Novotel Rotterdam Brainpark 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,387 أراء

Novotel Rotterdam Brainpark - Image 1
Novotel Rotterdam Brainpark - Image 2
Novotel Rotterdam Brainpark - Image 3
Novotel Rotterdam Brainpark - Image 4

الوصف

خدمات الفندق الإضافية

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

نظام تحديد المواقع العالمي (GPS):51.915489, 4.52958

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,387 أراء

تقييم TripAdvisor  4.0/5  1,403 أراء

Solid

ملاحظة Tripadvisor 3.0/5

Cortez S العائلات - تقييم TripAdvisor المعتمد

We were searching for a buget hotel, and found Novotel. The staff was kind and the rooms spacious, but minimalist. There was no fridge. The bathroom was large, equipped with a shower, sink and toilet. The door had some scratches and it wouldn't close, though I was trying hard and pushing. The bed was a bit too soft, as you sank in it as soon as you lay down. The breakfast was solid, though the first day the pancake machine made undercooked (almost completely raw) pancakes. Also the metro station was nearby.

Dear Guest, We appreciate you taking the time to share your experience with us. We are delighted to read your comments about our welcoming team members and the generous dimensions of our accommodations. The spacious layout extends to our bathrooms, providing ample room for comfort. However, we sincerely apologize that some aspects of your stay did not meet your expectations. Our maintenance team has been notified about the bathroom door issue. We regret the inconvenience with the pancake preparation and have adjusted the settings of our breakfast equipment. Finally, we are pleased that you enjoyed our convenient location near the metro station, making it easy to explore Rotterdam. We hope to welcome you back for a more satisfying experience. Best regards, Twan Trapman, Front Office Supervisor

Friendly staff & clean/spacious room

ملاحظة Tripadvisor 4.0/5

Pat P تقييم TripAdvisor المعتمد

A nice hotel on the outskirk with easy reach by tram or metro ro city centre. The room is spacious and clean and all the staff we interacted with are friendly and helpful. Cot bed was made up before arrival as requested. There is a toy kitchen in the lobby area. Having a fully functioning kitchen opened till after 9pm Sunday is a bonus. We have left a cuddly toy behind and was notified by email the day after we left. There is even an option to have it sent back although the admin and courier charge is high so we returned to pick it up. Our only quibble is that the in room safe does not work (seems to be out of battery)

Dear Guest, Thanks for taking the time to review your experience. We are delighted that you valued our welcoming personnel and exceptional accommodations. The spaciousness and pristine condition of our chambers reflect our commitment to maintaining high standards. We sincerely apologize for the malfunctioning in-room safe during your visit. Our maintenance team is always available to resolve such uncommon situations promptly. Finally, we are pleased that you appreciated our strategic position with convenient transport connections to the city center. The efficient lost and found process and our on-site dining establishment operating until late hours demonstrate our dedication to guest satisfaction. We would be honored to welcome you back for another memorable stay. Best regards, Twan Trapman, Front Office Supervisor

Great hotel but but staff at the restaurant

ملاحظة Tripadvisor 3.0/5

Cruiser24433023879 تقييم TripAdvisor المعتمد

The hotel is beautiful and comfortable but I faced a racist Asian looking lady in the breakfast restaurant and stopped me from eating breakfast. She claimed I didn’t have breakfast included even though it was included. She called and confirmed that but I was disappointed with her blatant racism. I am asking the hotel leadership to question her ignorance.

Comfortable stay

ملاحظة Tripadvisor 4.0/5

Tinuke o تقييم TripAdvisor المعتمد

It was a very comfortable hotel. The only issue I have with it really (and this is with all hotels) is the shower. These modern showers aren’t very functional especially if they don’t have doors. The floors get wet so easily and the mats become soaked. Had to request multiple floor mats for the bathroom because of that. Otherwise it’s a very comfortable hotel, staff was extremely nice and helpful, there’s a microwave in the lobby for use, only thing is it’s a bit far from the city.

Dear Guest, Thank you for your review about our hotel. We are delighted that you found our hotel comfortable and that our staff's friendliness made a positive impact on your stay. It's also pleasing to hear that the availability of a microwave in the lobby added convenience to your experience. However, we regret to hear about your disappointment with the shower design and the inconvenience it caused with the floor mats. We understand that the details make a big difference, and we will take your comments into consideration as we continuously seek to improve our guest experience. Finally, we hope that despite the distance, the easy access to local attractions and the city center via nearby public transport provided a convenient solution during your visit to Rotterdam. We are hoping to welcome you back in the future. All the best. Twan Trapman, Front Office Supervisor

Poor selection of evening meal

ملاحظة Tripadvisor 3.0/5

Craig W المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Poor meals in The evening an extremely limited choice. Ie bread and selection of tapenade only comes with one. Chicken satay (one skewer) and a very debatable satay sauce!! Staff that don’t listen, asked for room service, 1.5 hrs later I was still waiting had to go down and get it myself! Breakfast is ok. Room is good but minus a proper desk for putting laptop on. Over all the food let it down.

Dear Craig, Thank you for taking the time to share your review. We are pleased that you found the room to your liking, with its comfortable furnishings and amenities designed to make your stay enjoyable. Our accommodations are thoughtfully equipped to provide both relaxation and functionality. We also acknowledge your concern regarding the desk space in the room, and we appreciate you bringing this to our attention. We strive to provide a complete work environment for all our guests and provide rooms with a desk in our executive and long-stay rooms. However, we regret to hear that our evening meal selection did not meet your expectations, and that you encountered delays with our room service. We understand how important timely and satisfying dining experiences are for our guests, and we apologize for any inconvenience this may have caused. Additionally, we are sorry to learn that the communication with our staff was not as attentive as we aim for it to be. Finally, it is great to hear that our breakfast was to your satisfaction. Our extensive breakfast buffet is crafted to offer a wide variety of choices to start the day right. We all hope that we will have the chance to welcome you back on another occasion. Kindest regards, Ryan Lala, Front Office Manager

بالاشتراك مع TripAdvisor

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