Novotel Strasbourg Centre Halles

Novotel Strasbourg Centre Halles 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 240

hotel certyfikowany ALLSAFE

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O hotelu

  • Opatrzone znakiem ALLSAFE Bureau Veritas

  • Zaplecze konferencyjne dla 100 osób

  • Nowa koncepcja cateringu, hotel odnowiony w 2019 roku

  • Specjalne miejsce zabaw dla dzieci

  • Publiczny parking obok hotelu

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Novotel Strasbourg Centre Halles

Quai Kleber

  • LINE D:  A/D Ancienne Synagogue Les Halles

  • Samolotem

    STRASBOURG W 18km / 11 mil

  • Pociągiem

    GARE TGV W 1km / 0 mil

  • Pociągiem

    STRASBOURG W 1km / 0 mil

  • Pociągiem

    STRASBOURG TGV W 1km / 0 mil

Pozycja GPS:48.586125, 7.74299

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Ici&là - Restaurant

Koncept Ici&là serwuje smaczne i autentyczne dania. Zdrowy i zbilansowany catering przez cały czas spełni wszelkie potrzeby Gości. Zapraszamy do zapomnienia się i skosztowania przepysznych dań w restauracji, barze lub pokoju.

Nasze pokoje

Pokój standardowy spełni potrzeby Gości i powita ich w nowoczesnym stylu i wystroju. Pokój VIP oferuje dodatkowo szlafroki, ekspres Nespresso i minibar. Wszystkie pokoje w hotelu Novotel Strasbourg Centre Halles oferują powierzchnię 25 m². Pokoje są klimatyzowane i wyposażone w duże biurka, spełniające wszelkie potrzeby Gości. W pokoju dostępne jest szybkie łącze szerokopasmowe.

Opinie naszych gości

Opinie gości dotyczące hotelu
Novotel Strasbourg Centre Halles

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 240

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 340

Certyfikat Doskonałości 2022

Just a perfect stay

Ocena na stronie TripAdvisor 5.0/5

Miolsola Opinia zatwierdzona w TripAdvisor

1 night stay with family (2 kids). Great welcome very friendly, toys for the kids. Huge teddy bear (2.5m high) in the room. Perfect cleanliness. Great bedroom. Good access to the carpark (public). Direct access to a big mall. 5-10 min walk to the old town. Will come back for sure.

Dear Miolsola, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlène Assistant front Office Manager

Novotel? Better say Oldotel

Ocena na stronie TripAdvisor 3.0/5

Fibol19 Opinia zatwierdzona w TripAdvisor

Everything is old inside room and not best maintenance. It's not a 4 stars sensation at all. Very dissapointed. Bath door damage, tiny fridge, no big bed. I waste my money to receive this hotel quality.

Dear Guest, Thank you for taking the time to give us a feedback on your stay We are sorry to see that it was disappointing for you and that it didn't meet your expectations. The hotel has been refurbished several times. The room you have occupied is not actually one of the last renovated. We would be delighted to have the opportunity to welcome you again and to upgrade you to a Superior or Executive room. Best regards, Florence Geyer Front Office Manager

Nightly disturbances from a nightclub

Ocena na stronie TripAdvisor 1.0/5

spec_guests Friends getaway - Opinia zatwierdzona w TripAdvisor

Within the last three years I stayed in various Novotels in Europe. Until recently, I had no real issues and there were no complaints from my side. However, this time we encoutered some situations that were not acceptable. Independently from being Platinum customer with Le Club Accor, I expect some things not to happen: - Claiming to be a four star upper range hotel, there should be an information up front that the lobby area is currently a construction site. A clever management would also inform customers about a charity run in advance. None of both happened. - From a Novotel I would expect better rooms in general. They are clearly subject to a refurbishment, especially bathrooms providing a annoying smell from the sink. - Rooms that are affected by extremly loud music until 5 am in the morning can not be given to any customer. Corresponding complaints must be treated much more seriously. Of course, this is a central city hotel and some background noise from the street must be accepted. A nightclub next door is something different. Requesting a discount for heavily disturbed night was simply rejected. It is reponsibility of the hotel and blaming it on the town administration is a very cheap excuse. By the way, it would be wise for the reception staff to have some ear plugs available at least. - On the same matter: How can it be that the reception staff states that they are not aware of any noise problem from a night club while explaining a few sentences later, that they are in discussion with the town administration about it?!? This was a blunt lie! Of course, they are aware of the problem. - Giving a room upgrade for the last night and some loyalty points is of course some compensation. But, in the end this was inevitable to allow some peaceful sleep. What do I care if the new room has a Nespresso machine? From my point of view, problems can occur, that's a fact. However, many of them could be avoided by taking appropriate measures beforehand. And if they happen, customers must be treated like what they are: Paying customers! I can not recommend to stay at this hotel while his management is in place.

