Novotel Strasbourg Centre Halles 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 702

Novotel Strasbourg Centre Halles - Image 1
Novotel Strasbourg Centre Halles - Image 2
Novotel Strasbourg Centre Halles - Image 3
Novotel Strasbourg Centre Halles - Image 4


hotel certyfikowany ALLSAFE

O hotelu

  • 10 minut piechotą od dworca TGV i katedry Notre-Dame

  • Pokoje rodzinne (2 dzieci poniżej 16 lat bezpłatnie)

  • W centrum handlowym Place des Halles

  • Publiczny parking podziemny przy hotelu, via Rue Sevastopol

  • Zaplecze konferencyjne dla 100 osób

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Nasze pokoje

Lokalizacja hotelu

Novotel Strasbourg Centre Halles

Quai Kleber

Pozycja GPS:48.586125, 7.74299

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 702

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 381

Certyfikat Doskonałości 2022

Family rooms above the night club

Ocena na stronie TripAdvisor 3.0/5

Kathday06 Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel was great but we couldn’t sleep. We stayed 1 night and we asked for the 2 family rooms with a connecting door. The rooms were on the 3rd floor. Our rooms were just above a night club/bar ! We couldn’t sleep all night because of the people screaming/shouting all night. I don’t think it’s a great idea to put families room just above it and on that’s side of the building. Other than not being able to sleep. The rooms were clean and the breakfast was ok.

Ideal location for old town

Ocena na stronie TripAdvisor 5.0/5

NewForestTravellers Couples - Opinia zatwierdzona w TripAdvisor

Ideal location for the old town and Petite France with a short walk across the river. Parking right next door with direct access to the hotel. Like most underground car parks, it was a bit tight in places but not really a problem, Hotel was typical Novotel so you know what you are getting, standard room was clean, comfortable and well maintained. Breakfast choice was excellent although we passed on hot food which looked as though it had been there for a few days! Otherwise, very happy with our visit and would stay again if we are in this area.

Dobra lokalizacja, super hotel

Ocena klientów 5.0/5

Iwona Pobyt służbowy - Opinie potwierdzone ALL

Wspaniała obsługa, czysto, dobre śniadanie. Ogólnie wszystko super

Dear Madam, Thank you so much for your kind words and the time you spent leaving comments! We are delighted that you enjoyed our work at the Novotel Strasbourg Centre Halles. Thank you for expressing your appreciation for breakfast. Our team of chefs try to prepare a variety of tasty meals to start a day full of energy. We hope that our hotel and our service have left you good memories, and if you decide to return to Strasbourg, we will be very happy to welcome you again. Thank you for your confidence and see you again! Sincerely, Elisa Receptionist, Novotel Strasbourg Center Halles

Not great, not terrible

Ocena na stronie TripAdvisor 3.0/5

Edward T Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I’ve spent 2 nights there in June 2023 during a business trip. It wasn’t bad but it wasnt’t good either. The main issue was that my room was not too clean. There were 2 big coffee stains on the table. Also, there was a lot of dust in the closet and on the TV. The bathroom needed more attention as well. The good thing was the size of the room: really spacious. Moreover, the breakfast wasn’t something outstanding for a 4stars hotel. Definitely a loot of things should be improved.

Dear Mr. Edward T, Thank you for taking the time to share your experience with us following your stay at our IBIS and NOVOTEL hotels in Strasbourg Centre Halles. We apologize for the inconvenience you encountered and regret that your stay did not meet your expectations. We sincerely apologize for the cleanliness issues you faced in your room. Your feedback is valuable, and we will immediately pass on your comments to our housekeeping team to reinforce their efforts in maintaining optimal cleanliness standards. We are pleased to hear that the size of your room was satisfactory. Your comfort is of utmost importance, and we take note of your appreciation in this regard. Regarding breakfast, we apologize that it did not meet your expectations. Your comments are noted, and we will explore ways to improve our breakfast offerings to provide a more enjoyable experience for our guests. We take our guests' feedback seriously, and your constructive comments help us identify areas for improvement. Rest assured that we are taking immediate action to address the issues you have highlighted. If you decide to give us another chance in the future, we will do our best to provide you with a much better experience that aligns with our reputation for excellence. Thank you once again for sharing your feedback, and we hope to have the opportunity to welcome you back to our hotel to showcase the improvements we will have made. Sincerely, Alexandra Receptionist at IBIS and NOVOTEL Hotels, Strasbourg Centre Halles

Horrible smelly rooms and no air con!

