Mercure Amsterdam City Hotel bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.4/5 3.571 ulasan

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Deskripsi

Keistimewaan hotel

  • Teras yang menghadap Sungai Amstel

  • Hanya 15 kilometer dari Bandara Schiphol

  • Tersedia sewa sepeda

  • Hotel ini tidak melayani pembayaran tunai, hanya menerima pembayaran kartu

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Lokasi hotel

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Belanda

GPS:52.335579, 4.913228

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

FLOOR RESTAURANT & LOUNGE

In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Pascal Vos. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!

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Peringkat ALL  4.4/5  3.571 ulasan

Peringkat TripAdvisor  4.0/5  2.893 ulasan

Sertifikat keunggulan 2024

Comfortable Chain Hotel

Catatan Tripadvisor 4.0/5

Robbie P Ulasan TripAdvisor tersertifikasi

Average chain hotel, nothing jumps out as too awful. Staff were always friendly and helpful and the room itself was comfortable and sleek. Only downside was the location of the hotel, as the nearest train station into Amsterdam city central was not open, making getting around Amsterdam quite difficult. But not really the hotel's fault!

Dear Robbie, Thank you for taking the time to share your review. We are delighted that you found our staff to be always friendly and helpful and that the comfort and sleek design of our rooms met your expectations. Our team takes great pride in providing a welcoming atmosphere and ensuring that our accommodations are up to the high standards our guests deserve. However, we regret to hear that the accessibility of Amsterdam's city center posed a challenge during your stay due to the nearest train station being temporarily closed. We understand the importance of convenient transportation and apologize for any inconvenience this may have caused. Nonetheless, we are pleased that you enjoyed the overall experience at our hotel. We hope that the alternative public transport options, such as the nearby metro stations Overamstel and Spaklerweg, were able to assist you in exploring the beautiful city of Amsterdam with ease. We hope we will have the opportunity to see you again in the future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Great stay

Catatan Tripadvisor 4.0/5

Cruiser18393765405 Ulasan TripAdvisor tersertifikasi

Overall the mercure is a great hotel. It's located outside of the city centre but the metro is a ten minute walk and there is a direct line to central. The rooms are modern in design and the shower is hot and powerful. I would say the breakfast is very expensive 25 euros each and although it is nice it isn't worth the cost.

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed the modern design of our rooms and the quality of our shower facilities. Our team works diligently to provide a comfortable and contemporary environment for our guests, and it is great to hear when this has been appreciated. However, we understand your concerns regarding the breakfast pricing. As of May 2022, the buffet breakfast is priced at EUR 21.00 per person, offering a wide selection of warm and cold items, designed to cater to various tastes and preferences. We aim to provide value for our guests with our comprehensive breakfast options, and we're sorry if this did not meet your expectations. Nonetheless, we're pleased that you found our location convenient for accessing the heart of Amsterdam with just a short walk to the metro station leading directly to central areas. It's wonderful to know that our location added value to your stay with us. We are hoping to welcome you back in the future. All the best. Francis Windt, General Manager, Mercure Hotel Amsterdam City

A room with a great view!

Catatan Tripadvisor 4.0/5

Mary L Ulasan TripAdvisor tersertifikasi

A nice hotel in Amsterdam with a great view. The room was quite small but very clean. There was a refrigerator in the room. The bed was comfortable, bathroom was a nice size but no safety bars in the shower. This hotel was not very close to the City Center; had to take a taxi. Breakfast was excellent! Reception staff very friendly and helpful.

Dear Lewis, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you appreciated the stunning vistas from your room, the impeccable cleanliness, and the amenities such as the refrigerator that contributed to the comfort of your stay. It is also wonderful to hear that you found the bed to be comfortable, which is a testament to our commitment to ensuring a restful sleep for our guests with our high-quality bedding and the option to request additional pillows for your utmost comfort. However, we regret to hear about your concerns regarding the absence of safety bars in the shower and the distance from the city center. Your safety and satisfaction are of paramount importance to us, and we will certainly take your comments into consideration. While our location is indeed a bit removed from the hustle and bustle, we hope the serene views over the river and the convenience of nearby public transport options provided a pleasant balance during your stay. Finally, we are delighted that the breakfast selection met your expectations, offering a variety of warm and cold items to start your day right. Our staff strives to provide exceptional service, and it's gratifying to know that their friendliness and helpfulness made a positive impact on your experience with us. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

lokasi dekat dengan metro

Catatan tamu Avis 4.5/5

Derry A. P. Keluarga - Ulasan terverifikasi ALL

Kamar dibersihkan setiap hari, pelayanan ramah terutama saat check in dam breakfast

Terima kasih atas ulasan Anda, Derry! Sungguh menyenangkan mengetahui bahwa Anda memiliki pengalaman yang luar biasa di Mercure Amsterdam City. Kami sangat senang bahwa Anda menikmati kebersihan kamar dan layanan staf kami yang ramah, yang selalu berusaha untuk memberikan pelayanan terbaik dan memastikan kenyamanan selama masa menginap Anda. Kamar kami memang dilengkapi dengan fasilitas modern dan dirawat dengan baik untuk memastikan kepuasan Anda. Namun, kami memahami bahwa Anda mengalami masalah dengan sinyal selama menginap. Kami mengakui bahwa konektivitas merupakan bagian penting dari pengalaman menginap dan meminta maaf atas ketidaknyamanan ini. Kami akan memeriksa masalah ini untuk melihat bagaimana kami dapat memperbaiki situasi bagi tamu di masa mendatang. Terakhir, kami amat senang Anda menikmati lokasi hotel yang strategis dekat dengan stasiun metro, yang memberikan akses mudah ke berbagai atraksi dan bisnis di Amsterdam. Kami bangga dengan lokasi kami yang memungkinkan tamu untuk menjelajahi kota dengan mudah dan nyaman. Kami berharap dapat menyambut Anda kembali di hotel kami di masa mendatang. Terima kasih sekali lagi, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Couple's weekend away

Catatan Tripadvisor 4.0/5

Quest07471809078 Couples - Ulasan TripAdvisor tersertifikasi

The hotel location is great, just outside of the centre, reachable by metro (10 minutes walk) or tram (25 minutes walk). We used both options and it gives you an idea of the area. We stayed for a long weekend and had a great time. The reception staff are impeccable. The room was great with a lovely view on the 16th floor. We consumed breakfast however that was slightly disappointing. The fresh dishes were nice but for a 4 star hotel some of the produce such as coffee, jams and juices could be of a better quality. For the produce, it is quite overpriced in comparison with other Mercure hotels. Awi, however, the chef who was also helping out in the restaurant made it two perfect mornings for us. The view from the bar is lovely over the water and we would definitely recommend this property for other travellers.

Dear Guest, Thank you for your review about our hotel. We are delighted that you found our hotel's location convenient and that our reception staff provided impeccable service during your stay. The comfort and satisfaction of our guests are our top priorities, and we are pleased that you enjoyed your room and the stunning view from the 16th floor. However, we apologize if the breakfast did not entirely meet your expectations in terms of quality and pricing. At Mercure Amsterdam City, we continuously strive to provide a wide selection of fresh and high-quality items for our guests, and we will take your feedback into consideration as we review our breakfast offerings. Nonetheless, it is great to hear that you had two perfect mornings, thanks to the efforts of our Chef Awi. We also appreciate your recommendation of our property to other travelers, and we're thrilled that you enjoyed the lovely views from our bar overlooking the water. We are hoping to welcome you back in the future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

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