Novotel Rotterdam Brainpark 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,508 أراء

Novotel Rotterdam Brainpark - Image 1
Novotel Rotterdam Brainpark - Image 2
Novotel Rotterdam Brainpark - Image 3
Novotel Rotterdam Brainpark - Image 4

الوصف

خدمات الفندق الإضافية

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

نظام تحديد المواقع العالمي (GPS):51.915489, 4.52958

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,508 أراء

تقييم TripAdvisor  4.0/5  1,396 أراء

Poor selection of evening meal

ملاحظة Tripadvisor 3.0/5

Craig W المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Dear Craig, Thank you for taking the time to share your review. We are pleased that you found the room to your liking, with its comfortable furnishings and amenities designed to make your stay enjoyable. Our accommodations are thoughtfully equipped to provide both relaxation and functionality. We also acknowledge your concern regarding the desk space in the room, and we appreciate you bringing this to our attention. We strive to provide a complete work environment for all our guests and provide rooms with a desk in our executive and long-stay rooms. However, we regret to hear that our evening meal selection did not meet your expectations, and that you encountered delays with our room service. We understand how important timely and satisfying dining experiences are for our guests, and we apologize for any inconvenience this may have caused. Additionally, we are sorry to learn that the communication with our staff was not as attentive as we aim for it to be. Finally, it is great to hear that our breakfast was to your satisfaction. Our extensive breakfast buffet is crafted to offer a wide variety of choices to start the day right. We all hope that we will have the chance to welcome you back on another occasion. Kindest regards, Ryan Lala, Front Office Manager

To be avoided

ملاحظة Tripadvisor 1.0/5

K9500JNarnaudl المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Dear Arnaud, Thank you for taking the time to share your feedback. We are deeply concerned to read about the challenges you faced during your stay. Our goal is to provide a warm and welcoming environment, and it is apparent that we fell short in delivering this experience to you. Regarding the interaction with our staff, we are sorry to hear that you felt your presence was not properly acknowledged, particularly during breakfast and at the bar. We take pride in our service standards and what you describe is not reflective of our usual guest experience. Additionally, we would like to extend our apologies for the inconvenience you experienced with the room furnishings and the absence of a desk in your room. Our Longstay and Executive rooms typically feature a work-friendly environment, and we regret any oversight in this area. Your feedback as a Platinum guest is invaluable, and we are truly sorry that we did not meet your expectations for loyalty recognition including an upgrade or flexible check-in and check-out options. We appreciate your loyalty and it is disappointing to learn that we did not convey this during your visit. Furthermore, the disturbance from our housekeeping team, especially when the 'Do Not Disturb' sign was displayed, is a matter we take seriously. Please accept our sincerest apologies. We will review your comments thoroughly with our team to enhance our service and ensure that our guests feel valued and supported throughout their stay. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ryan Lala, Front Office Manager

If you need a desk book somewhere else

ملاحظة Tripadvisor 2.0/5

Usually C تقييم TripAdvisor المعتمد

Dear Professor, Thank you for taking the time to share your feedback. We are sorry to hear about your dissatisfaction regarding the work amenities in our standard rooms. The table in the standard room is not ideal to work on for prolonged time. Our executive and long stay rooms only offer a full desk for those who require a dedicated workspace. We understand how important a comfortable and functional working area is for our business travelers. Your public feedback helps to inform guests who may not be aware or do not have access to more detailed information. Furthermore, we strive to offer competitive rates and amenities that cater to the needs of all our guests, whether they are staying for business or leisure. We regret that this aspect of your stay did not meet your expectations. Your personal email was well received and do not hesitate to contact us if we can offer assistance. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ryan Lala, Front Office Manager

Strongly recommended

ملاحظة Tripadvisor 5.0/5

Noides76 العائلات - تقييم TripAdvisor المعتمد

Dear Guest, Thank you for this great review. We are truly delighted that your stay at Novotel Rotterdam Brainpark was marked by comfort and satisfaction. We are pleased that the spaciousness of our rooms, the comfort of our beds, and the range of amenities provided contributed positively to your experience. It is wonderful to hear that our staff's friendliness made a lasting impression and that the variety and quality of our breakfast buffet met your expectations. Your commendations are highly appreciated and serve as a testament to our dedication to service excellence. We look forward to welcoming you back soon. Kind regards, Ryan Lala, Front Office Manager

Good stay

ملاحظة Tripadvisor 5.0/5

EgyptianUK79 تقييم TripAdvisor المعتمد

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that you found our hotel to be a good fit for families, and that the cleanliness and modern facilities met your expectations. Our dedicated team takes great pride in ensuring every detail contributes to a memorable experience for our guests. We understand that the coffee and tea facilities in the room did not fully meet your satisfaction. While our rooms offer a basic setup, we aim to provide convenience and comfort. For a more enhanced experience, our Executive rooms feature Nespresso coffee machines which might better suit your preferences during your next stay. It is also gratifying to know that you found the parking convenient and the access to the city through the nearby metro station beneficial for your travel needs. We would be thrilled to count you among us once again. Kind regards, Ryan Lala, Front Office Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 861 أراء 8/10 الموقع
  • 1,857 أراء 7.3/10 الغرفة
  • 1,138 أراء 8.2/10 الخدمة
  • 20 أراء 7.9/10 إنترنت
  • 854 أراء 8.3/10 الإفطار
  • 706 أراء 7.7/10 مستوى النظافة
  • 343 أراء 8.7/10 شعور
  • 31 أراء 2.9/10 مرافق رياضية / صحية

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