Ocena na stronie TripAdvisor 1.0/5

K C Opinia zatwierdzona w TripAdvisor

The check in was great and we had to return to have a room ready which was no problem and understandable. Upon returning we were given our room keys and the whole room was hot and smelt of smoke. We had to open the window and leave the hotel. We sprayed the room twice and left twice. We returned the second time and it smelt a bit better. Then we rang reception to get an iron and ironing board - its a Novotel this should be standard. We checked about the air conditioning as the room is hot. Reception staff told me it is broken and won't be fixed during our stay which is luckily only one night. We checked in as Gold members and got our welcome drink but no water in the room ?? We have now just rolled over to Platinum so we have stayed in many Accor properties recently and this is 3 star at its finest. The carpet in the hallway is old and worn. The hallways are like ovens and way to hot. Thank goodness for the window that can open so we have to sleep with the window open and hear the trams all night. We know we will know not get a good nights sleep. This room was booked months ago so they could have emailed and advised that the air conditioning is not working but we had no correspondence. Disappointing stay! We would have checked out and not stayed and moved hotels but we had events to attend to and did not have time to do this. The room stinks of smoke and even the sheets do as well. Horrible smell!

Cher client, Nous vous remercions d'avoir choisi le Novotel Strasbourg Centre Halles pour votre récent séjour à Strasbourg et de prendre le temps de nous donner votre avis. Nous sommes ravis que vous ayez apprécié notre accueil, mais nous sommes désolés que vous ayez rencontré des problèmes avec votre chambre. Nous souhaitons vous informer que la climatisation n'était pas en panne, mais simplement en arrêt pour des raisons de réglementation. Nous avons récemment remis en marche l'air conditionné, mais cela peut prendre un certain temps pour atteindre la température souhaitée. Nous sommes désolés que vous ayez été incommodé par la chaleur et l'odeur de cigarette dans votre chambre. Nous avons une machine spéciale pour éliminer les odeurs, mais il aurait fallu nous en informer pour que nous puissions la faire fonctionner. Nous ne mettons pas d'eau dans les chambres, mais nous avons une fontaine à eau à disposition dans le hall d'entrée. Nous sommes désolés si cela n'a pas été communiqué clairement lors de votre enregistrement. Nous comprenons également que le bruit de la ville peut être un inconvénient pour certains clients, étant donné que nous sommes situés en plein centre-ville. Nous sommes heureux de constater que vous avez pu ouvrir la fenêtre pour réguler la température, mais nous comprenons que cela a pu être bruyant pour vous. Enfin, nous sommes désolés que vous n'ayez pas trouvé la qualité de notre hôtel à la hauteur de vos attentes. Nous prenons vos commentaires très au sérieux et nous nous efforçons constamment d'améliorer nos services. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans l'un de nos établissements à l'avenir. Cordialement, Alexandra, Réceptionniste du Novotel Strasbourg Centre Halles

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 793 Liczba opinii 8.7/10 Lokalizacja
  • 840 Liczba opinii 6/10 Pokój
  • 762 Liczba opinii 8.9/10 Obsługa
  • 16 Liczba opinii 7.1/10 Internet
  • 448 Liczba opinii 8.3/10 Śniadanie
  • 428 Liczba opinii 5.2/10 Komfort
  • 332 Liczba opinii 5.6/10 Czystość

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Strasburg - wszystkie nasze hotele