蒂尔堡中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,323 评论

保证最优惠房价
蒂尔堡中心美居酒店 - Image 1
蒂尔堡中心美居酒店 - Image 2
蒂尔堡中心美居酒店 - Image 3
蒂尔堡中心美居酒店 - Image 4
Heuvel 37, 5038 CP 蒂尔堡, 荷兰

描述

酒店其他优惠

  • 设有游泳池和红外线桑拿房，让您尽情放松身心

  • 获得绿钥匙黄金级认证

  • 艾夫特琳合作伙伴酒店

  • 位于市中心

  • 设有几间家庭房

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

蒂尔堡中心美居酒店

Heuvel 37
5038 CP 蒂尔堡
荷兰

GPS:51.557116, 5.090865

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

Bar Mercure Hotel

花点时间在我们酒店的酒吧喝一杯。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,323 评论

TripAdvisor 评级  4.0/5  886 评论

This Hotel is Terrific You Will Enjoy Everything About Your Visit

Tripadvisor 评级 5.0/5

N8257IRlynnm Friends getaway - 经 TripAdvisor 认证的评论

From its prime location in the center of all the action in Tilburg, to the comfortable rooms with all the extras to make your visit easy, to the incredible breakfast buffet and other meals and drinks in the bar. Mercure is THE place to stay in Tilburg. Mercure is a quick walk from the train station, just down the street from the concert venue, in the plaza with lots of shopping and some of the best restaurants we have ever dined in. The views are wonderful as well. You will not be disappointed!

Dear, Thank you for your enthusiastic review! We're thrilled to hear that you thoroughly enjoyed your stay at Mercure Tilburg Centrum. It's fantastic to know that you appreciated our prime location, comfortable rooms, and the wide array of amenities available to make your visit effortless. We take great pride in offering a delightful breakfast buffet and a diverse selection of meals and drinks at our bar. It's wonderful to hear that you found them to your liking. Our central location, within walking distance from the train station and close proximity to the concert venue, indeed makes us a convenient choice for travelers. We're delighted that you were able to explore the nearby shopping plaza and experience some of the best restaurants in the area. Thank you for highlighting the wonderful views as well. We aim to provide our guests with a memorable experience, and we're delighted that we succeeded in doing so during your visit. We look forward to welcoming you back to Mercure Tilburg Centrum in the future for another fantastic stay! Warm regards, Ganna El Khatib, Customer Service

Noisy... new restaurant in hotel is bad

Tripadvisor 评级 3.0/5

Walther P 经 TripAdvisor 认证的评论

It was 4 stars (noisy location), but now it is 3 stars. The rooms are the same (still noisy, bring plugs), but the restaurant has changed. Very slow service, inexperienced staff who are not visible (nor a manager), and cold food. Fortunately, there are many other nice restaurants in the area. Breakfast good.

Dear, We deeply regret to learn that your experience with us did not meet your expectations, resulting in a downgrade from 4 stars to 3 stars. I apologize for the disappointing experience you had at our restaurant during your recent stay. Your feedback is invaluable to us as we continuously strive to improve our services and ensure that all our guests have a pleasant stay with us. Providing attentive service and quality meals are priorities for us, and we regret that we fell short on this occasion. I would like to personally assist you further with the issues you encountered during your restaurant visit, as this does not meet the standards we aim to uphold. Could you please provide me with the date and time of your reservation at the restaurant? You can send your response via email to customerservice@mercure-tilburg.nl, and I will ensure that your feedback is addressed promptly and appropriately. Regarding the noise issue, we apologize for any inconvenience this may have caused. As a 4-star hotel nestled in the heart of Tilburg, we are committed to providing our guests with an exceptional experience. For those seeking a tranquil and comfortable retreat, we offer our spacious Privilege rooms located at the rear of our hotel. Our Privilege rooms are thoughtfully designed to offer our guests a serene environment away from any potential noise disturbances. With added amenities such as a filled minibar, , bathrobe and slippers, a bottle of Chaudfontaine water, a premium WiFi voucher, a selection of magazines, and complimentary access to our gym, our guests can relax and enjoy all the conveniences our accommodation has to offer. Once again, I apologize for any inconvenience caused, we value your patronage and hope to have the opportunity to regain your trust in the future. Kind regards, Ganna El Khatib, Customer Service

Mercure restaurant

Tripadvisor 评级 5.0/5

Michelle P 经 TripAdvisor 认证的评论

I ate in the Mercure restaurant and had a lovely truffle pasta dish and warm bread with tapenade and garlic butter sides. The Italian red wine came recommended by Robin, (who served me in the restaurant and made me feel so welcome and comfortable), and the wine was as good as he said it would be. Great friendly staff, good food and wine, enjoyable evening all round. I recommend the hotel and its restaurant and I'll dine there again.

