호텔 암 콘체르트하우스 비엔나 엠갤러리 4.5성

고객 평점 (ALL 평가) 4.7/5 1,937 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
호텔 암 콘체르트하우스 비엔나 엠갤러리 - Image 1
호텔 암 콘체르트하우스 비엔나 엠갤러리 - Image 2
호텔 암 콘체르트하우스 비엔나 엠갤러리 - Image 3
호텔 암 콘체르트하우스 비엔나 엠갤러리 - Image 4
Am Heumarkt 35-37, 1030 빈, 오스트리아

호텔설명

호텔 추가 정보

  • 새롭게 단장한 객실에서 즐거운 시간을 보내세요.

  • 당사는 EU 에코라벨과 오스트리아 에코라벨의 지속가능성 인증을 받았습니다.

  • 미슐랭 1스타 레스토랑인 에이프런에서 파인 다이닝을 즐겨보세요.

  • 객실 내 무료 생수, WIFI, 커피 및 티.

  • 컨시어지 및 포터 서비스, 구내 지하 주차장을 이용하실 수 있습니다.

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

호텔 암 콘체르트하우스 비엔나 엠갤러리

Am Heumarkt 35-37
1030 빈
오스트리아

GPS:48.199693, 16.377311

전화
팩스 +43 1 71616844

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

APRON

미쉐린 스타 1개와 고 에 미요(Gault et Millau) 토크 4개를 받은 호텔 레스토랑 에이프런(APRON)은 현대적으로 해석한 오스트리아 요리를 선보입니다. 슈테판 스파이저(Stefan Speiser) 셰프는 베스트 셰프 50인 명단에 포함되었습니다. 예약이 필요합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  1,937 리뷰

TripAdvisor 평가  4.5/5  274 리뷰

2024으뜸 시설

Superb

트립어드바이저 평점 5.0/5

jeva72 비즈니스 - TripAdvisor 인증 리뷰

Central located hotel, with parking possibility( garage) But be careful, the door is the garage is not wide! The hotel is very stylish and elegant with cookie box at reception. For me the corridors are overheated. Staff is friendly, breakfast is superb!

Dear Jeva72, Thank you for your kind review! We’re so glad you enjoyed our central location, stylish ambiance, and the warm hospitality of our team. We’re also pleased that you appreciated the breakfast and the cookies at reception! We appreciate your feedback about the garage door, and we’ll make sure to inform guests to be cautious. Additionally, we’ll review the temperature in the corridors to ensure that all areas are comfortable for our guests. We hope to welcome you back soon for another wonderful stay at the Hotel am Konzerthaus - MGallery! Best regards, Katarina Panacz Front Office Agent

Loved this Hotel

트립어드바이저 평점 5.0/5

srsobus Friends getaway - TripAdvisor 인증 리뷰

This hotel is very lovely, in a lovely convenient area. The front desk and Manager were nice. Had an issue upon our arrival because of a water break. However, we were moved to another hotel for one night. Also hotel paid taxi both ways. The next morning they could not be more accommodating. Just sorry we missed our first night here.

Dear Srsobus, Thank you so much for your kind words and understanding! We’re thrilled to hear you enjoyed your stay with us and found our location and team so welcoming. We truly regret the inconvenience caused by the water break upon your arrival. Thank you for your patience and understanding as we worked to ensure your comfort by arranging alternate accommodations and transportation. It means so much to us that you appreciated our efforts to make things right the next morning. We’re just as sorry that you missed your first night with us and hope to have the opportunity to welcome you back for a flawless stay in the future. Kind regards, Melanie - Hotel Am Konzerthaus

Three day break

트립어드바이저 평점 5.0/5

joycet140 Couples - TripAdvisor 인증 리뷰

Hotel in a good location, we got the CAT train from the airport then walked to hotel about 15 min walk or one stop on metro. Check in was quick with friendly staff. Room comfortable, but only fault was the shower head not staying up, not sure if we had the same room as a previous review or if they have the problem in a few rooms. If being a bit picky could say the room could do with a few touch ups but overall we enjoyed our stay. We found location good , we walked to most places but Stratpark station five minutes away or trams nearby. Breakfast was good, although €30 per person is quite a lot. Vienna a lovely city and if we return would stay here again.

