Hotel Mercure Bordeaux Centre Ville 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.674 görüş

Hotel Mercure Bordeaux Centre Ville - Image 1
Hotel Mercure Bordeaux Centre Ville - Image 2
Hotel Mercure Bordeaux Centre Ville - Image 3
Hotel Mercure Bordeaux Centre Ville - Image 4

Açıklama

Otel ekstraları

  • Close to the downtown area and the main tourist spots.

  • A fully equipped fitness area.

  • 700m2 of catering spaces / flexible seminar rooms

  • An immersive Quiz Arena games room

  • The hotel has been awarded Green Key certification for its CSR commitments.

Konaklama olanaklarımız

Otelin konumu

Hotel Mercure Bordeaux Centre Ville

5 rue Robert Lateulade
33000 BORDEAUX
Fransa

GPS:44.83851, -0.586266

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Sans Pression

Şu anda kullanılamıyor

The Sans Pression is much more than a bar and restaurant. Unwind in this two-level space with a mix of different atmospheres The weekend is reserved for brunch: an all-you-can-eat buffet made for sharing.

Rezervasyon yaptir

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.674 görüş

TripAdvisor Derecesi  3.7/5  381 görüş

Can't fault it - great stay

Tripadvisor puanı 5.0/5

Excursion26836476383 TripAdvisor onaylı yorum

We just visited here and can't understand some of the negative reviews. We had a room (918) on the 9th floor and every staff member off staff (especially Anthony who checked us in) was accommodating, friendly, and professional, From the moment we checked in everything was great. There is a retro cool feel to the rooms and it was great to have a fridge and espresso machine! We even used room service for pizza and it was good. Yea, it's up a funny side street, however, it's close to the old town and within a 10 minute or so walk from everything. We would have no qualms about staying here next time we are in Bordeaux. We had a great experience here.

Hello Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay, especially the comfort of your room and the warm welcome from Anthony and the team. It’s great to know you appreciated the hotel’s style, location, and room service as well. We look forward to welcoming you back for another great stay in Bordeaux! Kind regards, The Mercure Bordeaux Centre team

Staff were excellent

Tripadvisor puanı 3.0/5

Valerie M TripAdvisor onaylı yorum

The room was large, but locked any storage space for unpacking. The bed was very comfortable, and the linen was excellent. No amenities were offered such as a shower cap or body lotion or even shampoo. There were no English TV stations except for a business channel. It was raining quite a bit when we were in Bordeaux, but umbrellas were only available for a rental fee of three euros. It is centrally located and just a short walk to the lovely old section of Bordeaux. The staff were friendly and helpful

Hello Valerie, Thank you for sharing your experience. We’re delighted to hear that you appreciated our central location, spacious room, and the warm welcome from our team. We’ve also taken note of your comments regarding amenities and TV options, as they help us identify areas for improvement. We hope to have the pleasure of welcoming you again soon. Kind regards, The Mercure Bordeaux Centre team

Avoid the breakfast.

Tripadvisor puanı 3.0/5

owens_jim TripAdvisor onaylı yorum

The hotel is conveniently situated near to the tram and city centre. The room was fine but breakfast is poor. Breakfast in a conference room, seated around circular 6-person tables. No windows and no atmosphere. Felt glum. Not a good way to start the day.

Hello Thank you for sharing your feedback. We’re glad you appreciated our central location, but we’re sorry that the breakfast experience didn’t meet your expectations. Your comments about the setting and atmosphere have been shared with our team to help us improve. We hope to have the opportunity to offer you a more pleasant stay next time. Kind regards, The Mercure Bordeaux Centre team

Terrible service

Tripadvisor puanı 2.0/5

Dream776003 TripAdvisor onaylı yorum

Nice and comfortable rooms, easy to go everywhere riding in the public transportation for ship price but the service in the hotel terrible.

Thank you for your feedback. We are glad you enjoyed the comfort of our rooms and the convenient location. We are sorry our service did not meet your expectations. Could you please share more details about your experience? Your input will help us improve. Best regards

temperature hot rooms.

Tripadvisor puanı 3.0/5

Metter C TripAdvisor onaylı yorum

The room size is average. The air conditioning does not work. The room stays at 25 °C, and one evening it rose to 27°C. I asked the front desk to check the air conditioning. They were very nice, but the air conditioning, even when set to 19C, the lowest it went to was 24C. The other was that there is no cold water in the heat. It drips and only works when it is set to hot.

Thank you for sharing your feedback. We are truly sorry to read about the issues you encountered with the air conditioning and water temperature during your stay. Please accept our sincere apologies for the inconvenience caused. Our technical team has been informed to check and resolve these concerns to ensure better comfort for our future guests. We are pleased to know that our front desk team was helpful, and we will share your kind words with them. We hope to have the opportunity to welcome you back under improved conditions and offer you a more pleasant experience. Kind regards,

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 836 görüş 8.2/10 Konum
  • 1.054 görüş 6.8/10 Oda
  • 1.332 görüş 9.1/10 Hizmet
  • 10 görüş 8.3/10 Wifi
  • 565 görüş 8.7/10 Kahvaltı
  • 319 görüş 6.8/10 Hijyen
  • 207 görüş 4.4/10 Otel Donanımları
  • 10 görüş 4.2/10 Wellness Bölümü

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Bordeaux şehrindeki tüm otellerimiz