Mercure Hotel Panorama Freiburg 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 1.604 görüş

En iyi fiyat
garantisi
Mercure Hotel Panorama Freiburg - Image 1
Mercure Hotel Panorama Freiburg - Image 2
Mercure Hotel Panorama Freiburg - Image 3
Mercure Hotel Panorama Freiburg - Image 4
Wintererstr. 89, 79104 FREIBURG, Germany

Açıklama

Otel ekstraları

  • 86 guest rooms with south-facing balcony or terrace and view of Freiburg

  • Quiet isolated high above the city yet only 10 min drive from the center

  • Mediterranean restaurant "PANORAMA"

  • Indoor pool 8 am to midnight (sauna closed), jogging and hiking trails

  • Free on-site car park & all the hotel amenities of 4-star Superior

Konaklama olanaklarımız

Otelin konumu

Mercure Hotel Panorama Freiburg

Wintererstr. 89
79104 FREIBURG
Germany

GPS:48.007489, 7.871822

Telefon
Faks +49 761 5103300

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

PANORAMA

Sample the culinary creations on offer in our PANORAMA restaurant. These dishes with a southern touch are fresh, light, wholesome and aromatic. The terrace is perfect for al-fresco dining in fine weather.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  1.604 görüş

TripAdvisor Derecesi  4.5/5  963 görüş

Herşeyiyle çok iyiydi

Avis müşterileri puanı 5.0/5

Ali H. Aileler - ALL için doğrulanmış yorumlar

Konumu mükemmel. Freiburg manzaralı odalar. Restoran ve kahvaltı çok iyiydi.

Dear Ali H., We are very pleased to read that you enjoyed your stay over the roof tops of the city - especially the quiet location of our hotel along the edges of the woods, your room with a unique view across Freiburg and the surrounding area, our abundant breakfast buffet as well as your visit of our restaurant. It is always a pleasure to receive positive feedback. We hope to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Very nice location but the incompetence of the staff could only be suitable for a two-star hotel.

Tripadvisor puanı 2.0/5

Lind L T TripAdvisor onaylı yorum

The hotel is at just a 10-minute drive from the city center of Freiburg and the location is really nice. The view is spectacular and the hotel is well maintained. Unfortunately, the staff is totally incompetent when dealing with customers, and in some cases they even turned out to be unprofessional and disrespectful. Indeed, during our breakfast we happened to be treated rudely by an employee (whose name is Tamta) who responded to us in a very aggressive manner by making a snarky comment about our order, thus embarrassing greatly all the people at the table. Very nice location but the incompetence of the staff could only be suitable for a two-star hotel. We will definitely not go back there and considering the prices I do not recommend it.

Dear Lind L T, Thank you very much that you have taken the time to share your feedback about your stay in our hotel! We are really glad to read that you appreciated the quiet location of our hotel along the edges of the woods with an unique view across Freiburg and the surrounding area. At the same time we have read with detailed attention your comment about the behaviour of one of our employees in the restaurant. Generally, we get a lot of positive feedback for the friendliness, helpfulness and professionalism of our whole team. Rest assured that the situation you are describing absolutely do not correspond to our philosophy. We will discuss the issues internally and incorporate them into our regular in-departmental trainings so that similar situations will not reoccur in the future. We really want to apologize for any inconvenience caused. We deeply regret that you have decided to no longer consider our hotel on your future visits to Freiburg. So we don't have the opportunity for a second chance. That's a pity! Sincerely, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Beautiful setting

Tripadvisor puanı 4.0/5

kmthoennes222 TripAdvisor onaylı yorum

My husband and I stayed here during our stay in Freiberg. The hotel's location is very nice among the trees with a great view of the old town below. There were many narrow streets on the way up to the hotel, but it's sparsely populated up there so it wasn't a problem. We mostly came across hikers. The hotel staff was welcoming and the room was comfortable. The hotel could do with a bit of an update as it felt a little stale in design. It may have felt that way because the night before we had stayed in a hotel that was less than two years old. There were some trails nearby that we took advantage of with our dog. I wish we had stayed more than one night to truly enjoy the area.

Dear kmthoennes222, Thanks a lot for the evaluation of your stay in our hotel with your dog as well as for your numerous words full of praise. Futhermore, we thank you for your comment about the renovation needs of our hotel. You are right - the Panorama Hotel Mercure Freiburg was built in the early 70's in its elongated way. Over the years, several modernization and renovation measures have been implemented. Further measure are being planned. We are looking forward to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Beautiful views in a pastoral setting

Tripadvisor puanı 4.0/5

A356HJalisonf TripAdvisor onaylı yorum

This is a lovely, comfortable, and extremely quiet hotel on a hill on the outskirts of Freiburg. Both the elevation, the absence of sidewalks, and the distance mean you cannot practically speaking walk to town from the hotel -- but you can get there easily by car or, I suppose, mountain bike if you're a truly athletic type. And yet it's a lovely choice for those who want access both to Freiburg and also to the Black Forest. It was EXTREMELY quiet, in the best way -- the rooms next to mine were occupied, but I could not hear a single running faucet, television show, or conversation. I only knew I had neighbors when we stepped onto our adjoining balconies at the same time. The view over the city is beautiful. I woke up every morning to the sound of birdsong -- and there are a LOT of birds in the surrounding woods. I didn't have the breakfast, but based on a truly marvelous bowl of soup I had one night when I returned to the hotel hungry, I would guess the restaurant is wonderful.

Dear Alison J, Thank you very much for the evaluation of your stay in our hotel and your numerous words full of praise. We are really glad to read that you had a great stay over the roof tops of the city! It would be a pleasure for us to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Güzel manzara

Avis müşterileri puanı 1.5/5

Can İş - ALL için doğrulanmış yorumlar

Manzara disinda otelde güzel denilecek bisey yoktu

Dear Can, We would like to thank you for your comments after your stay in our house, which we have noted with particular attention. We deeply regret that your stay did not meet your expectations - expect the unique view across Freiburg and the surrounding area - and really want to apologize for any inconvenience caused. We hope to continue to count on your trust in the future so that we get another chance from you. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

ile iş birliği içinde TripAdvisor

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