Good hotel with very unpleasant staff

Ocena na stronie TripAdvisor 3.0/5

Phiroza304554 Couples - Opinia zatwierdzona w TripAdvisor

The hotel is very well located, close to restaurants, trams, shopping and sightseeing. It is currently under renovation. Considering the kind of average hotel, the disturbance due to the renovation and some very rude staff, € 123 per night was a rip-off. Also, as Accor members, we were treated very badly. The only polite, courteous and friendly person in the hotel was Thomas at the reception. I have posted my review on Accor customer service and have asked for a reply.

Stay with my family

Ocena na stronie TripAdvisor 3.0/5

Sally W Rodziny - Opinia zatwierdzona w TripAdvisor

Overall is average. Reception area is under renovation, significant messy and front desk staff doesn't provide welcome drinks to us. We open the room door, the sofa bed doesn't open, we need to re-set by ourselves because the room is limited place.

City stopover

Ocena na stronie TripAdvisor 4.0/5

CHvoyageur Solo travel - Opinia zatwierdzona w TripAdvisor

The hotel is well-located, within walking distance of both the station and the old town, inside a big shopping precinct. The room was big and comfortable, check-in and check-out very fast and easy, the personnel very friendly.

Great rooms, great team, great location

Ocena na stronie TripAdvisor 5.0/5

Maanlari Rodziny - Opinia zatwierdzona w TripAdvisor

Rooms are freshly remodeled, team is extremely friendly and service-oriented, all sights are in walking distance, breakfast: good variety, garage can be found in the shopping mall which is part of the same building.

Dear Maanlari, "MERCI BEAUCOUP" for all these great personal feedback you gave after your stay at our Novotel Centre Halles. We hope to see you again in Strasbourg as we are now opening our brand new Gourmet Bar and Restaurant serving a varieties of local and fresh options ! Warm regards, Cloé S.

Short holiday with family

Ocena na stronie TripAdvisor 5.0/5

MahmoudF186 Rodziny - Opinia zatwierdzona w TripAdvisor

Short holiday with family, nice location, good breakfast, helpful staff speciely mr steve, excelent and helpful, beside a shopping mall which u can find a lot od fastfood and a big supermarket, good location you can reach all touristic sites with few minute walk, just infront of the hotel 2 tram line stop, İn all it worth to stay There is a restoration in the reception area nowadays, Thank you very much Steve we apreciate your help

Dear MahmoudF186, We would like to sincerely "Thank You" (you and all your kind family) for commenting your extremely positive stay with us. It was such a pleasure for all the teams and for Steve at the Front Desk to make your stay as comfortable and special as possible. Our mission is certainly to make the guest(s) enjoy the city, the hotel and the interaction with us so they feel comfortable and cosy here ! It would be a pleasure to see you again; otherwise, we send you all the bests from Strasbourg, Regards, Cloé, Assistant Front Office Manager

Lobby and social areas under refurbishment

Ocena na stronie TripAdvisor 1.0/5

LuxembourgFriend Rodziny - Opinia zatwierdzona w TripAdvisor

During the reservation process we were not advised that the hotel was undergoing refurbishing works. Bar and breakfast room were recreated in a conference room. very unpleasant for an evening drink and disagreable for breakfast.

Dear LuxembourgFriend, We are deeply sorry to read that we were unable to fulfill your expectations due to this temporary renovation restaurant project. Be sure that the customer comfort and satisfaction are at the heart of all our team goals all year long. However, we have indeed decided to take the risk to refurbish this area in order to provide soon to the guest modern and comfortable common facilities. For this reason, we hope to welcome you again in the future so that you can give us another chance to surprise you in the good and positive sens ! We certainly remain at your entire disposal for anything you might need if you come to visit Strasbourg again, Kind Regards, Cloé, Assistant Front Office Manager


Ocena na stronie TripAdvisor 3.0/5

Hansgerd M Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Nice hotel with construction work in progress, reception helpful, new rooms with new equipment, one bottle of water in my fridge (platinum, more than 90 nights last year in Accor group hotels...), breakfast average, bread choice a bit poor, I stayed at different hotels of the group in Strasbourg, in terms of price value average...

Dear Hansgerd M, Despite the renovation projects currently taking place at the hotel, we appreciate your honest satisfaction about the overall experience from the room & facilites to the staff attitude ! Regarding the water amenity, the Reception and Housekeeping departments remain at your total disposal if you need any extra bottle in future stays as we want to make comfort and convenience our top priorities for loyal Accor customers like you. We promise that with the new Restaurant opening soon, we will have a variery of new breakfast ideas and products to offer so we would be pleased to welcome you in the future if you pass by Strasbourg again ! Best regards, Cloé, Assistant Front Office Manager

Convenient location and friendly staff

Ocena na stronie TripAdvisor 5.0/5

SharronB50 Couples - Opinia zatwierdzona w TripAdvisor

This hotel is very conveniently situated near the city centre, with underground parking. The staff are friendly and helpful. The rooms are clean and the beds are very comfortable. We choose to stay here regularly.