Dear. Thank you so much for sharing your wonderful dining experience at our Mercure restaurant! We're thrilled to hear that you enjoyed our delicious truffle pasta dish and the warm bread with tapenade and garlic butter sides. It's fantastic to know that the Italian red wine recommended by Robin complemented your meal perfectly. We'll be sure to pass along your kind words to Robin, who will be delighted to hear that he made your dining experience welcoming and comfortable. Our team takes great pride in providing friendly and attentive service, and it's fantastic to hear that they contributed to making your evening enjoyable. We're delighted that you had such a positive experience with us, and we truly appreciate your recommendation of both the hotel and the restaurant. We look forward to welcoming you back for another delightful dining experience, and please don't hesitate to let us know if there's anything we can do to make your next visit even more memorable. Kind regards, Ganna El Khatib, Customer Service

Office Managers lies and discriminate !

Tripadvisor 评级 1.0/5

Beeris-Baillod 经 TripAdvisor 认证的评论

Last year just after Carnaval my wife wanted to experience ones the carnaval, is just that I need to have my medical cannabis and therefor asked for a room with a balcony ... this was not possible as it was more the one that comes first will get it! So I said that this is medical and like a blind dog that this a reason to give the balcony room and as nothing is down I am first.... as my wife wanted last week bit more certainty that we get the room.... of witch was said they will do anything to make it possible.... now 3 days before we drove of we got a mail from the office manager that she did so much but was not able to give us the balcony! .... but now comes as this was promised for a group that comes every year!! So it's possible if you are Dutch can reserve the balcony but foreigners like us not.... and if she know this all year... why was we never told by other staff? We highly believe she gets paid without the hotel knowing so some can have reservations privilege !! What she offert was that I can go and leave my wife at the room and go and have my medical cannabis on a court yard you would not even leave your dog...no view nothing! as the group has 4 balcony she did not even wanted to look if they can share a balcony together so we also has ours! And it was right away NO .... As we travel a lot and this is the first time you can't book for a balcony and is it to the good mood of the Staff where they put you to sleep.....as not even a room with a window that can open can be guarantied !! The office manager gave us 2 hour to think.... as she left at 15.00 as my wife is a doctor and she had still patients to deal with, we did not got anything back !! We feel so discriminated and unwanted !!

Dear Mr. Eric B, Thank you for reaching out to us via Tripadvisor. First and foremost, we deeply regret that you felt discriminated and unwanted in our hotel in Tilburg. That was never our intention. As explained, we have a limited number of rooms with balconies. Requesting a room with a balcony is not a guarantee, as we cannot promise this in advance. My colleague was in the process of assigning rooms for the carnival weekend and found that several guests wanted a balcony room. Choices had to be made. The choice did not fall on your reservation but was based on who had booked first. She chose a group that returns annually. They had made a reservation for carnival 2024 after already having one for carnival 2023. It is not the case that the room was reserved for these guests or that they received preferential treatment. My colleague informed you about this via email, and then there was a telephone conversation. She offered a solution so that you could still take your medication. The solution offered was for you to use our covered smoking area, which is only accessible to hotel guests. Unfortunately, this solution proved inadequate, and the subsequent contact was perceived as unpleasant by both my colleague and myself. We deeply regret that emotions ran so high and that there is so much dissatisfaction towards my colleague and the hotel. For this, we once again offer our sincere apologies. Cancellation was not our initial intention, but after several contact moments where the communication was also perceived as unpleasant from our side, this seemed the best option. Kind regards, Mandy Princen Hotelmanager

Perfect choice for Efteling

Tripadvisor 评级 5.0/5

Jazz C 家庭住宿 - 经 TripAdvisor 认证的评论

I booked the Efteling package for 3 adults and it was the perfect choice. The hotel is walking distance from the stations and easy to find. Rooms are comfortable and clean - my daughter was delighted to find our bathroom had a bath (not all rooms do). Breakfast was included and consisted of a broad selection of items, and was very good. We ate dinner in the hotel the first evening, which was pleasant though the menu was limited. But there are several restaurants nearby, catering to a variety of tastes and budgets. After eating elsewhere on the second evening, we returned to the hotel and had a quiet drink in the bar. I don't know how busy the hotel gets at other times, but we had a quiet, relaxing stay and were very content with the whole experience. There was some noise from the street late at night but it didn't last long. All staff members were friendly and helpful.

Dear Guest, Thank you for taking the time to share your review. We're thrilled to hear that our proximity to the stations and attractions like Efteling added convenience to your stay, and that you found comfort in our clean rooms. It is wonderful to know that our breakfast selection started your day on the right note. We acknowledge your comment regarding the street noise and wish to clarify that, while we do have double glazing to minimize disturbance, we are always looking for ways to enhance our guests' experience. We are pleased that our staff made a positive impression and that you enjoyed a relaxing evening in our bar. We look forward to welcoming you back on a future occasion. Best regards, Kaoutar Happel, Customer Service

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 979 评论 9/10 位置
  • 1,237 评论 6.8/10 房间
  • 911 评论 8.4/10 服务
  • 22 评论 6.9/10 上网
  • 624 评论 5.1/10 舒适度
  • 614 评论 8.1/10 早餐
  • 471 评论 6.9/10 清洁度
  • 246 评论 2.5/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 蒂尔堡 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。