ibis Setubal 2 gwiazdki

Stayed at the Ibis for a few days and the location isn't great as it's not actually in Setubal. It's more than an hour's walk into town with some stretches of the road on highways with no pavements so it was a bit awkward. We arrived in the evening on Sunday and there were no restaurants open nearby & the hotel restaurant wasn't open either so we had to drive to Burger King to get a meal. There are only two floors at the hotel and rooms are along a long corridor so it's quite noisy with the movement of guests and the banging of doors. The room itself is a room of two halves where the bedroom bit looks quite dated & window was old but the bathroom looks modern and recently refurbished. It's like they couldn't quite be bothered to refurbish the whole place! The room was a good size with ample storage space & did feel clean. The bed was comfortable & the hotel does seem to be making an effort in terms of environmental credentials - toiletries are in dispensers which can be topped up & they smelt v nice! Also there are recycling bins in reception. Some things can be improved though. There is no bin in the room and no tea/ coffee making facilities or a fridge which would have been convenient. The quilt is a tad thick for warm weather. The hair dryer wasn't very useful as it just blows out warm air & takes forever to dry my hair even when it's on the highest setting. There weren't many electric sockets in the room, with the main ones near the window so if it's open when it's raining, they could get wet. The door to the toilet opens in an awkward way so it blocks access to the rest of the room. We paid for brekkie one day (7.50€ per person) & the good thing was the availability of fresh juices and the environmentally friendly jam & preserve dispensers. Bread rolls & croissants were cold & didn't seem fresh; cold boiled eggs tasted sour so they could have been off. We were glad to see pasteis de nata on offer & the pastry was nice and crisp but the custard was way too sweet, which was a shame. We did enjoy the pool which looked fairly clean other than some weird bits floating in it and the resident cats are adorable! Pool towels can be obtained from reception, if needed, which was convenient. If you have access to a car it would be a good place to stay for the price but if you are on public transport, you would be better off staying somewhere alot more central with easy access to the delights of Setubal!

Still with single use plastic. Reception staff very useful and friendly. Room window very dirty, in need of a very hard cleaning. But the room was clean and very quiet and nice and sunny. Overall the hotel was better than i expected.

I, female, staid 4 nights at the IBIS in February 2020. Housekeeping stole some of my cosmetics and I wondered why the housekeeping crew kept smirking at me. At home then I realised the missing items. Plus the Sunday receptionist, male, argued with me for 20 minutes in front of other guests that I need to pay for 5 nights, not 4. He tried to confuse me by counting the check-out day as a day to pay. Not until I asked for the manager he finally relented.

Ibis hotels are excellent value for money and we always use them in Portugal when travelling. Setubal Ibis is a taxi ride from the town. Spotlessly clean, great facilities, good choice of buffet breakfast and lovely staff. Would highly recommend this hotel

The room was dirty, specially the bathroom with hair and it was a terrible stink of kitchen all over the room. Something was wrong with the ventilation and we had to change the room for the terrible odor.