ibis Archamps Porte de Genève

Located in a deserted area, front desk was an unfriendly not wearing uniform woman, that is impossible to identify if she is the hotel worker or a customer. She was serving at the bar and made us wait until she is finished without apologise. She loudly announced our room number multiple times - not very discrete. Gate was locked after 10pm, the only way to open it is to buzz the front desk and tell her the room number, after got in she asked us our number again but we were the only one there plus the gate to the door is only like 30s walk. This made us feel the area must be unsafe, hence she announces our room number earlier when we checked-in made us feel worse. Room was a disappointment and the pillow was a joke. I couldn't sleep at all because the soft-to-nothing pillow, literally like lying directly on the bed without a pillow. AC only make noise without cooling the room, during the heatwave period this definately not helping. Check-out staff was also unfriendly. We followed the non-contact guideline to throw the keycard in the box, but got shout by the male staff that we need to tell him our room number. Oh, and all signs are only written in French, so we had to guess what to do by symbols. I would say this hotel only worth €50 per night, definately not €110.

We found the hotel very comfortable and the staff extremely helpful. The hotel is located in an extremely good site. Our thanks to the team at the hotel and we have stayed at this hotel a number of times.

I have stayed in this hotel in numerous occasions. The price is very competitive and is handy for my place of work. The staff I have encountered are absolutely amazing. They give you a warm welcome every time and can’t do enough for you. Stefan and Ivana have made my stay the best I’ve had in a very long time. Thanks

Typical Ibis stay. Staff extremely friendly. Bed comfortable, internet good, room clean and quiet, and TV good. As with every Ibis, the duvet cover has to be removed from the blanket as it is too warm for sleeping. The location of this Ibis is very appealing with easy access into Geneva.

Typical IBIS hotel, stylish renovated rooms, friendly reception; A problem with a noise in the room was resolved immediately without discussion, we got another room. Breakfast was good. Hotel is well situated for travel but nothing interesting in the near area around.