly the best breakfast layout of any hotel I've stayed in. Overall it is a lovely hotel with comfortable beds, good sound insulation allowing for a great nights sleep plus all staff were friendly and very helpful.

Chic boutique hotel, tiny room

トリップアドバイザーの評価 4.0/5

lkpoli トリップアドバイザー認証口コミ

Tiny room, barely walk, window to some middle court house, no view. This is the small and affordable hotel in Paris located at central. Walking distance to central shopping districts, the louvre, Eiffel tower... the hotel lobby is very chic design.

Dear Ikpoli, We thank you for taking time to share your experience at the Mercure Paris Opéra Garnier ! It is always a pleasure to receive positive feedback concerning our hotel lobby and location. Moreover, regarding the size of the room, we recommend you to book a Privilege or a Suite Privilege room for you next stay with us. They are much biger and has additional services included (minibar,slippers...). Also, at your check-in do not hesitate to ask us which kind of view (court,terasse,train station Saint-Lazare or street Isly) would you like to face regarding disponibilities. Thank you again for sharing your positive comments and remarks, Best wishes, Ambre - Front Desk

BED BUGS STAY AWAY

トリップアドバイザーの評価 1.0/5

Laura F トリップアドバイザー認証口コミ

Myself and my friend went on a trip to this ‘nice’ hotel. Upon arrival I was very impressed with the hotel as a whole. However, that night is when the NIGHTMARE began. The next morning I woke up with 31 bites on my legs that have now been confirmed by a doctor as BED BUG bites. After contacting the hotel about this problem they have been nothing but unhelpful and unapologetic about the situation. They are now stating that they have supposedly had the detection results and their hotel does not have bed bugs. BUT this can not be the case as my friend also has several bed bug bite marks on her which occurred during our stay. This suggests to me that they have come from one place that DISGUSTING HOTEL!!! Last Wednesday the deputy manager of this hotel offered myself and my friend a full refund but is now not responding to any of our emails about this. I am exceptionally disappointed as this was not cheap and has ruined our experience of Paris. Since coming home from that infested hotel myself and my friend have experienced nothing but pain and discomfort due to these bites. I will be taking this story to the press and selling my story to prevent anyone else harm!

Very small but nice hotel

トリップアドバイザーの評価 3.0/5

michlaz21 Friends getaway - トリップアドバイザー認証口コミ

Very small boutique hotel We stayed here for 6nights great locations, near the opera and main shops. reception were great and friendly. The rooms…..are very very small. I was a single person in a double room and had no floor space for my suitcase. It was really frustrating staying 6 nights. If you are planning to stay for only weekend then I would recommend. My suitcase had to remain closed and up on the side of my bed. No room to move around the room. Definitely not suitable for families. The bed are ok not the comfiest the shower hand held had some pressure over head shower had no pressure. The did not offer any amenities, I needed shower cap and was told they don’t stock any more.

Dear Michlaz21 Thank you very much for sharing your experience at our hotel. We are delighted to hear that you enjoyed our great location, close to the opera and main shopping areas, and the warm welcome from our reception team. We are sorry to hear that the size of the rooms did not meet your expectations and that this was a source of frustration during your six night stay. Your comment about insufficient space for your suitcase in a double room is noted. During your next stay, we invite you to book a Privilege room or a Privilege Suite which, in terms of surface area, would better meet your expectations. As for the beds and shower pressure, we also take your feedback into consideration, and we will endeavour to improve these aspects to offer our guests a more comfortable stay. In terms of amenities, we regret that we were unable to provide you with a shower cap during your stay. We will be reviewing our stock to ensure that we have sufficient products to meet the needs of our guests. Thank you again for sharing your experience. If you plan to stay in Paris again, we would be delighted to welcome you back and provide you with a more satisfying experience. Yours sincerely Lucie- assistant reception manager

との提携 TripAdvisor

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