Dear SharronB50, We can only thank you for believing in our hotel and staff year after year so please accept our sincerest gratitude.. We look foward to accommodate you again and certainly show you our coming new Restaurant/Bar areas ! Best regards, Cloé, Assistant Front Office Manager

Not the best Novotel

Ocena na stronie TripAdvisor 3.0/5

TIMOTHYBOLTON Rodziny - Opinia zatwierdzona w TripAdvisor

Not the best Novotel as walking through their underground car park up to reception smelt of wee !not the best impression of the hotel Hotel a bit dated and not a great breakfast selection as other hotels

Dear Timothybolton, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your breakfast feedback is very important to us as we are currently working on different menus and offers for our coming newRestaurant. Please rest also assured that we are taking the appropriate measures to address the problem and prevent such future occurrence in the underground car park.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cloé, Assistant Front Office Manager


Ocena na stronie TripAdvisor 4.0/5

clodoaldoperone Rodziny - Opinia zatwierdzona w TripAdvisor

Excellent location, hotel is conveniently located close to Christmas Markets and Hystorical Center.Services at the reception, bar, restaurant and room were excellent.Will come back to Novotel Strasbourg in the future

Hotel has some wear and tear, but very family friendly

Ocena na stronie TripAdvisor 4.0/5

sixluv6060 Rodziny - Opinia zatwierdzona w TripAdvisor

The Novotel is perfectly located near the action in Strasbourg (<10 minute walk to the Christmas markets). The hotel caters to families with kids' toys, cookies in the lobby, etc. The décor is a bit worn, but the rooms are comfortable and of reasonable size. Breakfast is very good and while expensive, considering that kids eat free, it is more reasonable. Be careful if you have a big car in the parking garage - scary moments in there with tight turns and low ceilings!

Satisfied customer

Ocena na stronie TripAdvisor 4.0/5

Navigator52763758915 Rodziny - Opinia zatwierdzona w TripAdvisor

Very good service, clean rooms, good breakfast Buffet with a good variety, excellent location with easy access to the city center. Used room service, te food was very good and the staff very Friendly / kids friendly too.

What a beautiful comment ! Thanks a lot for taking time to share your experience with us. I'm very happy to see that you enjoyed your stay. Hope to see you again ! Best regards, Louise and all the Novotel Strasbourg Centre Halles team

Just fine. Nice rooms, perfect location, no problems

Ocena na stronie TripAdvisor 5.0/5

bezsensu Rodziny - Opinia zatwierdzona w TripAdvisor

This is a hotel in the shopping center and next to the city center. Very profesional service, great breakfast , clean and comfy. There is realny nothing to complain. Restaurants menu could be more diverse.

Good afternoon Bezsensu, Thank you so much for your feedbacks about our etablishment. I'm happy to see that you spent a great stay with us and hope to welcome you back there ! Best regards, Louise and all the Novotel Strasbourg Centre Halles team

Short visit to Strasbourg

Ocena na stronie TripAdvisor 4.0/5

VitorLX Opinia zatwierdzona w TripAdvisor

Very good hotel, near the center and the main monuments. The room in modern style is excellent. The breakfast is also excellent. Free fast internet available in the rooms. Public parking close, but expensive.

Good location, nice hotel, breakfast chaos

Ocena na stronie TripAdvisor 4.0/5

wmike62 Rodziny - Opinia zatwierdzona w TripAdvisor

Hotel is in a great location and with parking available. ( extra cost) Upon arrival receptionist Sarah was extremely helpful. Room was good, as usual. Breakfast in morning was chaos. Things kept running out. Both food items and glasses, plates etc which meant wondering around to find someone to help. Bacon never materialised. A frustrating and annoying end to the stop over in the end.

Spring Break

Ocena na stronie TripAdvisor 3.0/5

Andy C Couples - Opinia zatwierdzona w TripAdvisor

Good position close to city centre. Parking available in underground park (not hotels) but be wary if you have a lot of luggage as big heavy fire doors and lack of lift access to all levels mean you need to be fit. Rooms are good, staff are good and hotel is clean and modern. Breakfast is not really up to the price charged. Not sure if it was the date but I found cost for one night and two breakfasts to be very expensive - must be getting their own back for Brexit. OK but watch the pricing.

Comfortable and well located.

Ocena na stronie TripAdvisor 4.0/5

marioss1965 Rodziny - Opinia zatwierdzona w TripAdvisor

we traveled in family with 2 kids and stayed in one single room. The space and comfort were very good. The hotel installations in the main hall are new and modern. There is a nice space for kids in front of the reception, which is very convenient when parents want to drink something in the bar. The hotel is very well located only 10 minutes walking from city center.

Thanks for the comment :) We hope to see you soon, for a next stay. Best regards, Marine Beller - Executive Assistant

Najnowsze opinie: 20

Partner: TripAdvisor

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