Hotel Am Konzerthaus - MGallery Collection 4.5성

고객 평점 (ALL 평가) 4.7/5 2,201 리뷰

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호텔 위치

Hotel Am Konzerthaus - MGallery Collection

Am Heumarkt 35-37
1030 
오스트리아

GPS:48.199693, 16.377311

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
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  • 100% 금연 호텔
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APRON

미쉐린 스타 1개와 고 에 미요(Gault et Millau) 토크 4개를 받은 호텔 레스토랑 에이프런(APRON)은 현대적으로 해석한 오스트리아 요리를 선보입니다. 슈테판 스파이저(Stefan Speiser) 셰프는 베스트 셰프 50인 명단에 포함되었습니다. 예약이 필요합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  2,201 리뷰

TripAdvisor 평가  4.4/5  319 리뷰

2025으뜸 시설

Comfortable and modern hotel in a good location

트립어드바이저 평점 4.0/5

KentishMole TripAdvisor 인증 리뷰

Very much enjoyed our stay here and would recommend. We had a deluxe room which was spacious with attractive contemporary decor. Location was very good - just outside the central ring road so quiet outside but an easy stroll in Vienna’s main attractions. Front desk staff were helpful and efficient. Apron restaurant is superb - see separate review. Two points for improvement: would have been good to have a smart TV (minor point) but more more significant, breakfast arrangements - on our final day there was no space other than an communal table in an adjacent windowless room. For €33 a head this should be better.

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed your deluxe room, our convenient location, and the helpful service of our front desk team. It’s wonderful to know that your overall stay was pleasant and that you would recommend our hotel. We appreciate your comments regarding the TV and breakfast arrangements, your feedback is very valuable, and we will review ways to improve the breakfast experience, particularly during busy periods. It was a pleasure to have you with us, and we hope to welcome you back soon for another enjoyable stay in Vienna. Kind regards, Melanie Huber Front Office Agent

Boutique Feel

트립어드바이저 평점 5.0/5

Mai S TripAdvisor 인증 리뷰

This hotel is not in the main walking area but slightly outside the “town centre”. It is about a 15 min walk. There is a Big Bus Tour stop across the major road. The location is ideal for most venues and taxis are often outside the hotel as there is a major Theatre around the corner. We really enjoyed the small boutique feel of the hotel. The staff are friendly, rooms are comfortable, clean and have all the amenities. Comfortable pillows and we had twin beds which were ideal for my daughter and I. We ate dinner at the bar one night and it was very good. Several nights we would come back from the Opera, Ballet and theatre to have a drink in the bar - excellent. As a woman traveller I loved the location, vibe and felt safe walking in the area. I will be staying there again! I thought it was excellent value for money.

Dear Guest, Thank you so much for your wonderful and detailed review. We’re thrilled to hear that you enjoyed the boutique atmosphere of our hotel and that our location, rooms, and bar made your stay so pleasant. It’s especially lovely to know that you felt comfortable and safe exploring the area, that means a great deal to us. Your kind words about our friendly team and your positive dining experience at the bar are truly appreciated. We’re delighted that you plan to return, and we very much look forward to welcoming you back for another excellent stay in Vienna. Kind regards, Melanie Huber Front Office Agent

Thank you for your help, Victoria and Armando.

트립어드바이저 평점 5.0/5

elenag241 TripAdvisor 인증 리뷰

My son and I stayed in August. Enjoyed the proximity to State Opera and Belvedere. It was scorching hot at that moment in Vienna and having an a/c in the hotel was a huge relief. Especially thankful to Victoria and Armando for helping us out when we accidentally overstayed a night and got very stressed out about it.

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to hear that you and your son enjoyed your stay with us, especially our convenient location and the comfort of air conditioning during the hot summer days. Your kind words for Victoria and Armando mean a lot – we will make sure to share your appreciation with them. We are so glad they could assist you and help ease the stress of your extended stay. It was a pleasure having you with us, and we truly hope to welcome you back to Vienna again soon. Kind regards, Melanie Huber Front Office Agent

고객 평점 4.5/5

Youngju H. 1인 - 전체(All) 통지 확인

시설이 현대식이라 편함. 깔끔한 객실과 편안한 침대. 풍성하고 다양한 아침식사. 특히 일본인 직원이 같은 동양인이라 미소스프와 죽이 있다고 알려주고 잘 챙겨주어서 감사합니다.

Dear Younju h., Thank you for taking the time to share your experience with us. We’re truly pleased to know that your stay was enjoyable and that our team provided attentive and thoughtful service. Guest comfort and a welcoming atmosphere are very important to us, and it’s always rewarding to hear when those efforts make a positive impression. We look forward to the opportunity of welcoming you again in the future. Warm regards, Markella N. Front Office Agent

OK if you don't need a sink

트립어드바이저 평점 1.0/5

Vicky W TripAdvisor 인증 리뷰

We arrived at the hotel at around 8 PM after a long day of traveling. We got to our room and made it an early night with neither of us realizing there was a problem. When we woke up, we realized the sink would not drain. We told the front desk in the morning. We went about our day and when we came back to the hotel, the sink drain still would not work. By this time, the cleaning staff had been in the room, rinsed our coffee cups in the sink that had old soapy water in it and left it still backed up. We called to the front desk and a woman came and looked at it, she sent the front desk clerk to look at it and he couldn't fix it, either. This is the only sink in the room, so washing hands, brushing teeth,etc was not an easy task. They said they couldn't move us to another room because they were fully booked, even though I went on their website and another booking site that showed availability that very night. We were then chastised for not telling them on Friday night that it wasn't working. We were offered 2 free drinks for the inconvenience and when I pointed out that wasn't adequate, we were offered free parking as well. The next morning when we checked out, we were also offered free breakfast. To me, a hotel should offer a comfortable place to sleep and a functional bathroom. They fell short on 50% of that

Dear esteemed Guest, Thank you for taking the time to share your detailed feedback about your recent stay. We are truly sorry that you experienced this inconvenience and that we were unable to provide the seamless and comfortable experience you rightfully expected. The issue with the sink should have been resolved more efficiently, and we regret that despite the efforts of our team, a proper solution was not found during your stay. Unfortunately, the hotel was operating at full capacity that night, which limited our ability to relocate you to another room. While our team offered gestures of goodwill such as complimentary drinks, parking, and breakfast, we recognize that these did not make up for the inconvenience of not having a fully functional bathroom. Please accept our sincerest apologies once again. Your feedback has already been shared with both our maintenance and housekeeping teams to ensure that similar situations are addressed more promptly in the future. We hope you might consider giving us another opportunity to restore your confidence in us. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,248 리뷰 9.5/10 위치
  • 1,344 리뷰 8.2/10 객실
  • 1,566 리뷰 9.1/10 서비스
  • 19 리뷰 6.7/10 인터넷 가격
  • 930 리뷰 9.2/10 조식
  • 452 리뷰 8.8/10 청결도
  • 416 리뷰 9.3/10 분위기

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