Mercure Hotel Freiburg Am Muenster 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 1.914 görüş

En iyi fiyat
garantisi
Mercure Hotel Freiburg Am Muenster - Image 1
Mercure Hotel Freiburg Am Muenster - Image 2
Mercure Hotel Freiburg Am Muenster - Image 3
Mercure Hotel Freiburg Am Muenster - Image 4
Auf der Zinnen 1, 79098 FREIBURG, Germany

Açıklama

Otel ekstraları

  • Our hotel features newly renovated rooms and air conditioning.

  • "The Flave" offers a cozy and modern ambience to enjoy a drink or a meal.

  • Public parking garage directly below the hotel.

  • The hotel captivates through its central location in the old town.

  • The hotel has 3 meeting rooms for up to 140 people.

Konaklama olanaklarımız

Otelin konumu

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FREIBURG
Germany

GPS:47.99752, 7.854613

Telefon
Faks +49 761 3851666

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

MUENSTERBLICK

Modernity typifies the atmosphere in our "Münsterblick" restaurant where our chefs conjure up delightful regional dishes. Come and enjoy your meal on our terrace while soaking up some warm rays of sunshine.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  1.914 görüş

TripAdvisor Derecesi  4.0/5  1.187 görüş

2023 mükemmeliyet sertifikası

A Nice Modern Hotel but with Limited Additional Amenities

Tripadvisor puanı 4.0/5

196SimonH Solo travel - TripAdvisor onaylı yorum

A nice modern hotel well placed for the old town. Staff were helpful and attentive. It lacks anywhere to get a beverage and snack during the day. I arrived at about 9pm and ate in the bar area where I paid over the odds for a very small portion of reheated chilli con carne. In summary, a nice place to sleep with helpful staff, but limited other facilities

Dear Simon, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are very sorry that your experience in the restaurant/bar was not positive. We apologize for the inconvenience and will of course pass this on. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Pillows were a joke

Tripadvisor puanı 2.0/5

21mhalai İş - TripAdvisor onaylı yorum

A hotel should guarantee a good night sleep which was not the case thanks to the cheap pillows. Also when asked for room slippers the comment was it was executive guest only. Could had been better handled.

Dear guest, many thanks for leaving your thoughts on here. We are very sorry that you were not satisfied with the pillows. In fact, our superior rooms do have slippers. This is not part of the amenities in a standard room. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Decent hotel in a useful location

Tripadvisor puanı 4.0/5

Claire155 TripAdvisor onaylı yorum

This hotel is a bit of a walk from the station, if you're dragging suitcases you'd be better taking the tram (no 4) as the roads/pavements are mostly cobbled. The location is great, near the main shopping street, close to most of the attractions and the room we were in had a great view of the city. The room was a bit cramped as it was the three-beded one, the single bed being a sofa bed. Daughter said it was quite comfortable though. The room size was adequate for a four night stay. Staff were very helpful when, on arrival, we realised that my partner had 'forgotten' to inform the hotel there were three of us, not two. We didn't book breakfast as we didn't get a deal which included it, and it's expensive to add on. There are plenty of places to get breakfast nearby. We did get our free drinks though (Accor membership deal I think), sitting outside on a balcony overlooking a main road and some interesting architecture. Despite the main road, we weren't bothered by traffic noise. We'd definitely stay here again if/when we return to Freiburg, which is a lovely city and to be recommended. Get yourself a beer or wine (if you indulge) and sit with your feet in one of the Bächle (at least in summer), Bächle are small water-filled runnels designed to help prevent fires in the Medieval times.

Dear Claire, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are glad you and your family had a good time with us. We hope we will be a part of your future travels. Thank you for choosing our hotel. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Good return stay

Tripadvisor puanı 4.0/5

RoadWrangler Couples - TripAdvisor onaylı yorum

Check-in was easy by the friendly front desk staff. The hotels has two swift lifts. Our room was a good size and had a tea kettle plus an assortment of teas. No mini fridge, unfortunately. The bed was comfortable and each nightstand had a power outlet--perfect for two people to charge devices at bedside. Sadly, mobile phone signal was quite weak from inside the rooms. The bathroom had a large shower with a built in shelf, which was ideal for storing shampoo, shavers, etc. The shower water pressure was ok but water leaked onto the floor from the rainfall shower head. The towels were thin. I like how their mirrors have steam-repellent sections. The wall-mounted magnifying mirror was a very nice addition--all hotels should do this! There's a parking garage below the hotel, with a lift directly to reception. I've stayed here multiple times over the past several decades and will surely stay again.

Dear Guest, many thanks for leaving your feedback on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are immensely honored by such a detailed review and we thank you for your loyalty. We hope we can welcome you in the near future. Thank you for choosing our hotel. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Well located and clean hotel

Tripadvisor puanı 4.0/5

Z0siaB TripAdvisor onaylı yorum

Great location near the city center and its attractions. Parking is available for a fee at the adjacent garage. The room was clean and comfortable with nice views of the hills. It would have been even better if the windows opened. Would definitely stay here again.

Dear Guest, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We understand your criticism about the windows. Unfortunately, this is a legal requirement, so our hands are tied. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

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