Dear Joycet, Thank you for taking the time to share your experience with us! We’re pleased to hear that you enjoyed our convenient location, with easy access from the airport and nearby transport options, as well as the comfort of your room and the friendliness of our staff. We’re sorry to learn about the issue with the shower head and appreciate you bringing it to our attention. We'll ensure our maintenance team checks and resolves this promptly to improve the experience for future guests. Your note about room touch-ups is also valuable feedback, and we will continue to work on maintaining and enhancing our facilities. We’re glad you enjoyed breakfast, though we understand your concern regarding the pricing. We strive to provide a wide variety of high-quality options, and your feedback will help us evaluate the value we offer. It’s wonderful to hear that you’d consider staying with us again, and we look forward to welcoming you back to explore more of Vienna’s charm in the future! Kind regards Melanie - Hotel Am Konzerthaus

Unfortunate Issue due to Poor Communication

트립어드바이저 평점 3.0/5

Jennifer C TripAdvisor 인증 리뷰

Pro: Room was spacious & clean. It was attended to every morning and evening during our 3 night stay from November 28 through December 1st of 2024. Con: When we checked-in, we were given a “drink of your choice” voucher for 2 drinks to redeem at the restaurant bar that sits in the hotel lobby (see photo attached). This was given to us perhaps because we signed up for their Accor loyalty program so that we were granted free early check in to our room. We went to the bar on night 2 of our stay. We sat at one of the small cocktail tables next to the bar and ordered 2 cocktails from the drink menu that the waiter handed us, priced at 16 EUR each. When we finished our drinks and handed the waiter our voucher – the waiter said he could not accept it because we ordered from the non “Welcome Guest” menu. We said we were unaware of a separate menu and the waiter said the menu was posted at the bar – which we did not see because we immediately sat at a table and not at the bar. The “Welcome Guest” menu had different cocktail options, but were also priced at 16 EUR same as the “normal” drink menu. Instead of arguing further with the waiter (it was getting late and we had another long day ahead of us of sight-seeing) – we unhappily paid the 32 EUR bill and went back to our room for the night to get much needed rest. The next morning, we explained the issue to the attendant at the hotel front desk hoping to get a reimbursement. We said no one explained to us that there was a separate menu for our vouchers (during check-in nor when we sat down at the bar table the night before). He went to the bar manager and then came back and said they could not refund us as this was the agreement between the hotel and the restaurant bar. This was an unfortunate incident that could have been prevented with better communication from the front desk during check-in and/or clearer signage at the bar, tables or menus. We hope our experience helps future guests that are offered the same vouchers and can save unnecessary/unplanned expenditures. “Drink of your choice” is very mis-leading. This situation unfortunately diminished our experience with this otherwise lovely hotel.

Dear Mrs. Jennifer Thank you for sharing your detailed feedback about your stay with us. We’re delighted to hear that you found your room spacious, clean, and well-attended throughout your visit. Providing a comfortable and welcoming environment is always our priority, and we’re glad we met your expectations in that regard. However, we are truly sorry to learn about your experience with the drink vouchers. We understand how frustrating and disappointing it must have been to face such confusion. Please accept our sincerest apologies for the lack of clarity regarding the “Welcome Guest” menu and for any inconvenience caused. Your comments highlight an important area where we can improve, and we will take immediate steps to ensure that future guests are given clearer instructions about the voucher terms during check-in and that proper signage is placed at the bar. We truly appreciate your understanding and the constructive feedback you’ve provided. It helps us refine our services and enhance the guest experience. We hope this incident won’t overshadow the positive aspects of your stay, and we’d love the opportunity to welcome you back and provide you with the flawless experience you deserve. Kind regards, Melanie - Hotel Am Konzerthaus

Excellent!

트립어드바이저 평점 5.0/5

Rhi3 TripAdvisor 인증 리뷰

Really lovely hotel. We stayed for here for 4 mights, helpful staff on checkin, the hotel as a dark atmospheric feel but it works. Bright xmas tree and decs. Not cheap but nice hotel bar - we didn't eat but staff friendly and helpful. Good location. Quiet - but we were on 7th floor. If you come here it is only 32 euros by uber to the airport and it is 15 euros per person on the aiport train - worth noting. Hotel is 20 mins from main station walking but I would recommend a taxi - best to get uber from airport given cost. We didn't have breakfast at 30 euros pp.

Dear Guest, thank you so much for sharing your experience with us. We’re delighted to hear that you enjoyed your stay and found our staff helpful during check-in. We’re glad you appreciated the hotel's atmosphere, as well as the festive touch of the Christmas tree and decorations! It’s also great to know that you found our location to be convenient and the hotel bar to your liking. Thank you for your useful tips regarding transportation options to and from the airport and main station. We’re happy that the quietness of the 7th floor added to your comfort during your stay. We hope to welcome you again in the future, and perhaps next time, you’ll have the opportunity to enjoy our breakfast offering! Best regards, Katarina - Front Office

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,167 리뷰 9.6/10 위치
  • 1,297 리뷰 8.3/10 객실
  • 1,396 리뷰 9.3/10 서비스
  • 20 리뷰 7.5/10 인터넷 가격
  • 899 리뷰 9.3/10 조식
  • 675 리뷰 7.5/10 안락함
  • 426 리뷰 8.4/10 청결도
  • 359 리뷰 9.2/10 분위기

Powered by Trustyou

주변에 있는 다른 시설

빈 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.