Hôtel Mercure Strasbourg Centre

Quiet hotel, large and clean room. Very friendly staff. Centrally located for shopping, sightseeing and hanging around. Underground parking and unloading zone for luggage at hotel available...........

We selected the hotel because of its central location and the fact that it offered a parking space. The room was very nice, spacious and comfortable. The hotel is located next to Strasbourg highstreet, but in a quite side-street. Only topic to bear in mind is that there is no lift from the parking to the reception, so if you have heavy luggage, you better unload it before going into the garage.

I do not understand how this is a 4 star hotel. Many of the other reviews say location…there are many other hotels with similarly good location. This hotel lacks in EVERY other capacity. The decor is outdated, which wouldn’t bother me if it had been even reasonably clean. The breakfast is laughable for 17 euro. I chose not to get breakfast my second day, but was informed that I had already been charged and could not be refunded. The shower head was broken, the WiFi never worked for me, maids attempted to enter the room on more than one occasion without knocking. For the cost, there has to be better options. I would not stay here again, and honestly Accor hotels should be embarrassed to represent this property.

I had chosen the hotel near the station and walking distance to the location had a two day meeting. We had to change our transport mode to the car due to the strikes in France and I was pleasantly surprised the hotel was easy to reach by car and has an underground parking (19 euro/night). The hotel does not have a restaurant or bar, but is linked to a sofitel where there is both a bar and a restaurant. Moreover, the hotel being in the centre, there are plenty of opportunities around, starting from the Place Kleber 200 meter from the hotel. Rooms are up to standard, as is the breakfast on the th floor with a view on the city.

Great location near the main station, beds comfy but the hotel is in desperate need of a renovation and updating of bathrooms. The bedside tables have these weird discs on them and very dim lamps for a room that size. No room service or food options available at the hotel and the staff were not very helpful with their advice on where to get dinner.